As a gold jewelry girl I've always had a hard time finding pieces that were cute and don't tarnish, and so ever since my first purchase here I've never bought jewelry anywhere else! I will never sto... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
315 W 39th St, 10018, New York, United States
- customer@enroutejewelry.com
- enroutejewelry.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality not great but good returns process
One earring was faulty, but the refund was processed promptly and customer service was fantastic. It is unfortunate that one has to pay yourself for returns from the UK. The gold of the necklace I purchased looked cheap so had to return as well - feels like drop shipping. I kept one pair of earrings, but won’t purchase again from En Route. I gave an average rating because the quality of jewellery is not great but customer service and refunds process was good.

Reply from En Route Jewelry
absolutely great customer service
absolutely great customer service, the jewellery quality is really nice and the shipping is fast. highly recommend, will be coming back!
good
nice jewelry, quick delivery, ill def buy again from there
gotta check if good quality but they look nice for now
i love enroute jewlery its cute and…
i love enroute jewlery its cute and affordable for the quality
Excellent customer service
I recently bought from them and when my earrings arrived one of the clasps was faulty. Contacted the cs team and immediately they enquired asked for photos and sent out a replacement. It was efficient empathic service and honestly they were very helpful! Would definitely buy from them again.
I give this website a 5 star because…
I give this website a 5 star because first of all the sparkle chain was very beautiful - however it did get tugged on by my little brother so it did break. I spoke to customer support and Jackie was very helpful to work with and she was able to get me a replacement! Anyways 5 stars again
I bought a few pieced for my daughter…
I bought a few pieced for my daughter for Christmas. A jewel fell out of the bracelet shortly after she received it and En Route replaced it right away. She loves both pieces.
I LOVE IT
I’ve been wearing these bracelets and necklace every single day — through training sessions, long study days, swims, and nights out — and they still look as beautiful as the first time I put them on. That alone says everything about the quality.
The design is genuinely stunning. There’s something about the way they’re crafted that feels intentional and refined, never overdone. They complement any look effortlessly, whether I’m in a gi or dressed up. I get compliments constantly, and I never get tired of wearing them.
What I love most is that they don’t feel like accessories — they feel like a part of me. Pieces you forget to take off because they just belong there.
If you’re looking for jewellery that’s both beautiful and built to last, look no further. These are the real thing.
The jewelry is so sparkly and I always…
The jewelry is so sparkly and I always get compliments on it!
literally love every piece of jewellery…
literally love every piece of jewellery this company has to offer I wish I could buy it all <3
most stunning jewelry
such a great brand and very good quality and careful & cute packaging is gooodd bonus 🤌🏼✨ would recommend to everyone who wants stunning and good quality jewelry 🤩
AMAZING!!
Shipping was fast! The platform was super easy to use and order from. The layout is super clean, minimal, and easy to understand. The products came in and looked exactly how they were marketed in the pictures. I’ve had the jewelry now for a while and it has no signs of tarnish or leaving marks on my skin. And again, shipping was super fast!
my go-to jeweller
i’ve been buying from en route for years! they’re my go to shop for my daily jewellery. everything i wear on a daily basis is from enroute. i wear all my pieces to death and never take them off. the gold lasts years! the styles are simple enough for everday but also cool enough to stand out. i always get compliments. <<33333
I loved my earrings I got from here
I loved my earrings I got from here! They are super comfy when in and are made of a great material! I have sensitive skin and these did not bother me at all. Definitely recommend!!!
Love this store!
Super fast shipping and offers a variety of unique jewelry!
Nice eco friendly packaging and jewelry…
Nice eco friendly packaging and jewelry nice that feels heavy and durable. Worth the price.
En route jewelry
The quality of all the jewelry pieces I have received are great and I love how unique all the pieces are. They look very elegant and dainty. Shipping is satisfactory too.
I am in LOVE with all the pieces I have…
I am in LOVE with all the pieces I have purchased. I’m in the process of ordering more to add to my collection. We just have been traveling and I have been stopped be numerous individuals asking about the pieces i purchased! I highly recommend checking out all their incredible work!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







