En Route Jewelry Reviews 4,162

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,034 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high quality and stylish designs of the jewelry. Many customers appreciate that the products, including rings, necklaces, and bracelets, are durable and do not tarnish even with daily wear, showering, or swimming. The delivery service is frequently highlighted for its speed and the care taken with packaging, ensuring items arrive quickly and in excellent condition. Reviewers also find the prices very reasonable for the quality offered, making the jewelry an excellent value. However, some people were dissatisfied with the quality, noting that certain items, particularly rings, tarnished or broke shortly after purchase, with details falling off or colors changing. These customers felt that the quality did not meet expectations for the price, despite the initial appeal of the designs.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often praising the unique designs and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the durability and appearance of items,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed of... See more

Order

Users describe positive interactions with order, with many reviewers loving the jewelry and planning to order... See more

Price

Customers had positive experiences with price, often describing the jewelry as affordable, reasonably priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I continue to be impressed with En Route's product quality, shipping speed, and packaging care. Having ordered rings, necklaces, and bracelets, I can confidently say their products are consistent an... See more

Rated 5 out of 5 stars

As a gold jewelry girl I've always had a hard time finding pieces that were cute and don't tarnish, and so ever since my first purchase here I've never bought jewelry anywhere else! I will never sto... See more

Rated 5 out of 5 stars

En route was recommended to me by a colleague, because I asked her about a pair of earrings and a matching necklace she was wearing that I loved. I bought two necklaces, they are fantastic, everyb... See more

Rated 5 out of 5 stars

I really like En Route jewellery; their range is wide and all of very reasonable prices. I love their watches too. Can recommend. Good delivery times.


Company details


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4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Could be better

I love the designs , yet there were complications regarding my return. The quality is fine except for my bracelet which broke after 2 weeks of wearing.

October 7, 2025
En Route Jewelry logo

Reply from En Route Jewelry

Hi Vanessa, we’re very sorry to hear about your recent experience. While we’re glad to know you love our designs, we truly regret the inconvenience you encountered with your return — and especially the issue of the bracelet breaking after two weeks of wear. This is not reflective of the product quality we strive to maintain. All of our items are covered by a 100-day warranty when purchased through our official store. One of my colleagues has reached out to you via email and I believe we can properly straighten out the bracelet issue. You’re also welcome to email us directly at customer@enroutejewelry.com — we’re here to help and would love the chance to resolve this for you. Thanks for your patience, and again, our sincere apologies for the inconvenience.

Rated 5 out of 5 stars

Such a good experience!

I bought 4 pieces and it was such a good surprise! I loved it, abd i also reslly liked the ads ive seen, such a nice aesthetic and ideas. Its so worth it! Thanks a lot team!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

gift

I bought a bracelet for my girlfriend and she loved it !!!

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible jewelry for the price!

I’ve always gotten ads for En Route Jewelry on my instagram. It caught my eye right away and finally one day decided to order and give them a try because the jewelry was very cute! The website was organized and easy to look through. I received my package fairly quick and loved the pieces. I was looking for another staple piece and I found it! I ordered two rings, the serenade of orchid ring, the Victoria ring, and the lily of the valley bracelet for my sister and she loved it too! I wear the rings everyday and they have not tarnished. They have turned out to be of great quality!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

I've recently purchased a beautiful…

I've recently purchased a beautiful full set of jewellery from En Route. What I love about this collection is the unique design. Whilst being modern it also holds classic antique elegance and can be worn with any outfits. It was hard to choose from all the designs because every piece is lovely. I've had multiple compliments about my jewellery and directed people to the website. I will definitely be purchasing again! ❤️💎

December 20, 2025
Unprompted review
Rated 2 out of 5 stars

quickly tarnishing rings

I have purchased multiple types of jewelry from this store two separate times. I do not shower with the necklace, rings, or bracelet on; however, I wash my hands regularly. All of the rings have started to tarnish within a month of semi-regular wear. I was extremely disappointed because I heard lots of good things about this store. For the price, you would expect better quality.

February 24, 2026
Unprompted review
En Route Jewelry logo

Reply from En Route Jewelry

Hi, we're very sorry to hear about your recent experience. This is not reflective of the product quality we strive to maintain. All of our items are covered by a 100-day warranty when purchased through our official store. One of my colleagues has reached out to you via email and I believe we can straighten out the situation. You’re also welcome to email us directly at customer@enroutejewelry.com — we’re here to help and would love the chance to resolve this for you. Thanks for your patience, and again, our sincere apologies for the inconvenience.

Rated 5 out of 5 stars

En route gold ring

I love my gold ring so much and wear it everyday! I have not seen any water damage or damage of any time. Super easy website and shipping was fast!!!!!!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

super cute !!!

super cute bracelet! it shipped pretty fast and it is pretty good quality. my new everyday wear for sure. i got the lily of the valley gold bracelet.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

En route to my jewelry case

Love the jewelry….different collections…nice quality for the price point. Arrives in beautiful boxes…at Holiday, placed order for several pieces and received a sweet pair of earrings complimentary. Love the dripping heart at Valentines…ordered 1 silver/1 gold to share with my Daughter.

January 14, 2026
Unprompted review

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