I've tried contacting you multiple times regarding my transaction you according to the blockchain took actions on 8 minutes after I recieved the crypto. How come I still haven't recieced my transfer w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Epay really makes it easy to get paid and pay others with flexibility. Not only for small in size businesses but big businesses as well. Epay provides a diversity of payment options and currencies ena... See more
My experience has been great on Epay, just I gave it 4 stars due to the fees they charge because it sometimes changes. But they don't remind the customer in a proper way. I feel Epay could improve in... See more
Although Epay currently can't provide a suitable payment solution to my business, I always receive human answers instead of a machine. Even in Email I always get an answer quickly no matter what it is... See more
Company details
Written by the company
Epay, is a secure, fast, and low-cost global payment solution provider. Established and headquartered in Hong Kong in 2014, Epay has branch offices in China, the USA, the United Kingdom, Europe, and Samoa, and obtained MSO, MSB, and PCI security certifications in the early years. Epay focuses on providing comprehensive financial services such as online deposit and withdrawal services, online payment, currency exchange, and global remittance. Epay has a total of 1000,000 global users and more than 200 cooperative banks and financial institutions, connecting with all major financial regions of the world. Epay leads financial services with "technological innovation", and is committed to becoming the most popular payment system in the world. Epay wishes to build a cross-border payment clearing center, link with the global payment channels and merchants, and lead the global payment innovation development.
Contact info
Unit 02.03, 10th Floor, Building A2, Kexing Science Park, Nanshan District, Shenzhen, 518000, Shenzhen, China
- +86 755 2224 8883
- cici@epay.com
- epay.com
3.0
Average
92 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great job.my problem solve u deserve a…
Great job.my problem solve u deserve a 5stars
December 6, 2023
Unprompted review
Awesome support.
December 1, 2023
Unprompted review
Agile and very efficient support
Agile and very efficient support, congratulations, we need more professionals like these. Thank you Epay. Thank you my Herio Sierra.
November 30, 2023
Unprompted review
Customer service is the best 100 stars
Customer service is the best 100 stars, satisfy 💯% friendly and helpful ❤️❤️❤️❤️❤️
November 29, 2023
Unprompted review
The customer service is very reaposive and friendly. Thank you so much for helping me fully verify my epay accout🙏. God bless.
Customer service is very helpfull,friendly and responsive. Thank you for hellping me fully verify my epay account. God bless🙏🙏.
November 28, 2023
Unprompted review
Easy to use and very convenient
October 31, 2023
Unprompted review
Prompt and Honest
My experience with epay has been wonderful so far... No delays!
No delays in payment and cash out deliveries...
I actually like their prompt and honest response to issues brought to them... They are really of great service when needed...
November 24, 2023
Unprompted review
Good payment!👏👏👏
November 24, 2023
Unprompted review
Super payment network very useful and…
Super payment network very useful and easy to claim and withdraw and highly safe
November 23, 2023
Unprompted review
It's greats very helpful specially the…
It's greats very helpful specially the agents siera
November 23, 2023
Unprompted review
I was in trouble but sierra saved me from the situation ,he speaks do well thanks a lot sierra my account is going to be opened because of you
I'm happy customer ,I've got help through your assistant called sierra
November 21, 2023
Unprompted review
Generally i like EPay but long tike to…
Generally i like EPay but long tike to wait for my certification plese solve this issuee
November 20, 2023
Unprompted review
Using EPAY for the first time and it's…
Using EPAY for the first time and it's very efficient with a good customer service who handle my queries during my transaction problem encounter .He/She patiently guide me what to do and the transfer was made fast and successful received.Highly recommended.
November 16, 2023
Unprompted review
I'll give 100000000 stars
I'll give 100000000 stars
The team of epay is very approchable.kind ..the very responsive..
They fix my epay...super super thank u
Now my epay is verified.
Thank u thank u so much
November 15, 2023
Unprompted review
Very helpful and accommodating
November 15, 2023
Unprompted review
Answered all my questions.
November 13, 2023
Unprompted review
Generally i like EPay but long tike to…
Generally i like EPay but long tike to wait for my certification but no big deal as long as they will do it on-time if what they says..
November 13, 2023
Unprompted review
Very kind live support they help me…
Very kind live support they help me alot and approaching good easy and understand to use the epay..❤️❤️❤️
November 10, 2023
Unprompted review
Epay is great, but a little suggestion about the fee changes
My experience has been great on Epay, just I gave it 4 stars due to the fees they charge because it sometimes changes. But they don't remind the customer in a proper way. I feel Epay could improve in reminding customers about the fee changes in a more effective manner.
August 10, 2023
Unprompted review
Epay has been simple and easy to use
Epay is simple to register and get verified. My Epay account was been successfully verified the day I submitted it. The next time, I made a trial order to send money to Bangladesh, and the payment was received within 1 hour. I was satisfied with Epay service.
April 25, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.