Energysavinggenie Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Energy Saving Genie took all the worry out of having to search myself to find the appropriate grant. They notified me immediately they had found a suitable supplier and kept me updated throughout the... See more

Company replied

Rated 5 out of 5 stars

Very happy with this grant. Got front + back cavity wall insulated and fans installed. Subcontractors DPS respected my house and their work is very clean. Although, took longer than I expected, onc... See more

Company replied

Rated 5 out of 5 stars

Energy genie handled our application easily and always helpful. They recommended Broadoak who had some genuine problems with sickness but transferred us to a new PM Dan who handled everything to provi... See more

Company replied

Rated 5 out of 5 stars

Energy Saving Genie were so helpful in accessing a grant for my mum to update her heating. The company that completed the work were Broadoak. They have installed Solar panels and storage heating. Eve... See more

Company replied


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4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Excellent service. Energy Saving Genie took all the worry…

Energy Saving Genie took all the worry out of having to search myself to find the appropriate grant. They notified me immediately they had found a suitable supplier and kept me updated throughout the initial stages of the application for the grant. The company they recommended was excellent and the installation of my solar panels was seamless from the beginning to completion.

September 17, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Patrick,

Thank you so much for your lovely review. We’re really grateful you trusted Energy Saving Genie to help with your grant application.

It means a lot to hear you had a positive experience, and we are so glad that you had a great experience with the installer.

Thanks again for taking the time to share your feedback.

Best wishes, Energy Saving Genie

Rated 5 out of 5 stars

Energy Saving Genie

Energy Saving Genie were amazing right from the beginning with the recommendation and help with my application for the grant to secure a new Boiler and loft insulation through Stellar Installations.

The Stellar installers led by Pauolo were very professional and I was happy with the job done

October 21, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Doris,

Thank you so much for your lovely review. We’re really grateful you trusted Energy Saving Genie to help with your grant application.

It means a lot to hear you had a positive experience, and we’ll be sure to pass your kind words on to the installer.

Thanks again for taking the time to share your feedback.

Best wishes, Energy Saving Genie

Rated 5 out of 5 stars

Handled everything efficiently and always replied promptly to any questions. Recommended Broadoak who were very responsive and the PM Dan was excellent

Energy genie handled our application easily and always helpful. They recommended Broadoak who had some genuine problems with sickness but transferred us to a new PM Dan who handled everything to provide a new heating and insulation (cavity wall and loft).very happy.

December 1, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Frances,

Thank you for taking the time to leave such a kind review. We really appreciate you trusting Energy Saving Genie to help you access the grant and improve your home.

We’re grateful for your patience while the installer team worked through the staffing issues, and we’ll be sure to pass your feedback on to Dan and the team at Broad Oak.

Thanks again for sharing your experience with us.

Best wishes,
Energy Saving Genie Team

Rated 5 out of 5 stars

Energy Saving Genie were so helpful

Energy Saving Genie were so helpful in accessing a grant for my mum to update her heating. The company that completed the work were Broadoak. They have installed Solar panels and storage heating. Everyone has been extremely helpful and friendly.
The process of applying for the grant was easy. It’s definitely worth trying…..

November 22, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Tracey, thanks so much for sharing this. We’re really glad we could help your mum get her heating updated. It’s lovely to hear that the Broad Oak team looked after her and that the whole process felt straightforward.

We’re always here if your family need anything else. Thanks again for the kind words, they mean a lot 🙂

Rated 5 out of 5 stars

Help with obtaining a grant for new ASHP system

They were very helpful and got things going very quickly with our grant and referred us to DPS Energy who did a fantastic job. We ended up with a grant for a complete ASHP system and solar panels, etc. Everything went through very smoothly and so far we have had no problems.

October 27, 2025
Unprompted review
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Reply from Energysavinggenie

Thank you so much for taking the time to leave this lovely review. It’s great to hear your grant was approved quickly and that the team at DPS Energy delivered a smooth install for you.

We’re here to make the whole grant process as straightforward as possible, so it’s brilliant to know it all went well and you’re happy with your new ASHP system and solar. If you ever need anything in the future, please do not hesitate to contact us.

Thanks again for choosing Energy Saving Genie.

Rated 5 out of 5 stars

They made my application quick and easy…

They made my application quick and easy and gave me good advice when the installation went wrong they helped me all the way till my problem was solved.My honest advice would be if they refer your job to south rings energy ask if there is another option

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

From the initial contact, everyone was incredibly responsive and helpful. I have already recommended Energy Saving Genie to anyone I know looking at money saving installation for their home.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful from beginning to end

Helpful from beginning to end, had loft insulation and 2 extraction fans fitted, all went to plan and to schedule and all work carried out proffesonally and cleanly, well done to all involved.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy and clean work

Very happy with this grant. Got front + back cavity wall insulated and fans installed. Subcontractors DPS respected my house and their work is very clean.
Although, took longer than I expected, once I was accepted it was full steam ahead.
Would definitely recommend.

April 30, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Inderieet, thanks so much for your review and for trusting us to connect you with an installer. We are so glad that your property qualified and that you were happy with the installer. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. Made the experience so positive. Thanks to them I have a brilliant heating and solar system. Can't thank them enough. Thank you so much.

