Eracco Reviews 

Delivered efficiently quickly and kept regular contact throughout the delivery process.

Very good fast service. Goods packaged very well. Cups a good size. All very good.

Price and quality and delivery time was great

Great service and product

Super fast delivery, great communication

Fast delivery, really is website to navigate and follow up email to ensure all was as expected, if only all companies had such good customer service.

quality product as described fair price fast delivery

Fast and efficient service. Many thanks

Ordered a 9m X 14m tarp. It is of good quality and perfect for what i need it for. Delivery was also quicker than expected.

Good product good service delivered on time.thankyou.

Good communication regarding order and delivery date. Happy with purchase

Great service. Quick delivery with no issues will use again.

Our delivery was amazing, we paid for express and it came right at the beginning of the delivery timescale window.

Ordered 5 folding trestle tables for m hire compnay which arrived the next day. Good quality and great price. So much so, I ordered another 5!

Easy to order on-line company delivered very quickly and goods as they were described.

Happy with the purchase of a small under the counter fridge with ice box for our works kitchen.

Competitive price quality products fast delivery what more can you ask for....

I will not order from Eracco again. Not because they made a mistake but because they refuse to acknowledge they got something wrong. All of the below is supported by emails from Eracco and further evidence which I am ok to share.

May, this year I ordered  5 tables with  'Order on it's way' emailed later that day. Delivery to our reception desk address.

From previous orders, delivery is within 1 - 2 days so I advised our reception to expect the order. After 6 days of nothing, I checked the tracking, and tables had been delivered. Reception had received nothing.
I contacted Eracco and they sent a photo of POD - the photos were not anywhere at the delivery address - it was a metal building and not our reception. Our 4 sites are large on 4 roads. I checked and found that they had been delivered to a different address (a depot) and Eracco had not put my name on the delivery. The depot  did not expect this delivery, no name to contact and so the tables were moved to storage. It took several days speaking to colleagues and I only located 3 tables, two were missing. This wouldn't have happened if the delivery had gone to the correct site at the correct address, or with my name in the delivery - I would have been notified.

The person at Eracco insisted (via email that the order was delivered to the correct address on the paperwork however the photo and the evidence from colleagues clearly showed that the order had been delivered via a different entrance on a different road that does not reach the same site as reception.Eracco then sent a GPS image showing that the order was delivered to the correct address - the two pin drops are close but not exact - they are each reached only by different roads and there is no vehicular access between the two -  they are different addresses.

Eracco are adamant that the delivery address is the same as the address on the order even though nothing quite matches up. The order was not delivered to the correct address, items from the order have gone missing . Not of the above would have happened if the order was delivered as was on the original order to where it was expected to. i have ordered from Erraco before successfully which proves that they can deliver to the correct address.
I have left this review this long to try and find the missing items but have now given up. Eracco are not prepared to take any further interest as they believe they are right; Eraco have never been to the site yet they advise as if they are experts.

What is more frustrating is that these tables were purchased via a charitable grant to support a community project. They were delivered to my place of work as it's the only way I can get them. With items missing, we are replacing the missing tables from our own funds. If anyone wishes to see any of the above communications, evidence of emails and/or  the grant application, I will happily share.

I will not order from Eracco in future.

I was very happy with my experience of Eracco, my order came the next day in perfect condition and was reasonably priced, I will definitely use them again.

All process were excellent. Easy to buy and delivery in time. I´ll buy again with Eracco.