Envio Rentals Reviews 

493
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the equipment, noting that the rented items always arrive securely on time and work perfectly for digitizing old family photos. Consumers often highlight the responsive communication from the team and how wonderfully smooth and stress-free the entire rental journey is from start to finish. However, some customers also noted that downloading the software or getting the equipment set up initially took a little extra effort. Despite this small challenge during the beginning stages, people successfully completed their projects and expressed eagerness to rent again in the future.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the equipment is of great quality, highly... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is... See more

Service

Reviewers mention positive feedback about service, noting that every aspect of the rental process is smooth,... See more

Return policy

Reviewers highlight positive aspects of return policy, emphasizing that dropping off items at UPS stores is... See more

Quality

Consumers find quality to be positive, highlighting excellent image results and reliable performance when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great rental experience. I rented an awesome photo scanner since we are moving overseas and simply had to downsize what came with us. Couldn’t bear to part with old photos and more recents ones incl... See more

Rated 5 out of 5 stars

Hired an Epson Photo scanner to scan a couple of thousand old photo prints i had from the 80s & 90s ... Scanned them all easily in a day or so and the scanned images were excellent Had an unusual... See more

Rated 5 out of 5 stars

Save so much time and effort to scan the family photographs that spanned many decades (ie. all shapes and sizes of photos). The scanner once the software was download was fantastic and very... See more

Rated 5 out of 5 stars

The scanner was delivered early which was very helpful but with the original agreed return date at no charge. All worked well and gave good/satisfactory results from some very and poor slides. I was v... See more


Company details

  1. Electronics Company

Written by the company

Short-term access to things you don't often need. Free national delivery & return included.


Contact info

5.0

Excellent

TrustScore 5 out of 5

493 reviews

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5.0

All reviews

(493)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Scanned hundreds of photos and documents very quickly and easily.
Chat line very useful as I got stuck with downloading software initially but they were very helpful and I soon got the hang of it.

August 21, 2024
Rated 5 out of 5 stars

Excellent customer service

The carpet cleaner was delivered early.
After a bit of fiddling about and not managing to get it going, customer support video called to talk me through it. The carpet hose turned out to be faulty. I was offered immediate replacement and collection.
The upholstery connection worked perfectly so despite it being a hard work, I managed to do the job with this.
Had the floor head been working it would have been perfect. Despite this the machine cleaned brilliantly.
Although I would leave less stars for the faulty floor head, customer service like this always gets 5 stars in my book. I will use them again in the future.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, from start to finish. The scanner was really well packaged and came with everything I needed to get going, including a handy help-sheet.
The scanning lens was pristine and I got nothing but beautiful, high quality prints.
The returns process couldn't be simpler.

There is lots of attention to details, such as having arrows embossed into the packaging so it is super clear which way up everything is meant to go.

I have no reservations in recommending Enviro Rentals wholeheartedly. A pleasure to hire from them.

August 12, 2024
Rated 5 out of 5 stars

Lovely experience

Lovely experience, was having some technical issues and Jack supported me with finding the solution and extended the time to allow me to get what I needed from the scanner.

August 12, 2024
Rated 5 out of 5 stars

This is a brilliant company!

This is a brilliant company with excellent customer service. I rented a V850 to scan decades of family negatives, and was given a free extension so I am a happy customer and will certainly use this company again for the next project: scanning130 years of photos. Delivery and collection were faultless, and my deposit was processed immediately. It was fantastic to have use of the scanner without having to buy it. Well done Envio Rentals!

July 26, 2024
Rated 5 out of 5 stars

Great support and scanner

Slides & Negatives scanner rented. The scanner produced high quality images and was easy to set up and use. Envio’s instructions were excellent.

I had some trouble with some third party software. The Envio support gave me a workaround which worked fine.

Delivery and return process was very good and again easy.

July 25, 2024
Rated 5 out of 5 stars

Great product, great service

The photo scanner I hired was a great piece of equipment and made a huge job much simpler. The packaging was robust, instructions were clear and re-packing and returning it was easy. First time I have used Envio or hired anything like this and would definitely do it again.

July 15, 2024
Rated 5 out of 5 stars

Easy rental service

I rented a negative scanner, was easy to book, arrived on time and well packaged. Good instructions and easy to return with the return label already attached.

July 15, 2024
Rated 5 out of 5 stars

Hired the Epson photo scanner

Hired the Epson photo scanner. Initially the adaptor it came with did not work with my laptop. Jack at Envio painstakingly helped source me one that worked. Amazing customer service.

July 8, 2024
Unprompted review

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