Englishroses Reviews 

237
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that browsing the website is straightforward and the entire ordering process goes remarkably smoothly. Many consumers are consistently delighted with the gorgeous, healthy plants and exceptionally sturdy packaging that keep everything safe during transit. Some reviewers were not happy with the delivery service, noting unexpected shipping delays or frustrating problems with the arrival schedule. A few other people also felt that quality control could improve, pointing out rare instances of cracked pots or diseased bushes. These occasional setbacks show that while most deliveries succeed, minor fulfillment issues do happen.

What people talk about most

Product

People report positive experiences with product quality, noting that the roses arrive healthy, beautiful, and... See more

Quality

Consumers find quality to be positive, highlighting stunning, healthy plants arriving in perfect condition.... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive on time and as... See more

Order

Customers consistently note positive experiences with order, highlighting that the process is straightforward... See more

Service

Customers had positive experiences with service, highlighting efficient communication, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no pro... See more

Company replied

Rated 5 out of 5 stars

Thank you English Roses 🌹 Received my gorgeous Super Trouper Rose for my other half’s birthday, he was over the moon with it. Beautifully packed and speedy next day delivery. Will definitely rec... See more

Company replied

Rated 5 out of 5 stars

I bought a rose bush in willow basket as a bereavement gift. I was a little nervous not knowing what it would look like on arrival and just hoping it would be a decent size and have blooms etc. my w... See more

Company replied

Rated 5 out of 5 stars

I purchased a rose for a present for my brother in laws 80th birthday. The rose was delivered by DPD on time on the day requested. On undoing the packaging I found the rose to be in perfect condition... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(237)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

Ease of use is always a plus

Ease of use is always a plus. It seems to be a quality product which in turn should provide years of visual enjoyment.
Thank you. X

February 25, 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Paul, Thank you for lovely comment, we pride ourselves on producing quality roses, hoping you get years of fabulous blooms

English Roses

Rated 5 out of 5 stars

special 80th birthday gift

I ordered this beautiful rose for my sister in laws 80th birthday the rose was securly packed and delivered in lovely condition .
she was absolutley delighted

February 24, 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Elaine

Thank you for your lovely review.
We are so pleased to hear your sister in law was delighted with her rose.
We hope it blooms for many years.

English Roses

Rated 5 out of 5 stars

…Great customer service

Easy to order,kept informed about delivery .I was txt to say the rose had been delivered,very impressed.The rose looked healthy and my sister was very pleased with her present

February 23, 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Sarah

Thank you for your review.
We are happy to hear you were kept updated with your delivery, its a very important part of our service.
Enjoy your rose!

English roses

Rated 5 out of 5 stars

Belle de Jour 60th Birthday

Purchased in a pot as a 60th Birthday gift for a close friend who loves her garden.
Rose delivered on time, in excellent condition, securely packaged and with clear instructions.
First class service from start to finish.

February 20, 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Jules, were glad you're happy with our packaging and instructions, we work hard to make everything efficient, We hope your roses have first class blooms

English Roses

Rated 5 out of 5 stars

90th Birthday Rose

Hiya

The rose was delivered and as packed really well. Great customer service and easy to order.

Mum loved it thank you

February 19, 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Sally

Thank you for leaving us a review, its great to hear you were happy with our customer service!
We hope your spring and summer is full of blooms.

English Roses

Rated 5 out of 5 stars

Really impressed with the quality

Really impressed with the quality
of the rose I purchased for a friend's birthday.
Beautifully packaged/wrapped and excellent customer service.
Highly recommend and will use again.

February 18, 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Hi Jacqueline,
Thank you so much for your lovely review.
We are happy to hear you were impressed with our packaging. We take great pride in our quality.
We hope you enjoy your rose for years to come.
English Roses

Rated 5 out of 5 stars

A friend recommended this website to…

A friend recommended this website to me, and I’ve since purchased several roses as gifts. I’ve never been disappointed — the quality and service are always excellent!

February 16, 2026
Unprompted review
Englishroses logo

Reply from Englishroses

Thank you Donna, we appreciate your lovely comments and are glad you are happy with the service. We hope your roses bloom for years to come.

English Roses

Rated 5 out of 5 stars

Excellent company

Easy to order
Fast delivery
Well packaged
Rose looks in great condition
Can’t wait for it to bloom
Excellent service, will definitely use again

February 16, 2026
Unprompted review
Rated 4 out of 5 stars

Good

Good website. Great range. Reasonable price.

The first photos are all in bloom. The actual bush is sent without bloom. When ordering I wrote to leave the rose in the front porch if out. The delivery company were not aware of this, so I had to tell them too.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

40th birthday rose

An absolute pleasure to deal with your company - I realised I had missed a word off my gift card and this was so swiftly dealt with. The rose was a 40th birthday present for my niece, it arrived with me on time to take to her, well packaged and she is delighted with it. Look forward to it being in bloom.
Thank to you all

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect present

Delivery was on the date I requested and a time was provided by the courier.
The Rose was well boxed and in perfect condition. Good care instructions.
Excellent present for a special occasion. Would use the company again.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Friend's birthday rose

Bought for a friend's birthday arrived promptly and they are very pleased with it, looking forward to seeing the photos when it blooms

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

This is the second rose I have…

This is the second rose I have purchased from English Roses. Both times I have been delighted with the excellent quality of the rose, the wicker basket, presentation, packaging and customer service. Rose arrived when scheduled each time. Everything was like clockwork.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

I received a gift token from a friend…

I received a gift token from a friend to choose a rose for myself which was lovely. I could then choose a delivery day, and the rose arrived on that day. Looks like a lovely healthy specimen, looking forward to Spring to get it planted out.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a rose for a special birthday…

I needed a rose for a special birthday and fulfilled it by purchasing ~ It's a wonderful life.
The recipient was delighted with it and was particularly impressed with the packaging and advice that came with it.
I will definately use you again.

January 27, 2026
Unprompted review
Rated 4 out of 5 stars

Golden Rose 50th Wedding Anniversary gift

We bought the Golden Rose as a 50th Anniversary gift for our friends in the wicker basket with the wooden heart and gift message, our friends were absolutely delighted,we would definitely use them again.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

First class service

We live in France and wanted to send a rose bush to a friend in England
The staff at English Roses were extremely helpful
The service and communication from start to finish was excellent
Highly recommended

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful, thoughtful gift

I bought a memorial rose for a friend that has just sadly lost her dog. The website was really easy to navigate, with excellent choice and reasonable prices & great options and choices for delivery. I would highly recommend

January 20, 2026
Unprompted review

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