Envoy Financial Reviews 288

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, which contributes to a stress-free process.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the professionalism, efficiency,... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight the outstanding... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the seamless and stress-free... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and timely manner in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't rate Graeme and Karolina from Envoy Financial highly enough. We recently moved into our new home, and as this was our first time dealing with both selling and buying, their advice and guidanc... See more

Company replied

Rated 5 out of 5 stars

Ross and Erin are simply the best when it comes to mortgages. As a first-time buyer, I had countless small questions and worries, but they patiently clarified every single one without hesitation. T... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to my long term mortgage advisor Robyn who has completed all the mortgage applications on my property since 2019. You’re still the best in the business and still manage... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

At Envoy we cover all facets of property related mortgage advice. To put it simply we allow our clients to make value adding decisions based on our extensive experience & market knowledge. We offer a genuine end to end approach whether you’re buying your first home, moving home or looking to secure the best re-mortgage deal. Our whole focus is our clients. We aim to create a lifetime relationship with each client. We want to help you source and select your new home, secure you the funding you need to buy it; and ensure you have all the correct insurances in place to keep it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

288 reviews

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Rated 5 out of 5 stars

Highly recommend!

Fantastic company. Helped us get a mortgage while having slightly more complex circumstances with being company directors. So easy to deal with. Friendly and reliable. Ross from envoy is a lovely and friendly person. He’s very knowledgable and made the whole process of buying a house stress free. We loved the service so much that we used Envoy again when buying a buy to let property. Thanks so much again for everything! Both experiences have been brilliant and we will no doubt be in touch again soon.

September 1, 2024
Unprompted review
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Reply from Envoy Financial

Delighted to have been able to help. Thank you for leaving us such a positive review.

Rated 5 out of 5 stars

An amazing service

As first time buyers Ross guidance and experience, was so welcomed. We could not have gotten through the mortgage process without him. Ross's communication throughout the process was fantastic. We are now in our new home and it is all thanks to Ross. We cannot recommend Ross highly enough, thank you for again Ross.

September 19, 2024
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Reply from Envoy Financial

Thank you for leaving us such a positive review. We are glad we could help you.

Rated 5 out of 5 stars

First time buyers

Cant thank Ross, Karolina and the team at Envoy enough for helping us secure our first home. As first time buyers my partner and I were not sure what to expect.
Ross’ dedication to ensuring we had full understanding on every process was amazing, we were never left in the dark about any stage. Whilst waiting to get into our home Ross continued to look for alternative mortgage rates and prices for the insurance plans we had chosen to ensure we could save where possible. Ross was always available to ask any questions no matter how big or small.
Would 100% recommend Envoy to anyone as we have had a 5 star stress free experience from start to finish.
Thanks again to everyone at Envoy for helping is secure our perfect home!

September 12, 2024
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Reply from Envoy Financial

We are really happy to have been able to help you. Thanks for leaving us a review

Rated 5 out of 5 stars

First class!

Ross provided excellent service from start to finish. On hand for advice whenever needed and would not hesitate to recommend.

September 6, 2024
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Reply from Envoy Financial

Thanks for the review, glad we could help.

Rated 5 out of 5 stars

A massive thanks to Ross and his team…

A massive thanks to Ross and his team for helping with our remortgage. At a time of uncertainty over interest rate movement, Ross’ expertise and experience was invaluable. He secured us the best rate possible whilst providing flexibility in case of any sudden changes. I’d be happy to recommend Envoy Financial to anyone looking to remortgage their property.

September 9, 2024
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Reply from Envoy Financial

Thanks for the review, we are delighted to have been able to help.

Rated 5 out of 5 stars

We are incredibly grateful to Ross…

We are incredibly grateful to Ross and Karolina at Envoy for their invaluable assistance throughout the entire process! Without Ross, we might not have been able to purchase our new home. He guided us every step of the way, from working with estate agents and solicitors to managing our new insurance policies. His support was outstanding. Ross understood our reasons for selling our first home and what we needed in our new one. He secured the best rates and provided excellent advice on each step forward. Even during stressful moments, he was quick to offer reassurance, even while abroad. Thank you once again from all of us!

September 6, 2024
Unprompted review
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Reply from Envoy Financial

Thanks a lot for the kind review. We are really happy we have been able to help you secure your new home

Rated 4 out of 5 stars

Great mortgage broker service

Steffi was great , helped with home reports and advice to flats. Great mortgage advice and went through insurance.

August 15, 2024
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Reply from Envoy Financial

We are delighted we could help. Thanks for taking the time to leave us a review

Rated 5 out of 5 stars

First time buyer

Words can not really express how grateful I am to Ross at Envoy Financial for making my home ownership dream a reality.

I found a property that I loved but was facing several challenging circumstances including a single income and being newly self-employed. I called a couple of brokers that I found online and was told that it would not be possible for me to get a mortgage at this point.

Then Ross was recommended to me. I called not really expecting him to be able to help but he exceeded every expectation. He was easy to talk to, friendly, professional and explained everything clearly and patiently. He made himself available outside of office hours and responded to correspondence promptly.

Against the odds, we got the ball rolling on a complex application. It was not without difficulties, but Ross and Karolina assisted with every little thing and somehow made it work!

