I consider Amy to be my ‘health & beauty buddy’ because she is so knowledgable, skilful, enthusiastic, honest and we have fun! I am now ‘hair free’ in all the right places so no need to wax/shave anym... See more
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See what reviewers are saying
This clinic is full of smiling, pleasant and helpful staff, who manage to convey an atmosphere of calmness but seriousness. I have always had wonderful treatments here and I love coming back for more... See more
Company replied
I am very disappointed with my experience at ERA Clinic. I invested a significant amount of money based on the clinic's recommendations, but the results fell well below my expectations. When I... See more
Company replied
I don't recommend this clinic as they have done a laser hair removal session, and the "nurse" responsible didn't know that the laser shouldn't over tatoos. It caused me bruises and a lot of pain.
Company details
Written by the company
Oxfordshire based skin & laser clinic offering the latest non-surgical cosmetic face and body treatments to rejuvenate and improve your confidence. All our treatments are clinically proven and offer exceptional results. Treatment packages, monthly payment plans available. Be the best version of you!
Contact info
98a High St, OX9 3EH, Thame, United Kingdom
- 01844 698441
- info@eraclinics.co.uk
- eraclinics.co.uk
3.6
Average
139 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A gem in Thame
Very friendly ladies who made me feel very welcome. Nice ambience and a very professional and enjoyable treatment. Already booked again. What a gem
January 13, 2023
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for your lovely review Freddie. We greatly appreciate your feedback and look forward to seeing you again soon! x
Supportive and professional
Paige has been very supportive and explained procedures clearly, she has also been very professional in her approach throughout the term of treatment.
January 12, 2023
Unprompted review
Reply from Era Skin & Laser Clinic
We are so pleased to hear about your positive experience, reviews like yours make our therapists day! x
Everyone at Era
Everyone at Era, makes you feel so welcome and their complete guide through the treatment at each stage so you know what is happening. Thoroughly relaxing and great results Thank you to Leyla x
January 10, 2023
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for your thoughtful review and lovely feedback. We look forward to seeing you back in the clinic soon x
Outstanding
Superb clinic, faultless staff, very welcoming and knowledgeable.
Have been to this stunning clinic a number of times for treatments.
December 5, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for taking the time to leave us such a lovely review, it is hugely appreciated. We look forward to seeing you again soon x
Results not as promised
In March 2022 I visited ERA Skin & Laser Clinic in Thame to enquire about the HIFU-NON-Surgical Facelift. As I am in my 60’s I asked if this procedure would be of benefit to myself. I was told yes it would be of benefit and therefore I booked the full face procedure at £695.
I have just completed the course and it has made NO difference whatsoever. When I spoke to Amy at the Clinic that despite being informed when I initially enquired about the treatment it would be of benefit, I was told that the treatment does not always work on clients. If I was told when I first enquired about the treatment that it may not work I would not have spent £695. Very very disappointed and if you are considering any treatments at ERA Skin & Laser Clinic in Thame please be aware your treatment may not work and like me you would has WASTED a lot of money!
December 20, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Dear Sue, thank you for your feedback, we are sorry to hear that you are disappointed with your results. HIFU Treatment is a non-invasive clinically proven treatment to lift and tighten lax skin and stimulate collagen and elastin production. It does not replicate a surgical facelift. Results vary from person to person, as was discussed in your initial consultation. Our clinic manager and independent nurse have both reviewed your before and after photos, which were shown to you at your consultation today. There is a noticeable improvement, especially around the jowls. As discussed on the phone, we will send you your before and after photos for you to have a record of and our clinic manager will personally call you on Thursday to get your further thoughts. HIFU is one of our most popular treatments and we are really proud of the results we achieve for our clients and are always happy to show examples of these during the consultation process. We are really pleased that you mentioned on the phone that you had such a positive experience with Amy and we look forward to speaking with you on Thursday. If you have any further comments, please email or call us.
Everyone at Era
Everyone at Era, makes you you feel so welcome and their complete guide through the treatment at each stage so you know what is happening. Thoroughly relaxing and great results on the Hydrafacial! Thank you to Layla x
November 25, 2022
Unprompted review
informative and helpful
informative and helpful - on my agenda not hers
November 24, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for leaving us a review Hilary, we look forward to seeing you again soon :) x
Professional
Professional, efficient, informed and always a treat to visit ERA.
November 24, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for taking the time to review us, it's always a pleasure to see you Sarah x
Relaxing atmosphere
Relaxing atmosphere, attentive therapist and always prompt starting treatment
November 21, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
We are so pleased to hear about your positive experience her at ERA, we can't wait to see you soon! x
Friendly efficient attractive salon.
November 18, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for your review Sue, we look forward to seeing you again soon! x
Just outstanding and very professional!
November 10, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for taking the time to leave us a review, we look forward to seeing you again soon! :)
A visit to Era is always special…
Love going to Era as they always make you feel special. Paige, Sue and Amy are very knowledgeable and only recommend treatments and products that are right for you.
November 9, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for your review Sandra, it's always lovely to see you! :) x
The best skin clinic in Thame.
I have been going to ERA skin clinic for various treatments since the clinic opened.
They are the nicest team, always professional and always explain everything clearly.
The advice and skin care is second to none!
Sue.
November 8, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for leaving us a review, we are so pleased to hear about your positive experience here at ERA. We look forward to seeing you soon! x
Always very friendly and professional.
November 5, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for taking the time to leave us a review, we look forward to seeing you again soon x
Service was excellent
The service was excellent. I was greeted by friendly staff. Any worries were discussed professionally and honestly. The clinic was clean and the atmosphere calming. The pecedure was carried out with thought and care.
October 11, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for taking the time to leave us a review Pauline, we greatly appreciate your feedback and look forward to seeing you soon! x
Great experience
Great experience! The therapist was ready and waiting for me. She gave me lots of recommendations and the facial was amazing! Would definitely return
October 24, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for your lovely review, we hope to see you again soon x
Amazing team, amazing treatments
I can truly say that my experience so far has been amazing! The staff are so knowledgeable and super friendly. A big thank you to Paige for making me feel comfortable and looking after me throughout my treatments.
October 13, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for your lovely review, we are so proud of our team x
Just a super experience
Just a super experience, from the treatment itself to the staff who are so helpful and a joy to be around. They give good information about the products and advice. Treatments are just fabulous and one can see the actual improvements. I highly recommend.
October 18, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
We are so thrilled to hear that you have enjoyed your experience at ERA Farah! It's always lovely to see you and we look forward to seeing you again soon x
Another fantastic facial with Paige .
Another fantastic facial with Paige .. such a relaxing experience. Era are keeping my age lines (wrinkles) softened. Well done girls
The Zo products work well and are the best by far than all other products I have used
October 13, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for your lovely review Judith, we are so pleased to hear that you are enjoying using the ZO products. We look forward to seeing you again soon! x
Excellent Facia and advicel
Excellent Facia and advicel. Leyla explained everything clearly and I thoroughly enjoyed the experience. I will return for further treatments.
September 27, 2022
Unprompted review
Reply from Era Skin & Laser Clinic
Thank you for taking the time to leave us a review, we are so pleased to hear that you enjoyed your experience at ERA and we can't wait to see you back in clinic very soon x
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