Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidanc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.
Spiersbridge House, 1 Spiersbridge Way, Thornliebank, , G46 8NG, Glasgow, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic company. Helped us get a mortgage while having slightly more complex circumstances with being company directors. So easy to deal with. Friendly and reliable. Ross from envoy is a lovely and friendly person. He’s very knowledgable and made the whole process of buying a house stress free. We loved the service so much that we used Envoy again when buying a buy to let property. Thanks so much again for everything! Both experiences have been brilliant and we will no doubt be in touch again soon.

Reply from Envoy Financial
As first time buyers Ross guidance and experience, was so welcomed. We could not have gotten through the mortgage process without him. Ross's communication throughout the process was fantastic. We are now in our new home and it is all thanks to Ross. We cannot recommend Ross highly enough, thank you for again Ross.

Reply from Envoy Financial
Cant thank Ross, Karolina and the team at Envoy enough for helping us secure our first home. As first time buyers my partner and I were not sure what to expect.
Ross’ dedication to ensuring we had full understanding on every process was amazing, we were never left in the dark about any stage. Whilst waiting to get into our home Ross continued to look for alternative mortgage rates and prices for the insurance plans we had chosen to ensure we could save where possible. Ross was always available to ask any questions no matter how big or small.
Would 100% recommend Envoy to anyone as we have had a 5 star stress free experience from start to finish.
Thanks again to everyone at Envoy for helping is secure our perfect home!

Reply from Envoy Financial
Ross provided excellent service from start to finish. On hand for advice whenever needed and would not hesitate to recommend.

Reply from Envoy Financial
A massive thanks to Ross and his team for helping with our remortgage. At a time of uncertainty over interest rate movement, Ross’ expertise and experience was invaluable. He secured us the best rate possible whilst providing flexibility in case of any sudden changes. I’d be happy to recommend Envoy Financial to anyone looking to remortgage their property.

Reply from Envoy Financial
We are incredibly grateful to Ross and Karolina at Envoy for their invaluable assistance throughout the entire process! Without Ross, we might not have been able to purchase our new home. He guided us every step of the way, from working with estate agents and solicitors to managing our new insurance policies. His support was outstanding. Ross understood our reasons for selling our first home and what we needed in our new one. He secured the best rates and provided excellent advice on each step forward. Even during stressful moments, he was quick to offer reassurance, even while abroad. Thank you once again from all of us!

Reply from Envoy Financial
Steffi was great , helped with home reports and advice to flats. Great mortgage advice and went through insurance.

Reply from Envoy Financial
Words can not really express how grateful I am to Ross at Envoy Financial for making my home ownership dream a reality.
I found a property that I loved but was facing several challenging circumstances including a single income and being newly self-employed. I called a couple of brokers that I found online and was told that it would not be possible for me to get a mortgage at this point.
Then Ross was recommended to me. I called not really expecting him to be able to help but he exceeded every expectation. He was easy to talk to, friendly, professional and explained everything clearly and patiently. He made himself available outside of office hours and responded to correspondence promptly.
Against the odds, we got the ball rolling on a complex application. It was not without difficulties, but Ross and Karolina assisted with every little thing and somehow made it work!
The help with insurance was also appreciated.
I am now happily enjoying my home and it’s not an exaggeration to say that it would not have been possible without Envoy. So thank you! I would absolutely recommend them to friends and family.

Reply from Envoy Financial
Ross at Envoy provided a 5 star service from beginning to end when buying & selling. He was extremely proactive and managed to find us a great deal for exiting our current mortgage and sourcing a new one. Would highly recommend Envoy to all. He went above and beyond to make the process a stress free as possible.

Reply from Envoy Financial
Worked with Ross @ Envoy Financial, very proactive, and can source the market. What a quick turn around of securing a good deal Ross he got what it takes he worked with us step by step till secured our property. Thumps up to Karolina for keeping us informed with the updates and chasing up all paper work what a fantastic teamwork. Would highly recommend.Particularly if one has been let down somewhere before Envoy Financial will work with you till you have the keys to your house. That was awesome.

Reply from Envoy Financial
Meryn was great to deal with throughout the entire process of purchasing our new home. She was very informative and always responded quickly to emails/calls.
Would highly recommend!
Lee and Lily.

Reply from Envoy Financial
A very seamless and simple transaction throughout the purchase of our new home thanks to Ross & Karolina. Everything handled very well and always available to contact throughout the process. Excellent service and would highly recommend.

Reply from Envoy Financial
Dealt with Ross primarily throughout the purchase of my new property. He made himself available day and night to accommodate my qork shmchedule and was a massive help in finding me the right mortgage for myself at a much more affordable rate than others. He also sourced and set up my insurances for me for the property and for myself. Couldn't have been happier from start to finish and would thoroughly recommend to anyone looking for a mortgage advisor.

Reply from Envoy Financial
I've used Ross multiple times now for new mortgages, re mortgage and buy to let. Excellent service and on the ball everytime. I would highly recommend, Thanks again!

Reply from Envoy Financial
What a smooth process! The team were amazing in portalling my mortgage and ensuring I had a hassle free house move. The extra help with house and health insurance was really good too. I would definitely recommend Envoy Financial, you won't be disappointed.

Reply from Envoy Financial
Great experience from Graeme yet again! He made the process a few years ago simple, understandable and smooth. The process now has been even more slick and professional. Thanks!!

Reply from Envoy Financial
Our experience with Envoy and with Meryn was first class. Meryn could not have been more understanding of our needs and requirements plus very proactive and responsive. We are delighted with the service provided and all mortgage matters concluded successfully exactly when promised.

Reply from Envoy Financial
The service I received from Ross and Karolina was 10 out of 10 from start to finish, Ross in particular going above and beyond to help secure my purchase and get it over the line. I certainly will be returning for any future mortgage advice and would definitely recommend Envoy to family and friends. Thank you both.

Reply from Envoy Financial
A huge thank you to Steffi for helping us through the first time buyer journey, you have made it so much easier and explained everything to us throughout the whole process! Steffi sorted us out with a good mortgage deal and also went that extra bit further and compared life insurance policies for us to show the difference between them for us to decide what one was best suited to us! It’s been a long wait since march until now and you have been with us the whole way through and we can’t thank you enough you have been amazing!🎉🏡

Reply from Envoy Financial
I had a great experience re-mortgaging with Ross from Envoy Financial. Very helpful through every stage. Would definitely recommend to friends and family.

Reply from Envoy Financial
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.