January 6, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Jackie, thanks so much for your review and for trusting us to connect you with an installer. We are so glad that your property qualified for heating and solar. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

New combi boiler

Energy saving genie made obtaining a new water heater system so easy. Once I inputted my details into their system I was contacted by an installer who was professional and transparent throughout the process. Thank you genie.

August 22, 2024
Unprompted review
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Reply from Energysavinggenie

Hi Thomas, thanks so much for your review and for trusting us to connect you with an installer. We are so glad that your property qualified and that you were happy with the installer. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

Helped me get a heat pump to replace an…

Helped me get a heat pump to replace an old oil fired boiler

August 5, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Stephen, thanks so much for your review and for trusting us to connect you with an installer. We are so glad that your property qualified for the heat pump and that you were able to upgrade your oil boiler. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

Amazing firm

Amazing firm, can't recommend them enough, really pleasant and helpful from the start, they answered any queries I had immediately, lovely people to deal with, I was allocated Broad Oak properties and they have done all the work quickly and professionally with very little disruption, wouldn't hesitate to recommend them to anyone

July 7, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Wendy, thanks so much for your review and for trusting us to connect you with an installer. We are so glad that your property qualified and that you were happy with the installer and our service. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

Everything was done to a professional…

Everything was done to a professional standard, very happy with our loft insulation, and a new combi boiler. The workmen that came just got on with their job, and were very polite and helpful. Would definately recommend them, without any hesitation.

June 10, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Mavis, thanks so much for your review and for trusting us to connect you with an installer. We are so glad that your property qualified and that you were happy with the installer and our service and that you got insulation and a boiler. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

ECO4Flex Application

We desperately needed to get a new heating system installed for an elderly relative, and wasted the best part of a year trying to deal with those who could 'supposedly' help.
After so much frustration I gave Energy Saving Genie a try via their website, and to cut a long story short, within a few months my elderly relative now has a brand new air source heat pump heating system fitted and working perfectly.
I can't speak highly enough of this company, they delivered where others didn't and their staff are very polite and helpful.
Very highly recommended

June 20, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Paul, thanks so much for your review and for trusting us and thank you also for helping in the process. We are so glad that we were able to connect you with the right installer (one of the challenges of the scheme). We are so glad it worked out and we were able to help. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

Thank you for all the help getting a…

Thank you for all the help getting a new boiler installed in my aunties house and keeping in contact with me amazing friendly staff

June 4, 2025
Unprompted review
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Reply from Energysavinggenie

Hi Angela thanks so much for your review and thank you for helping your aunty access the grants. Thanks also for trusting us to connect you with an installer. We are so glad that your aunt qualified and that you were happy with the installer and our service. Feel free to contact us at any point if we can help further. Thanks again, Energy Saving Genie

Rated 5 out of 5 stars

Hugely impressed with the help from…

Hugely impressed with the help from Kate Hallewell at Energy Saving Genie! The scope of the improvements including a new boiler, wall insulation and vents is making a great difference already. It took about a year before commencement of the works since my council stopped working with the first contractor so I had to apply all over again with a new one, but Kate was immediately onto providing an alternative contractor and it's all coming good and happening with them now. Don't know what I would have done without this. 100% recommendation.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very good and helpful grant advice.

Filled in application interest via online questionnaire whilst on gov.uk website. Application referred to installer next day by Kate with contact details for Broad Oak Properties. Surveys for works done and works for internal insulation, new boiler, dehumidifier fans and carbon monoxide sensor/alarm, all sorted in about 6 weeks start to finish. Thank you Kate for your for your help and efficiency dealing with my application. I shall keep energysavinggenie in mind for future reference.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent 5* service

I was directed to Energy saving genie from the Gov.uk website, they were very helpful and friendly and were able to provide a supplier of cavity wall insulation. My application was passed through to an approved supplier and I was contacted by them to arrange a survey. This was done quickly I got confirmation my application was approved and an installation date agreed. The installation was done very quickly, within two weeks and the whole process was completed friendly and efficiently.
Would highly recommend
energysavinggenie.co.uk

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars with honours

I never looked back from the moment I contacted Energysavinggenie. Kate Hallewell assisted me with all advise and guidance to obtain success in my heating grant application so big big thank you with gratitude Kate and to your colleague Roxin Magno. The installer she allocated me "Fourwinds energy" in the east part of London were very helpful with the process and absolutely brilliant in all installations they carried out the whole team were very professional and very helpful.

February 12, 2025
Unprompted review
Energysavinggenie logo

Reply from Energysavinggenie

Thank you so much for your lovely feedback! We're really pleased we could support you every step of the way with your heating grant application. It's fantastic to hear how professional and helpful the Fourwinds Energy team were during your installation—I’ll be sure to pass on your kind comments to everyone involved.

We're glad we could make the whole process straightforward for you, and we hope you're already enjoying the benefits of your new heating system.

Thanks again for choosing Energy Saving Genie—it was a pleasure helping you!

Warmest wishes,
The Energy Saving Genie Team

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