Energy Saving Genie took all the worry out of having to search myself to find the appropriate grant. They notified me immediately they had found a suitable supplier and kept me updated throughout the... See more
Company replied
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Energy Saving Genie took all the worry out of having to search myself to find the appropriate grant. They notified me immediately they had found a suitable supplier and kept me updated throughout the... See more
Company replied
Very happy with this grant. Got front + back cavity wall insulated and fans installed. Subcontractors DPS respected my house and their work is very clean. Although, took longer than I expected, onc... See more
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Energy genie handled our application easily and always helpful. They recommended Broadoak who had some genuine problems with sickness but transferred us to a new PM Dan who handled everything to provi... See more
Company replied
Energy Saving Genie were so helpful in accessing a grant for my mum to update her heating. The company that completed the work were Broadoak. They have installed Solar panels and storage heating. Eve... See more
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thought it was to good to be true, how wrong i was we have had solar panels, loft insulation & an air source heating system fitted at no cost to me. kate was brilliant as were the company that fitted the whole lot (Broadoak from stoke on trent). special mention to james the heating engineer who fitted the heating with no help, no mean feat. we have a warm house now instead of just a couple of rooms. once again thanks a lot.

Reply from Energysavinggenie
I completed the Application online which was very easy !! I was then contacted by Kate who was an absolute star throughout the whole process.The whole process was carried out very professionally and I received full support and kept fully updated throughout the whole process which was concluded in a very short time.

Reply from Energysavinggenie
Was very impressed with energy genie for contacting C&T consultants who managed to get a boiler grant for us ,the boys were excellent fitting boiler and thermostats on radiators ,so clean and helpful ,would recommend them

Reply from Energysavinggenie
After completing my details online, I was quickly contacted by Kate, who arranged for a local company to contact me. They called and booked me in for a survey, and then the work was carried out. The whole process only took a matter of weeks! Definitely recommend!

Reply from Energysavinggenie
They were contacted by myself.
They asked a few questions and put the installer in contact eith me.
After speaking with the installer, we made an agreed survey date.
We found that we were only able to get a grant for the loft insulation and not the wall cavity because we live in a wooden house snd as such the cavity is not large enough.
The boiler, well our boiler is a triple A rated and was installed just over five years ago.
Solar panels arr not a option on a mains gas supply house.
As for as the install date, it went great!.
We were lucky enough to have three young lads come out and in no time they were done.
Full loft insulation, a vent fan installed in kitchen, we don't have a vented exhaust and window vents, all done in a matter of a few hours.
Overall it was a great experience.
Thanks

Reply from Energysavinggenie
Kate was very helpful she put us in touch with EcoGiant who did the installation, everything was so well organised they discussed everything with us before doing the work. Would highly recommend to anyone.

Reply from Energysavinggenie
I filled in their enquiry form and was impressed to receive a referral to a fitter the next morning. The team were friendly and checked in regularly to make sure all was going ok with accessing funding and fitting. All in all, Energy Saving Genie made it much easier to access valuable energy efficiency measures.

Reply from Energysavinggenie
Absolutely useless. Made an initial enquiry about solar panels and all I got were emails/texts about replacing my boiler.
I suspect one of the new companies jumping on the renewables bandwagon, hence no Trust Pilot reviews, which is always a red flag. Don't waste your time.

Reply from Energysavinggenie
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