Onesource Information ServicesReviews 

One source are a racist company against white people they bring and ask to speak to person involved miss their call so ring back and speak to an African sounding person on the phone who you cant understand so you ask to speak to someone who can talk English and slam phone down
I’m a police officer in Essex and it’s true they are a racist company against white people
Don’t ever talk to this company as they have been red listed by police and they can’t turn up at your home

Katheryn Stumph will hound you, send emails EVERY DAY marketing their program. Sickening spam spam spam!!!

I missed one month of council tax agreement due to sickness and the following month i paid it and told them my circumstances,the officer i was asked to contact , made my situation worse, instead insisted i should pay four times the money i was paying every month .
They are very wicked, rude and not supportive and i bet you, most of these bailiff are owing more debts than myself They call my phone more than 6 times a day,at one point ,i nearly had a heart attack.
The government should not give them the power to harrass people who even try to pay their debts ,as some of them are very evil and abusing power.

I would give it a minus if I could. They claim they look at individual circumstances but that's complete and utter rubbish. Just know, everyone has the same payment plan, regardless of your circumstances. It's clear they only want to make their part of the money and don't care about making it any easier on you. Unhelpful and vicious, can't wait to never deal with these lot ever again.

Pure evil. File a completed form EAC2 (Complaint about a certified person) against them with Dartford County Court by email (google for the email address) if they harass you regarding a debt you have already paid. Complain to your local councillors if they pursue you for council tax which you have already paid. Notify the local police if they harass you or trespass on your property.

So any one reading this Be AWARE these are no longer a company allowed to trade as a business in any form and if they contact you to report them to insolvency at gov.uk it’s a offence to portray to be company that’s DISSOLVED IN 2022 and on personally speaking with newham council this company does not work with them they are FAKE!!!! I have been receiving texts from them letters from them and I went and seeked professional advice and when sharing my information and investigation being done I was informed that there is no legitimacy or credibility to them so don’t give them any money they won’t come to your house don’t give them any information don’t give you name or your address or you DOB to them they are tricking you to share you information

I would just like to say a big thank you to an amazing man he was so understanding and helpful of my situation.he was kind understanding and gave me good advice I suffer with PTSD and being in debt is really hard for me to focus but he made me feel that he was there to help not judge his name is Hasan from the welfare office senior position I just want to say a big thankyou to him

Recieved a hand delivered enforcement letter stating i owe X amount and they have added on £235 in fees. The letter states they have made previous attempts to contact me the guy stated a letter was sent out on the 12th of September. NO such letter was received otherwise i would have contacted them straight away.

1 - They are very rude
2- disrespectfully
3- they don't do installments.

They should be out .

I have sent these fraudsters a claim of truth for them to rebut,

I do not understand those apparent demands and therefore cannot lawfully fulfil them. I seek clarification of your document so that I may act according to the law and maintain my entire body of inalienable Natural Rights :-

1.A copy of the lawful Terms and Conditions
2.Validation of the debt (the actual accounting);
3.Verification of your claim against me (a sworn affidavit or a hand signed invoice in accordance with( refer to) The Bills of Exchange Act 1882);
4.True and certified copies (Not photocopies) of the Deed of Assignment (NOT Notice of Assignment) and Deed of Novation
A copy of the contract signed by both parties in wet ink and therefore binding both parties;
5.A true and certified copy (NOT photocopy) of the Original Note (Credit Agreement), under penalty of perjury and with unlimited liability and confirm that this Note, has never been sold;
6.The name of the individual who is the duly authorised representative from your company, who has carried out due diligence under The Money Laundering Regulations 2007 and what actions s/he has taken in relation to this account.

Whereas it is my understanding that the UNITED KINGDOM is in reality a corporation is bankruptcy and thus still allowed to trade, and it is my understanding that by virtue of my birth within the boundaries of my Country England I am a single share owner in said UNITED KINGDOM CORPORATION, and whereas it is my understanding all Acts are statutes restricted in scope and applicability by the British Constitution and Common Law, and it is my understanding a statute being defined as a legislated rule of a society is, within the United Kingdom, in fact a rule of said UNITED KINGDOM CORPORATION, and Whereas it is my understanding rules of a corporation are limited in applicability to those who are agents of said corporation

.I also demanded
full disclosure.
equal consideration.
Lawful terms and conditions.
The signature of both parties.

they have yet to respond after 6 months

Newham Council appears to be operating a fraudulent system within the authority. There seems to be collusion aimed at extracting money from residents under false pretences. They have issued an enforcement letter claiming that a "liability order was obtained" from a magistrate’s court, yet they have failed to provide any evidence of such an order. When I raised the issue through their online chat service, the representative responded with poor grammar and gave the name "Nisha," which raises further concerns about the credibility and professionalism of the process. There is a need to dismantle this corrupt council and its managers or they will continue to abuse their position of authority.

Customer service Latifa shouldn’t be working there
Manners are appalling she shows prejudice and discrimination she tried to make fun of a financial situation laughed told me to get back to caring for people …… (I’m a carer for disabled children)

Lady my caring for people is worth 100 of your customer service sit on your backside job hiding behind telephone with your judgemental rude self

Sack this woman !!!

