Envio Rentals Reviews 475

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the efficiency and ease of the hiring, delivery, and return processes. Customers consistently praise the quality and functionality of the products, noting that the equipment worked perfectly and met their needs. The service is described as professional, responsive, and excellent, with many appreciating the clear communication and straightforward procedures. Though some people found the software download a little difficult, the overall sentiment is that the products are very easy to use. Additionally, a few customers experienced a delivery issue due to a courier glitch, but the company resolved it by extending the rental period.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its quality and ease of use.... See more

User experience

Consumers find the user experience to be positive, with many describing the program, scanning, and overall... See more

Return policy

Customers had positive experiences with the return policy, consistently describing the process as easy and... See more

Service

People report positive experiences with service, consistently highlighting its professionalism, efficiency,... See more

Delivery service

Users describe positive interactions with delivery and return services, highlighting their simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Very impressed by efficiency and ease by which I was able to hire my product with Envio. The web based rental process works really well, is clear and made renting the device simple. Deliver was effici... See more

Rated 5 out of 5 stars

Hiring kit can be nerve wracking. This was easy and straightforward. The hiring, delivery, and return were simple processes. The scanner worked very well (lots of online videos to help). Envio prompt... See more


Company details

  1. Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fabulous rental, just one minor niggle

Great dealing with Envio to rent the Epson photo scanner, which was a doddle to use with software that brought old photos back to life once again and it was so well packaged when it was delivered.
The website is so easy and informative to book your rental too.
I just have one minor niggle, hence the 4 stars instead of 5. From the moment you book your rental you are kept well informed about the delivery and information about using the device. Once you return it are totally forgotten about.
Bearing in mind you're responsible for returning a highly valuable machine you would think that an email from either DPD to say its been picked up from the Post Office and its on its way back or an email from Envio to say they've received it would be useful. My machine was posted back a week ago and I can only assume Envio have got it. (And no the emails aren't in my spam folder)
Shame the end experience ruined the whole experience, come on Envio keep us informed about returns.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service when hiring a GoPro

Amazing service when hiring a GoPro. Even when I messed up the delivery address and the courier company sent it back after two failed deliveries, Envio found a solution to get one to me only a couple of days before I was due to go away on my trip. Absolute lifesavers! Thank you so much!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Low cost rental. Very helpful on the phone. A very good company. Jack spent a lot of time on the phone explaining what I was doing wrong.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great alternative to paying someone to...

Great alternative to paying someone to convert old slides for you, the delivery and return of the scanner was easy and convenient, software was easy to install and I enjoyed editing and altering my images.
By far the best way to do it, cost me a fraction of what I'd have paid someone else. The customer service and advice was great too. No complaints.

October 9, 2024
Rated 5 out of 5 stars

I scanned my photos, am so happy 😀

Excellent service, 7 day rental Epson photo scanner, successfully copied my photos. Easy to order, receive and help guide & set up to my Apple Mac, & then upload to iCloud with date and location. Seriously fast batch scanner. Scanning quality was OK, but not HD! So I kept the photos I wanted. Now have lots of free space in my cupboard. Easy return via post office drop off. Highly recommend Envío. Reasonable rental price. 5 stars thank you.

September 27, 2024
Rated 5 out of 5 stars

Well organised!

From the point of booking to return everything was carried out very well, would love to book the next time as well.

September 17, 2024
Rated 5 out of 5 stars

rare that something is both much less expensive and much easier to manage than competitive products...

Have had such a great experience with Envio Rentals and the Epson autofeed photo scanner. It is rare that something is both much less expensive and much easier to manage than competitive products, but this was a delight compared to paying for professional scanning at high street photo shops. The website is simple to use to book a slot for your rental, we paid c.£90 for 3 days of usage - compared to around £1 per picture and a similar time frame from Snappy Snaps. The scanner arrives in a protective crate via DPD so you can manage delivery timing yourself, and set up is very easy along with step by step instructions on the Envio website. The Epson Fastfoto FF-680W itself is very easy to use, with simple software which gives you options for scan resolution and follow up editing such as rotating pictures (which it gets right about 80% of the time). Would buy one of these scanners myself as they get good reviews online, but they cost > £500 so the rental option is much better if you have a limited stock of photos that need digitising. The return process is equally simple, you just peel off the arrivals label to show the returns label underneath, and repackage the item the way you found it, then drop it at the nearest DPD pick up locale. Thanks very much to Envio, have already had a look at the website to see what other products might be better with the rent vs. buy approach.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Nice to digitise old film photos.

It arrived on time, well-packed with a clear guide. I operated a high-end scanner professionally so knew what to expect. I bought a cheap scanner a while ago which was useless, but this is easy to use and does the job. It's best on well-exposed slides and negs using the existing Plustek profile. Using it reminded me how clean we used to have to keep film. I made adjustments using Photoshop after the scans. It was well worth the hire.

August 19, 2024
Rated 5 out of 5 stars

Envio Awesome Rentals

Firstly, it’s a great idea, being able to rent one-off-use kit rather than buy it. Less hassle, better for the environment and much cheaper.
Secondly, these guys are beyond helpful. They answer the phone and promptly respond to our dumb questions via email with patience and courtesy.
Strongly recommend.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Excellent communication, I expected the equipment to be sent through as it was rental to be a little used but this was not the case, it was very clean and in brilliant condition. As for using and scanning my pictures it could not have been easier once you have downloaded the program onto your computer.
Thank you very much for sorting a problem I had been putting off for ages as I thought it would be a logistical nightmare. As for delivery and return it could not be easier.
For anyone with limited IT skills there is no need to worry, it is a real plug and play piece of equipment.
Kind Regards
Pat B

August 22, 2024
Rated 5 out of 5 stars

FYI this is for EPSON FASTFOTO FF-680W…

FYI this is for EPSON FASTFOTO FF-680W RENTAL
Just a fantastic piece of kit which made scanning decades of family photos a breeze - of all shapes, sizes and colours!
Service and ease of rental from Envio was just as impressive and easy - will be back again and happy to recommend this service :)

August 30, 2024
Rated 5 out of 5 stars

Excellent experience

Excellent service. Great comms, clear instructions, straightforward delivery and return, and perfect product. Would highly recommend and use again.

August 30, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look