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En Route Jewelry Reviews 4,152

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TrustScore 5 out of 5

4.8

Jewelry Designer
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Review summary

Created with AI, based on recent reviews

Evaluating 2,039 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the jewelry is beautiful, durable, and does not tarnish even with daily wear, including showering and swimming. Many appreciate the wide range of unique and stylish designs available at very reasonable prices, making it easy to build their collections. Reviewers also frequently highlight the fast shipping and careful packaging, ensuring items arrive quickly and in good condition. However, some customers were dissatisfied with the quality, reporting that jewelry tarnished quickly, details fell off, or pieces broke shortly after purchase. These reviewers felt that the quality did not match their expectations, especially considering the price point.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often highlighting that the jewelry is... See more

Quality

Consumers find quality to be positive, with many praising the durability and appearance of the jewelry,... See more

Delivery service

People report positive experiences with delivery service, consistently praising the speed of delivery. Many... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with the ease... See more

Price

Clients share positive opinions on price, with many reviewers finding the jewelry to be affordable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I continue to be impressed with En Route's product quality, shipping speed, and packaging care. Having ordered rings, necklaces, and bracelets, I can confidently say their products are consistent an... See more

Rated 5 out of 5 stars

As a gold jewelry girl I've always had a hard time finding pieces that were cute and don't tarnish, and so ever since my first purchase here I've never bought jewelry anywhere else! I will never sto... See more

Rated 5 out of 5 stars

En route was recommended to me by a colleague, because I asked her about a pair of earrings and a matching necklace she was wearing that I loved. I bought two necklaces, they are fantastic, everyb... See more

Rated 5 out of 5 stars

I really like En Route jewellery; their range is wide and all of very reasonable prices. I love their watches too. Can recommend. Good delivery times.

Company details

  1. Jewelry Designer

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Gorgeous and long lasting!

The jewelry doesn’t take long to ship and the packaging adds a special touch of thoughtfulness! It also lasts and hasn’t been an issue at all, comfortable and long lasting jewelry for sure.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible, high quality jewelry!

En Route is truly the highest quality jewelry I have ever purchased. Their pieces are so unique, pretty, and one of a kind. I own many of their beautiful pieces and I always get so many compliments! The quality is always above and beyond as well. I’ve had many of my jewelry pieces for over a year, and none of them have tarnished or broken. It always looks fresh out of the box every wear. 💕

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a pair of earrings and a…

I bought a pair of earrings and a necklace last month for the first time and I was amazed first of all by how good the quality of the jewellery was and second by the very fast delivery. Enroute jewellery for me have the best aesthetic and style at very affordable prices!!! Definitely recommended to all my friends and my cousin.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, tarnish free jewellery

I had been looking for a brand that made beautiful jewellery that didn’t tarnish, and was so happy to come across en route! I wear en route jewellery every single day and they haven’t tarnished at all, and I get loads of compliments on them!

March 22, 2026
Unprompted review
Rated 3 out of 5 stars

Could be better

I love the designs , yet there were complications regarding my return. The quality is fine except for my bracelet which broke after 2 weeks of wearing.

October 7, 2025
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Reply from En Route Jewelry

Hi Vanessa, we’re very sorry to hear about your recent experience. While we’re glad to know you love our designs, we truly regret the inconvenience you encountered with your return — and especially the issue of the bracelet breaking after two weeks of wear. This is not reflective of the product quality we strive to maintain. All of our items are covered by a 100-day warranty when purchased through our official store. One of my colleagues has reached out to you via email and I believe we can properly straighten out the bracelet issue. You’re also welcome to email us directly at customer@enroutejewelry.com — we’re here to help and would love the chance to resolve this for you. Thanks for your patience, and again, our sincere apologies for the inconvenience.

Rated 5 out of 5 stars

Such a good experience!

I bought 4 pieces and it was such a good surprise! I loved it, abd i also reslly liked the ads ive seen, such a nice aesthetic and ideas. Its so worth it! Thanks a lot team!

January 19, 2026
Unprompted review

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