SCAM.
I just spoke to NEWHAM COUNCIL using the callback option on number 0203 373 3588 - they are a sub-team WITHIN Newham Council CLAIMING to be bailiffs. I told him Newham Council are ignoring all of my communication regarding a payment which was NOT missed and I uploaded proof on behalf of my elderly mother. The fool told me I had to make a minimum payment of £70 to stop the bailiffs attending. When I challenged this is when I learnt he was a council worker - this is where the taxes they need a 8.99% increase to go, The agent hung the phone up when he realised he was answering too many questions which clearly highlighted he was acting fraduently, along with Newham Council.

I’m being contacted constantly by Onesource regarding a council tax debt to Newham council. I paid this off in full before Onesource began contacting me. They are stating that they sent a letter on 8th July yet this is the date the debt was paid on. Of course I wouldn’t have received the letter on the same day, yet according to Onesource I should have paid them and not Newham council despite having no correspondence from them prior to paying it. They now don’t seem to understand that I shouldn’t have to pay the debt again as I’ve already paid and they are constantly contacting me, threatening for bailiffs to come to my property and now adding additional fees despite me explaining the situation to them multiple times. On Saturday I spoke to someone named Latifa who said I would need to email them evidence of payment. I’d already done this twice prior to this phone call but I did it again on her instruction and emailed it over immediately. Despite this, they have now said they’ll be adding additional fees to what I apparently owe. I don’t know how else to explain to them that it’s not fair to expect someone to pay a debt two times over… I also had a phone call from them today which led to an automated message telling me it would be their final attempt to contact me as they’ve not yet managed to talk to me. This is an outright lie as I’ve called them many times to discuss the amount they claim I owe. Then, after holding on to speak to someone Onesource cut the line… It’s almost as if they’ll do anything they can to add the extra fees!!!

Probably the most poor service I have ever had, I email daily, I call daily with no answer the line just goes dead - tells me i have an active call back in the queue and I never get a call back, tried live chat and was open with them confirming the detriment that this is having to my mental health and that I am suicidal and the response was have a lovely day. I will be taking this further. I was trying to advise that my mum is currently in hospital and I get no response just threats

You get bombarded with texts and calls from this company, the calls you get put you in a automated que which they never answer the phone, never reply to messages and never answer the web chat. All done on purpose no doubt so they can send a collector to your door and charge more money.....Scammers

I owed money for a pcn that I set up a payment plan for. I was told they do not automatically take payment therefore, I need to call to pay. Well you cannot get through to anyone to pay the balance.

Then you answer the phone it’s an automated answerphone that you then get put into a queue with about 20 people ahead. Ask for call back, you never get one. Email they don’t respond.

Received messages saying they have spotted my car and will be taking it away early hours of the morning. I don’t live where the debt was registered to so not sure how they have spotted the car. They have given me severe anxiety. They are an appalling company to deal with.

I am being hounded by these people who will not respond to written requests as to what the Debt i owe relates to (i have not got a clue!), i have also made them aware of a vulnerability, they have ignored this correspondance... the have consistantly sent 3-4 text perday through messenger. No response from them but still threatening with an "Enforment Agent" - these are not Baliffs, they are random people with no scruples. this is not a bonafide and feels very much like a scam

Absolute scam do not pay them any money! I have reported them and blocked them. Sporadic in calls voicemail and even when answering is an automated voice. I have tried to contact by phone and webchat. Only once did I get through to someone on the phone who couldn't give me any details. Threatening texts to say that someone will visit my property to enforce but nothing received in writing or correct procedures followed no notice given just a text to say that someone will visit by 9pm. Have read all reviews to determine if an actual company but website looks basic and telephone is a bit suspect. If anyone turns up on my door I will be calling the police. And company is dissolved on companies house! A bit concerning and put me on edge but I know I don't owe anything and have done all my searches so I would not engage with this company! Not legitimate!

If OneSource contact you or attend your premises, call the police! From my experience, they appear to be fraudsters parading as legitimate debt collectors.

OneSource Enforcement is not a legitimate debt collection agency—it is an organized scheme of theft, operating under the false pretense of enforcement. Their agents trespassed on my property without a valid warrant, lied about a debt that did not exist, and extorted £700 from my family using intimidation and deception. This was not a mistake—this was a premeditated act of fraud.

The matter went to court, and the judgment was clear: OneSource had no legal right to be at my property, no valid warrant, and no right to demand money. This proves that their actions were not just aggressive but outright criminal.

Even more disgracefully, the Borough of Havering is complicit in this scam, working hand-in-hand with OneSource to rob hardworking taxpayers. This is not just bad practice—it is a deliberate, coordinated effort to steal from the public under the guise of traffic violation enforcement.

I urge anyone targeted by OneSource Enforcement to fight back, expose them, and take legal action. This company should be shut down, and those responsible should be held accountable for their crimes. Warn everyone you know—this is legalized theft in its most blatant form.