Envio Rentals Reviews 

487
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the rental equipment is exceptionally well-maintained, reliable, and completely straightforward to operate when preserving old family photographs. Consumers also deeply appreciate the prompt delivery and the seamless, hassle-free return procedure that makes the entire rental experience exceptionally smooth. Though some customers noted minor challenges with downloading the required software or getting the device set up properly, users were still able to complete their digitization projects successfully. Reviewers consistently state they would gladly use these reliable services again and enthusiastically recommend them to friends and family.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the equipment arrives in perfect condition and... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth, fast, and effortless the... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and... See more

Return policy

Reviewers express great satisfaction with the return policy, highlighting a completely hassle-free and... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the well-maintained... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great rental experience. I rented an awesome photo scanner since we are moving overseas and simply had to downsize what came with us. Couldn’t bear to part with old photos and more recents ones incl... See more

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

The scanner was delivered early which was very helpful but with the original agreed return date at no charge. All worked well and gave good/satisfactory results from some very and poor slides. I was v... See more


Company details

  1. Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

487 reviews

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5.0

All reviews

(487)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

We hired a GoPro12 for our Lapland trip.
Jack was very helpful & knowledgeable.
I'd definitely use this company again, thank you very much!

January 2, 2025
Rated 5 out of 5 stars

Great service

Rented the photo scanner. The whole process was super easy from it being delivered on time, figuring out how to use it and to sending it back. Got through thousands of old photos which was worth it. Would recommend using again.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

The whole rental process was simple and…

The whole rental process was simple and very efficient. The Epson Fast Scanner and all the necessary cables arrived in a custom-made secure box, all instructions for use were provided and the scanner worked perfectly, scanning hundreds of documents and thousands of photographs extremely well. As a number of photographs were quite old and faded, the picture enhancement option really improved the quality of the photograph. A great service in total. Thank you.

December 6, 2024
Rated 5 out of 5 stars

Fantastic service

quick, efficient and fair price!

Literally my only complaint is that there is a reference on the scanner for 'instant' extensions.... but it requires a form and a customer service agent to approve.

November 27, 2024
Rated 5 out of 5 stars

Superb service

Cannot recommend highly enough. Extremely well organised. Excellent instructions. Even sent me an email to let me know they had received the scanner back from me. Will use again!

November 26, 2024
Rated 5 out of 5 stars

Easy experience

The whole experience was well thought through and easy. The box arrived with everything I needed and the return was thought through to make it very straightforward. Very happy and would recommend.

November 5, 2024
Rated 4 out of 5 stars

Fabulous rental, just one minor niggle

Great dealing with Envio to rent the Epson photo scanner, which was a doddle to use with software that brought old photos back to life once again and it was so well packaged when it was delivered.
The website is so easy and informative to book your rental too.
I just have one minor niggle, hence the 4 stars instead of 5. From the moment you book your rental you are kept well informed about the delivery and information about using the device. Once you return it are totally forgotten about.
Bearing in mind you're responsible for returning a highly valuable machine you would think that an email from either DPD to say its been picked up from the Post Office and its on its way back or an email from Envio to say they've received it would be useful. My machine was posted back a week ago and I can only assume Envio have got it. (And no the emails aren't in my spam folder)
Shame the end experience ruined the whole experience, come on Envio keep us informed about returns.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service when hiring a GoPro

Amazing service when hiring a GoPro. Even when I messed up the delivery address and the courier company sent it back after two failed deliveries, Envio found a solution to get one to me only a couple of days before I was due to go away on my trip. Absolute lifesavers! Thank you so much!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Low cost rental. Very helpful on the phone. A very good company. Jack spent a lot of time on the phone explaining what I was doing wrong.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great alternative to paying someone to...

Great alternative to paying someone to convert old slides for you, the delivery and return of the scanner was easy and convenient, software was easy to install and I enjoyed editing and altering my images.
By far the best way to do it, cost me a fraction of what I'd have paid someone else. The customer service and advice was great too. No complaints.

October 9, 2024

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