Envio Rentals Reviews 

478
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery and the high quality of the equipment supplied for their rental needs. Many people note that the scanners and digital devices work perfectly, making it extremely simple to digitise large archives of family photographs and slides effortlessly. Reviewers also emphasize the truly exceptional customer service and ongoing communication provided throughout the entire experience from start to finish. Furthermore, consumers find the equipment setup straightforward and genuinely appreciate the completely hassle-free, smooth, and exceptionally easy return process when the rental period ends.

What people talk about most

Product

Consumers find the product experience to be exceptionally positive, describing the equipment as high quality... See more

User experience

Customers report overwhelmingly positive experiences with the user experience, highlighting an efficient,... See more

Service

Clients share positive opinions on service, highlighting excellent and professional support from start to... See more

Return policy

Customers consistently note satisfaction with the return policy, describing the overall process as... See more

Quality

Users describe satisfaction with product quality, noting that the equipment works perfectly and handles... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed by efficiency and ease by which I was able to hire my product with Envio. The web based rental process works really well, is clear and made renting the device simple. Deliver was effici... See more

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

Hired a Starlink Mini. Process was generally straightforward and support were very responsive when I had a small issue, resolving it remotely which was great. The Starlink also came with a large batte... See more


Company details

  1. Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(478)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

Excellent communication, I expected the equipment to be sent through as it was rental to be a little used but this was not the case, it was very clean and in brilliant condition. As for using and scanning my pictures it could not have been easier once you have downloaded the program onto your computer.
Thank you very much for sorting a problem I had been putting off for ages as I thought it would be a logistical nightmare. As for delivery and return it could not be easier.
For anyone with limited IT skills there is no need to worry, it is a real plug and play piece of equipment.
Kind Regards
Pat B

August 22, 2024
Rated 5 out of 5 stars

FYI this is for EPSON FASTFOTO FF-680W…

FYI this is for EPSON FASTFOTO FF-680W RENTAL
Just a fantastic piece of kit which made scanning decades of family photos a breeze - of all shapes, sizes and colours!
Service and ease of rental from Envio was just as impressive and easy - will be back again and happy to recommend this service :)

August 30, 2024
Rated 5 out of 5 stars

Excellent experience

Excellent service. Great comms, clear instructions, straightforward delivery and return, and perfect product. Would highly recommend and use again.

August 30, 2024
Rated 5 out of 5 stars

Great service

Scanner came earlier than expected and that meant bonus days for free. Good instructions and excellent service.

August 27, 2024
Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Scanned hundreds of photos and documents very quickly and easily.
Chat line very useful as I got stuck with downloading software initially but they were very helpful and I soon got the hang of it.

August 21, 2024
Rated 5 out of 5 stars

Excellent customer service

The carpet cleaner was delivered early.
After a bit of fiddling about and not managing to get it going, customer support video called to talk me through it. The carpet hose turned out to be faulty. I was offered immediate replacement and collection.
The upholstery connection worked perfectly so despite it being a hard work, I managed to do the job with this.
Had the floor head been working it would have been perfect. Despite this the machine cleaned brilliantly.
Although I would leave less stars for the faulty floor head, customer service like this always gets 5 stars in my book. I will use them again in the future.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, from start to finish. The scanner was really well packaged and came with everything I needed to get going, including a handy help-sheet.
The scanning lens was pristine and I got nothing but beautiful, high quality prints.
The returns process couldn't be simpler.

There is lots of attention to details, such as having arrows embossed into the packaging so it is super clear which way up everything is meant to go.

I have no reservations in recommending Enviro Rentals wholeheartedly. A pleasure to hire from them.

August 12, 2024
Rated 5 out of 5 stars

Lovely experience

Lovely experience, was having some technical issues and Jack supported me with finding the solution and extended the time to allow me to get what I needed from the scanner.

August 12, 2024
Rated 5 out of 5 stars

This is a brilliant company!

This is a brilliant company with excellent customer service. I rented a V850 to scan decades of family negatives, and was given a free extension so I am a happy customer and will certainly use this company again for the next project: scanning130 years of photos. Delivery and collection were faultless, and my deposit was processed immediately. It was fantastic to have use of the scanner without having to buy it. Well done Envio Rentals!

July 26, 2024
Rated 5 out of 5 stars

Great support and scanner

Slides & Negatives scanner rented. The scanner produced high quality images and was easy to set up and use. Envio’s instructions were excellent.

I had some trouble with some third party software. The Envio support gave me a workaround which worked fine.

Delivery and return process was very good and again easy.

July 25, 2024
Rated 5 out of 5 stars

Great product, great service

The photo scanner I hired was a great piece of equipment and made a huge job much simpler. The packaging was robust, instructions were clear and re-packing and returning it was easy. First time I have used Envio or hired anything like this and would definitely do it again.

July 15, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look