Energysavinggenie Reviews 

28
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Energy Saving Genie took all the worry out of having to search myself to find the appropriate grant. They notified me immediately they had found a suitable supplier and kept me updated throughout the... See more

Company replied

Rated 5 out of 5 stars

Very happy with this grant. Got front + back cavity wall insulated and fans installed. Subcontractors DPS respected my house and their work is very clean. Although, took longer than I expected, onc... See more

Company replied

Rated 5 out of 5 stars

Energy genie handled our application easily and always helpful. They recommended Broadoak who had some genuine problems with sickness but transferred us to a new PM Dan who handled everything to provi... See more

Company replied

Rated 5 out of 5 stars

Energy Saving Genie were so helpful in accessing a grant for my mum to update her heating. The company that completed the work were Broadoak. They have installed Solar panels and storage heating. Eve... See more

Company replied


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4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

thought it was to good to be true

thought it was to good to be true, how wrong i was we have had solar panels, loft insulation & an air source heating system fitted at no cost to me. kate was brilliant as were the company that fitted the whole lot (Broadoak from stoke on trent). special mention to james the heating engineer who fitted the heating with no help, no mean feat. we have a warm house now instead of just a couple of rooms. once again thanks a lot.

January 15, 2025
Unprompted review
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Reply from Energysavinggenie

Thank you very much for taking the time to leave such positive feedback. We're delighted to hear that the process went smoothly and that you're already enjoying the benefits of your new solar panels, loft insulation, and air source heating system—all fully funded.

We'll make sure to pass your kind comments on to Broad Oak Properties and especially James, who clearly went above and beyond during the installation.

Enjoy your warmer, more energy-efficient home, and thanks again for choosing Energy Saving Genie.

Warmest wishes,
The Energy Saving Genie Team

Rated 5 out of 5 stars

5 STAR COMPANY

I completed the Application online which was very easy !! I was then contacted by Kate who was an absolute star throughout the whole process.The whole process was carried out very professionally and I received full support and kept fully updated throughout the whole process which was concluded in a very short time.

November 1, 2024
Unprompted review
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Reply from Energysavinggenie

Thank you very much for your wonderful feedback. We're delighted to hear you found the online application easy and straightforward, and that you felt supported throughout the process. Keeping things clear, professional, and quick is exactly what we aim for, so it's great to know that's what you experienced.

Thanks again for choosing Energy Saving Genie, and enjoy your newly improved home.

Warmest wishes,
The Energy Saving Genie Team

Rated 5 out of 5 stars

Was very impressed with energy genie…

Was very impressed with energy genie for contacting C&T consultants who managed to get a boiler grant for us ,the boys were excellent fitting boiler and thermostats on radiators ,so clean and helpful ,would recommend them

September 17, 2024
Unprompted review
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Reply from Energysavinggenie

Thank you very much for sharing your positive experience. It's great to hear that you're impressed with the team at C&T Consultants and that the boiler installation went so smoothly. We'll certainly pass your kind feedback to the installers who completed the work in such a clean and helpful manner.

Thanks again for recommending Energy Saving Genie, and enjoy your new boiler and warmer home.

Warmest wishes,
The Energy Saving Genie Team

Rated 5 out of 5 stars

Excellent efficient service

After completing my details online, I was quickly contacted by Kate, who arranged for a local company to contact me. They called and booked me in for a survey, and then the work was carried out. The whole process only took a matter of weeks! Definitely recommend!

September 4, 2024
Unprompted review
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Reply from Energysavinggenie

Thank you very much for your positive review. We're pleased to hear you found the whole process efficient and straightforward, from the initial enquiry through to installation. Keeping things quick and simple is exactly what we aim for, so it's great to hear that's what you experienced.

Thanks again for recommending Energy Saving Genie, and enjoy the benefits of your newly improved home.

Warmest wishes,
The Energy Saving Genie Team

Rated 5 out of 5 stars

Great and fast service

They were contacted by myself.
They asked a few questions and put the installer in contact eith me.
After speaking with the installer, we made an agreed survey date.
We found that we were only able to get a grant for the loft insulation and not the wall cavity because we live in a wooden house snd as such the cavity is not large enough.
The boiler, well our boiler is a triple A rated and was installed just over five years ago.
Solar panels arr not a option on a mains gas supply house.
As for as the install date, it went great!.
We were lucky enough to have three young lads come out and in no time they were done.
Full loft insulation, a vent fan installed in kitchen, we don't have a vented exhaust and window vents, all done in a matter of a few hours.
Overall it was a great experience.
Thanks

September 17, 2024
Unprompted review
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Reply from Energysavinggenie

Thank you for trusting us to connect you with the installer with funding. We are glad to hear that your property qualified for loft insulation. If you need anything else, feel free to get in touch. Thanks also for taking the time to leave a review, we really appreciate it.

Rated 5 out of 5 stars

impressed

Kate was very helpful she put us in touch with EcoGiant who did the installation, everything was so well organised they discussed everything with us before doing the work. Would highly recommend to anyone.

October 22, 2024
Unprompted review
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Reply from Energysavinggenie

Thank you for trusting us to connect you with the installer with funding. Thanks also for your review! We are glad to hear everything went smoothly. If you need anything else, feel free to get in touch.

Rated 5 out of 5 stars

Friendly and efficient service

I filled in their enquiry form and was impressed to receive a referral to a fitter the next morning. The team were friendly and checked in regularly to make sure all was going ok with accessing funding and fitting. All in all, Energy Saving Genie made it much easier to access valuable energy efficiency measures.

September 30, 2024
Unprompted review
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Reply from Energysavinggenie

Thanks so much for your review! We are glad it all went smoothly and we are so glad our service helped. Feel free to get in touch if we can help further.

Rated 1 out of 5 stars

Absolutely useless

Absolutely useless. Made an initial enquiry about solar panels and all I got were emails/texts about replacing my boiler.

I suspect one of the new companies jumping on the renewables bandwagon, hence no Trust Pilot reviews, which is always a red flag. Don't waste your time.

August 19, 2024
Unprompted review
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Reply from Energysavinggenie

Hi Simon,

Just to clarify, we don’t set the grant rules. Eligibility is generally set by the Government and most schemes are administered by Ofgem. Our checker simply identifies what funding a home may qualify for based on those rules.

In your case your home didn’t appear to qualify for solar under the current eligibility criteria, but a boiler upgrade grant potentially did, which is why that information was provided.

For information, the Government’s new Warm Homes Plan is expected next year and is likely to include support for solar, so hopefully that will provide options for your home. Details are available here: https://www.gov.uk/government/publications/warm-homes-plan

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