EPR Reviews 226

Very helpful , fixed my fault and managed to fit me in as an emergency. All now working. Thank you

Original RFID card was missing when charger was installed, so a new one was delivered to me Friday.
Luckily there was a cancellation today so Ollie was able to return and finish the installation.
He set everything up on the app on my phone and explained everything in a language a 70 year could understand. He also did a fabulous job overall.
Very happy with the finished product.

The visit was early in the morning and really quickly I had light switches again after over 3 weeks. Couldn't have wished for more.

Great service from text confirming arrival to getting the Charger fixed very quickly.
Highly recommended Thank you

superb service , tracker showed when the electrician would arrive , also the chap who arrived was brilliant his name was andrew he was very friendly and welcoming and did a quick fix on my charger was wonderful

Arrived on time, very helpful, happy to chat answer questions

Excellent call-out. Made it quick and easy, very courteous and considerate and hardly noticed whilst work being done. Great job from a happy customer!

The engineer was quick and efficient - polite and mindful - great service and would highly recommend

Excellent service

Arrived on time. Clear descriptions of what he was doing and needed. No time pressure Very happy with this engineer

Terrible experience
The engineer was rude and had loads of attitude.
He arrived 1,30 hours early and was in the way on me doing my morning routine and run. Very pushy when I told him I’m busy and when challenged he started giving me attitude.

Booking process was easy. And worked around times I was available. Sam came to replace the back plate on our Easee One home charger. Came within time period allocated and did the job in a timely manner. Back up to regular charging speeds so very happy now.

Brilliant experience! Only a few days from contacting EPR to appointment to complete repair. Thank you!

The gentleman was very friendly and knowledgeable.

Curtis was very thorough and friendly. He explained everything in laymans terms. Nothing was to much for him.

Friendly fitting from the engineer, anrrived within the window promised and our system working well.
The location app is not working well though, in fact not at all. Dont use it

Very responsive and fixed my issue within an acceptable timeframe. Engineer very courteous and polite, and carried out the job effectively, leaving everything tidy and in working order. Thank you.

Excellent service. On time professional and friendly service. Would highly recommend.

Today an electrician attended my property and they were very professional. He was kind and sympathetic to the situation I was in - just what I needed in a time of crisis. He worked hard to identify and record all the problem areas throughout my property and he kept explaining what needed to be done, and why, along with what the next steps would be. Unfortunately he wasn't able to carry out the work he was originally booked to do, however other work needs to be carried out first then it will be revisited. So fingers crossed all will work out in the future.