Eracco Reviews 

500
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering, the excellent communication throughout the process, and the promptness of delivery. Many people are impressed with the affordable prices, often finding them to be very competitive, and the quality of the products received. The service is frequently described as brilliant, with items often arriving well-packaged and exactly as described. However, some customers also noted issues with damaged items upon arrival, products not matching their descriptions, or problems with the delivery process.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and prompt... See more

Product

People report positive experiences with products, often praising their quality, appearance, and sturdiness,... See more

Order

Clients share positive opinions on order, with many reviewers impressed by the ease of placing orders and the... See more

Price

Reviewers highlight positive aspects of price, consistently finding them to be competitive, reasonable, and... See more

Service

Consumers find service to be positive, with many reviewers expressing happiness with all aspects of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the umpteenth time I’ve ordered from Erraco and I’ve always been impressed at how easy it is. From ordering from the website to receiving your order you are kept informed at every point. When... See more

Company replied

Rated 5 out of 5 stars

Happy with the price, happy with the speed of the delivery. Only comment to be improved on was to have had tracking ahead of time, so more notice but that's only down to my sporadic hours so I didn't... See more

Company replied

Rated 5 out of 5 stars

Fantastic fast delivery! I ordered the large item and it arrived the next day - really impressed! Excellent service including a 10% off for my first order which was a very good offer. I brought this i... See more

Company replied

Rated 5 out of 5 stars

Ordered 8 plain white mugs, delivered in 2 working days and extremely well packed in ingeniously protective packaging. The mugs were exactly what I wanted - large, simple, elegant and flawless.

Company replied


Company details

  1. Internet Shop
  2. Safety Equipment Supplier

Written by the company

We're eracco an online store distributing workplace supplies at market-leading prices throughout the UK. Ordering products for your workplace doesnt have to be difficult, we make it simple; good prices, good service, rapid delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

500 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(500)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service

Very efficient service, very please and will use again

February 14, 2025
Unprompted review
Eracco logo

Reply from Eracco

Great to hear Darren, thank you for your order and for leaving a review for us! 🤝

Rated 5 out of 5 stars

Tables and benches

I ordered tables and benches for my Explorer Scout group on line on the Sunday, they arrived quickly on the Wednesday.
Benches and tables all good, customer service was good and quick and the quality of the tables and benches is good. I’m very happy with the service.

February 12, 2025
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a fantastic review Douglas. We are glad to hear you were impressed by the whole service and look forward to your custom again :)

Rated 5 out of 5 stars

From start to finish in ordering this…

From start to finish in ordering this product was simple and easy.
Product arrived on time and the product itself was more than expected in quality.

February 10, 2025
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a brilliant review William! We are pleased to hear you were happy with your order and the whole service from start to finish. We hope to have your custom again!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. My order arrived well within the delivery time and I will definitely do business again.. A ++ from me

January 28, 2025
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving such a positive and kind review Peter. We are happy to hear you were please with the whole service and look forward to your custom again soon :)

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, great value and great communication. Would purchase from them again. Thanks!

January 23, 2025
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review John. We are pleased to hear you were happy with the whole service!

Rated 5 out of 5 stars

Great service

Great service, received goods next day

January 7, 2025
Unprompted review
Eracco logo

Reply from Eracco

Thank you for taking the time to leave a positive review Wayne. We are pleased to hear your order arrived quickly and you are happy :)

Rated 5 out of 5 stars

Good quality product

Good quality product, good price, prompt delivery. Would definitely use again!

November 15, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Steven! We are happy to hear you are pleased with the whole service!

Rated 5 out of 5 stars

Excellent

Good communication, delivery and really pleased with the quality. Excellent value for money

November 8, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for leaving your kind review Hilary! We are glad your happy with our service!

Rated 5 out of 5 stars

First time order with Eracco.

First time order with Eracco.
Well...it was a total breeze ordering. Needed 14 chairs for our cafe. Found exactly what I needed and at an incredible price with free delivery.
Ordered on my phone at the cafe and received next day. Recieved emails from Eracco thanking me for my order and delivery status. A pleasure to deal with and fully deserved positive feedback. Will be sure to be using this company again..
5 star.

October 29, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving such a kind and positive review Fred. We are glad you were happy with the whole process and service! We hope to have your custom again soon :)

Rated 5 out of 5 stars

easy to deal with

easy to deal with. goods turned up really quick

October 29, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thank you for leaving a positive review Bradley! We are happy to hear you are pleased with everything!

Rated 5 out of 5 stars

Very good fast service

Very good fast service. Goods packaged very well. Cups a good size. All very good.

October 8, 2024
Unprompted review
Eracco logo

Reply from Eracco

Thanks for the positive review. We hope to have your custom again soon :)

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