Only 1 small problem I was left on hold for 15 plus minutes to discuss my renewal. It would have been better to request a callback. Once I got through, lovely staff, professional service.
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See what reviewers are saying
Received reminder about renewal of policy including policy booklet. Very straight forward and easy to read and understand, price was cheaper than previous year so win win and cover as expected. Phoned... See more
I often forget when my insurance is due, but on this year has a timely reminder by email. I had the option to renew online which looked simple to do. I needed to make a slight change to rang up, spo... See more
Prompt return call after leaving a request for a quote. Advisor was polite, patient and explained everything about the policy and breakdown cover. On a like for like policy they came back £123 chea... See more
Company replied
Company details
Information provided by various external sources
Equesure has been established since 2011 and are specialists in arranging equine insurance
Contact info
Lancaster House, Meadow Lane, PE27 4ZB, St Ives, United Kingdom
- 0161 425 7015
- enquiries@equesure.co.uk
- equesure.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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fast acting company and good price
fast acting company and good price, easy to deal with and said they would waive my cancellation fees if i chose not to proceed with the purchase of my horse box
June 5, 2024
Reply from Equesure
Hi Colin - Thanks for your excellent review! Best wishes, Equesure.
Easy to get insurance renewal sorted…
Easy to get insurance renewal sorted and very helpful staff
May 30, 2024
Reply from Equesure
Hi - Thanks for the 5-stars! All the best, Equesure.
I phoned for a quote as I have just…
I phoned for a quote as I have just started my own business transporting horses and the girl I spoke to was so helpful and informative and made the process of taking out insurance so quick and easy.
May 30, 2024
Reply from Equesure
Thanks for the review, - we'll make sure to pass your comments on to the representative you spoke with. All the best, Equesure.
Reply from Equesure
Thanks for your review! Best wishes, Equesure.
Reply from Equesure
Hi - Thanks for your excellent review! Best wishes, Equesure
Great service and reasonable price
Lily was a super helpful advisor, she sorted everything quickly and efficiently. She was friendly and very knowledgeable. A stress free and easy process.
May 22, 2024
Reply from Equesure
Thanks for your review, it's always great to receive such positive feedback! Many thanks, Equesure.
Quick response to answer the phone and…
Quick response to answer the phone and answered my queries quickly and clearly
May 20, 2024
Reply from Equesure
Thanks for your comments - great to hear we're doing a good job! Thanks again, Equesure.
Professional company
Professional company, precise, polite and excellent communication, very reasonably priced policy, the staff are friendly and very helpful, I am happy with my insurance policy
May 21, 2024
Reply from Equesure
Thanks for your review, it's always great to receive such positive feedback! Many thanks, Equesure.
Equesure horse and rider insurance
Equesure were very helpful in finding suitable insurance for our pony and riders. They were able to help me with my queries and also in completing a required proposal form. I would recommend them to other riders.
May 20, 2024
Reply from Equesure
Thanks for taking the time to leave us such a positive review - many thanks! Equesure.
Very helpful when I rang..
Very helpful when I rang..
Managed to make contact despite me missing a few calls due to being at work.
May 7, 2024
Reply from Equesure
Thank you for your review - all comments are really appreciated. Best wishes, Equesure.
Reply from Equesure
Hi - Thanks for the 5-stars! All the best, Equesure.
Reply from Equesure
Thanks for taking the time to leave us such a positive review - many thanks! Equesure.
They kept the rate competitive as an…
They kept the rate competitive as an existing customer and applied a discount, very much appreciated
May 7, 2024
Reply from Equesure
Thanks for taking the time to leave us such a positive review - many thanks! Equesure.
Very helpful and professional
I had quite a complicated case for insurance but it was handled efficiently and very professional. I understood exactly what I had bought.
Thank you we have been with equesure for over 3 years and are very satisfied with them.
May 2, 2024
Reply from Equesure
Thanks for leaving us a 5-star review, we really appreciate it. Please do get in touch if you ever need anything! All the best, Equesure.
Reply from Equesure
Thanks for your excellent review! All the best, Equesure.
Reply from Equesure
Thanks for your 5 star review Mick! All the best, Equesure.
Reply from Equesure
Thanks for the excellent review! All the best, Equesure.
Reply from Equesure
Hi Lorraine , Thanks for your excellent review! Best wishes, Equesure.
Reply from Equesure
Hi , Thanks for the review! Best wishes, Equesure.
Reply from Equesure
Thanks for the review Juliette! Equesure.
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