The help with insurance was also appreciated.

I am now happily enjoying my home and it’s not an exaggeration to say that it would not have been possible without Envoy. So thank you! I would absolutely recommend them to friends and family.

August 6, 2024
Unprompted review
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Reply from Envoy Financial

We are blown away with your fantastic review, thank you. Delighted we could help you with your home purchase.

Rated 5 out of 5 stars

Ross at Envoy provided a 5 star service…

Ross at Envoy provided a 5 star service from beginning to end when buying & selling. He was extremely proactive and managed to find us a great deal for exiting our current mortgage and sourcing a new one. Would highly recommend Envoy to all. He went above and beyond to make the process a stress free as possible.

August 7, 2024
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us a positive review, we are glad we could help you with your mortgage needs.

Rated 5 out of 5 stars

Highly recommend

Worked with Ross @ Envoy Financial, very proactive, and can source the market. What a quick turn around of securing a good deal Ross he got what it takes he worked with us step by step till secured our property. Thumps up to Karolina for keeping us informed with the updates and chasing up all paper work what a fantastic teamwork. Would highly recommend.Particularly if one has been let down somewhere before Envoy Financial will work with you till you have the keys to your house. That was awesome.

August 10, 2024
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Reply from Envoy Financial

Delighted we could help and thank your for leaving us a review.

Rated 5 out of 5 stars

Meryn was great to deal with throughout…

Meryn was great to deal with throughout the entire process of purchasing our new home. She was very informative and always responded quickly to emails/calls.
Would highly recommend!
Lee and Lily.

August 9, 2024
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a review. We are glad we could help you with purchasing your new home

Rated 5 out of 5 stars

Great service

A very seamless and simple transaction throughout the purchase of our new home thanks to Ross & Karolina. Everything handled very well and always available to contact throughout the process. Excellent service and would highly recommend.

July 24, 2024
Unprompted review
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Reply from Envoy Financial

Thank you for leaving us a review, we are delighted we could help.

Rated 5 out of 5 stars

5 star rating well deserved.

Dealt with Ross primarily throughout the purchase of my new property. He made himself available day and night to accommodate my qork shmchedule and was a massive help in finding me the right mortgage for myself at a much more affordable rate than others. He also sourced and set up my insurances for me for the property and for myself. Couldn't have been happier from start to finish and would thoroughly recommend to anyone looking for a mortgage advisor.

June 10, 2024
Unprompted review
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Reply from Envoy Financial

delighted we could help you. Thank you for leaving us a review

Rated 5 out of 5 stars

Excellent service from Ross

I've used Ross multiple times now for new mortgages, re mortgage and buy to let. Excellent service and on the ball everytime. I would highly recommend, Thanks again!

July 23, 2024
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thank for you taking the time to leave us a review

Rated 5 out of 5 stars

What a smooth process!

What a smooth process! The team were amazing in portalling my mortgage and ensuring I had a hassle free house move. The extra help with house and health insurance was really good too. I would definitely recommend Envoy Financial, you won't be disappointed.

July 18, 2024
Unprompted review
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Reply from Envoy Financial

Thank you for recommending us. We are glad we could help

Rated 5 out of 5 stars

Great experience from Graeme yet again

Great experience from Graeme yet again! He made the process a few years ago simple, understandable and smooth. The process now has been even more slick and professional. Thanks!!

July 1, 2024
Unprompted review
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Reply from Envoy Financial

Delighted we could help you again. Thanks for leaving us a review

Rated 5 out of 5 stars

Excellent Re-Mortgage Experience

Our experience with Envoy and with Meryn was first class. Meryn could not have been more understanding of our needs and requirements plus very proactive and responsive. We are delighted with the service provided and all mortgage matters concluded successfully exactly when promised.

July 1, 2024
Unprompted review
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Reply from Envoy Financial

We are glad we could help. Thank you for taking the time to leave us such a kind review.

Rated 5 out of 5 stars

The service I received from Ross and…

The service I received from Ross and Karolina was 10 out of 10 from start to finish, Ross in particular going above and beyond to help secure my purchase and get it over the line. I certainly will be returning for any future mortgage advice and would definitely recommend Envoy to family and friends. Thank you both.

June 25, 2024
Unprompted review
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Reply from Envoy Financial

Glad we could help. Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

Thankyou so much Steffi💙

A huge thank you to Steffi for helping us through the first time buyer journey, you have made it so much easier and explained everything to us throughout the whole process! Steffi sorted us out with a good mortgage deal and also went that extra bit further and compared life insurance policies for us to show the difference between them for us to decide what one was best suited to us! It’s been a long wait since march until now and you have been with us the whole way through and we can’t thank you enough you have been amazing!🎉🏡

March 14, 2024
Unprompted review
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Reply from Envoy Financial

Thanks for leaving us such a positive review, we are delighted we could help you with your first home.

Rated 5 out of 5 stars

I had a great experience re-mortgaging…

I had a great experience re-mortgaging with Ross from Envoy Financial. Very helpful through every stage. Would definitely recommend to friends and family.

June 4, 2024
Unprompted review
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Reply from Envoy Financial

Delighted we could help. Thanks for leaving us a review.

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