En Route Jewelry Reviews 4,152

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality and stylish designs, often noting that the jewelry does not tarnish even with daily wear, including showering and swimming. Many people appreciate the reasonable prices for such high-quality items, and the quick delivery service is consistently highlighted as a positive aspect of their purchasing experience. However, some customers also mentioned that the quality of the jewelry was not always consistent, with issues like pearls falling out, brass showing through silver, or items tarnishing quickly after only a few wears. A few other people also felt that the gold color of some pieces looked cheap.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the amazing quality, noting that the... See more

Quality

Consumers find quality to be positive. Many reviewers praise the amazing quality, noting that jewelry does... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the speed of... See more

Order

Reviewers highlight positive aspects of their orders. Customers express high satisfaction with the ordering... See more

Price

People report positive experiences with price, consistently finding the jewelry to be affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a gold jewelry girl I've always had a hard time finding pieces that were cute and don't tarnish, and so ever since my first purchase here I've never bought jewelry anywhere else! I will never sto... See more

Rated 5 out of 5 stars

En route was recommended to me by a colleague, because I asked her about a pair of earrings and a matching necklace she was wearing that I loved. I bought two necklaces, they are fantastic, everyb... See more

Rated 5 out of 5 stars

I really like En Route jewellery; their range is wide and all of very reasonable prices. I love their watches too. Can recommend. Good delivery times.

Rated 5 out of 5 stars

I have been searching for jewelry that I can wear daily without it changing color and then a friend of mine recommended en route after I complimented her on het jewelry. I got home and immediately or... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Quality not great but good returns process

One earring was faulty, but the refund was processed promptly and customer service was fantastic. It is unfortunate that one has to pay yourself for returns from the UK. The gold of the necklace I purchased looked cheap so had to return as well - feels like drop shipping. I kept one pair of earrings, but won’t purchase again from En Route. I gave an average rating because the quality of jewellery is not great but customer service and refunds process was good.

April 13, 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Hi Cara, really sorry about the faulty earring, that shouldn't happen. Glad the team got your refund handled quickly, and thank you for the kind words about them. We also hear you on UK return shipping, it's something we know is a pain and we're working on it. We won't try to talk you out of how the necklace felt to you, but we can say every design comes from our in-house team. Thanks for the honest review. 💛

Rated 5 out of 5 stars

good

nice jewelry, quick delivery, ill def buy again from there
gotta check if good quality but they look nice for now

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I recently bought from them and when my earrings arrived one of the clasps was faulty. Contacted the cs team and immediately they enquired asked for photos and sent out a replacement. It was efficient empathic service and honestly they were very helpful! Would definitely buy from them again.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I give this website a 5 star because…

I give this website a 5 star because first of all the sparkle chain was very beautiful - however it did get tugged on by my little brother so it did break. I spoke to customer support and Jackie was very helpful to work with and she was able to get me a replacement! Anyways 5 stars again

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE IT

I’ve been wearing these bracelets and necklace every single day — through training sessions, long study days, swims, and nights out — and they still look as beautiful as the first time I put them on. That alone says everything about the quality.
The design is genuinely stunning. There’s something about the way they’re crafted that feels intentional and refined, never overdone. They complement any look effortlessly, whether I’m in a gi or dressed up. I get compliments constantly, and I never get tired of wearing them.
What I love most is that they don’t feel like accessories — they feel like a part of me. Pieces you forget to take off because they just belong there.
If you’re looking for jewellery that’s both beautiful and built to last, look no further. These are the real thing.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

most stunning jewelry

such a great brand and very good quality and careful & cute packaging is gooodd bonus 🤌🏼✨ would recommend to everyone who wants stunning and good quality jewelry 🤩

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!!

Shipping was fast! The platform was super easy to use and order from. The layout is super clean, minimal, and easy to understand. The products came in and looked exactly how they were marketed in the pictures. I’ve had the jewelry now for a while and it has no signs of tarnish or leaving marks on my skin. And again, shipping was super fast!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

my go-to jeweller

i’ve been buying from en route for years! they’re my go to shop for my daily jewellery. everything i wear on a daily basis is from enroute. i wear all my pieces to death and never take them off. the gold lasts years! the styles are simple enough for everday but also cool enough to stand out. i always get compliments. <<33333

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

En route jewelry

The quality of all the jewelry pieces I have received are great and I love how unique all the pieces are. They look very elegant and dainty. Shipping is satisfactory too.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I am in LOVE with all the pieces I have…

I am in LOVE with all the pieces I have purchased. I’m in the process of ordering more to add to my collection. We just have been traveling and I have been stopped be numerous individuals asking about the pieces i purchased! I highly recommend checking out all their incredible work!

March 28, 2026
Unprompted review

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