Very interesting and informative. Easy to understand, and open to any questions. I am sure this will assist greatly with DSE assessments for Stantec
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See what reviewers are saying
Fantastic service. After my chair was installed, Martin (who installed the chair), identified that the gas strut was too small and came back a month later to replace it. After that was done it tu... See more
Company replied
It did look like it was going to be a long day, but it actually past in the blink of an eye. An enjoyable course with great presenters.
Company replied
Kevin, delivered and installed my chair this morning. He explained everything that I needed to know and then took me for a test drive, ensuring I could work all the controls myself, before leaving me... See more
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Company details
Written by the company
Osmond Ergonomics & Wellbeing specialise in supplying ergonomic furniture, including ergonomic chairs, sit-stand desks and ergonomic accessories, along with workplace wellbeing solutions, including assistive technology, assessment services, coaching and training. Everything we do is about the outcome. We focus on preventing and managing musculoskeletal issues, improving posture, and enhancing productivity through tailored support. Our Customer Service team has a reputation for delivering an outstanding customer experience. With over 30 years of experience, they can answer almost any query you have - or will know someone else that can. New customers come to us for knowledge and stay because of our product portfolio, outstanding customer service delivery and dedicated after-sales support. We are is the UK’s most transparent, reputable and knowledgeable provider of innovative products and services to improve workplace wellbeing and productivity.
Contact info
Johnson Road 21, BH21 7SE, Ferndown Industrial Estate, United Kingdom
- 0345 345 0898
- info@ergonomics.co.uk
- ergonomics.co.uk
Received adequate support and chair set up explained
Kevin Elkins delivered ergonomic chair and ensured that it is set up correctly. He walked me through all the chair controls step by step and in the end adjusted the chair with me to fit my requirements. Thanks a lot for the support!
February 23, 2023
Unprompted review
Reply from Osmond Ergonomics
Hello Liliana. Thank you for the 5-stars and for your review. I will pass on your comments to Kevin. He'll be very pleased that you had such a positive experience of our service. I hope you're already enjoying, and feeling the benefit of, your new chair. If you need further support, just let us know. Best wishes, Charlie Rose Customer Services Team
Thank you
Justa quick note today thank you to Kevin Elkins for the excellent service he provided.
A totally brilliant service from start to finish.
Can't recommend him highly enough
February 23, 2023
Unprompted review
Reply from Osmond Ergonomics
Thank you, Zoleikha, for your great review. We always strive to deliver 'brilliant service' - Kevin will be delighted you were so pleased with everything. If we can be of further assistance, just let us know. Best wishes Charlie Rose, Customer Services Team
Chris is an amazing guy
Chris is an amazing guy. Very polite and informative when setting up my equipment. Also very understanding when my dog had a fitting episode in front of him, and let me sort my dog out before getting my fiancé to help me with him. Cannot thank you enough for that Chris!
February 22, 2023
Unprompted review
Reply from Osmond Ergonomics
Hello Gemm. Thank you for your lovely comment. Chris certainly is an amazing guy! He's one of our most experienced consultants and has extensive knowledge of our products. He always puts his customers first and would have been most concerned for you and your dog. I do hope your dog's recovered OK . With best wishes Charlie Rose Customer Services Team
Trusted from the beginning till the end!
February 16, 2023
Unprompted review
Reply from Osmond Ergonomics
What a great comment. Thank you Nina! If you need us again, just call. Charlie Rose, Customer Services Team
Chris is a really great guy super…
Chris is a really great guy super efficient at setting all your equipment up, really patient when carrying out your assessment and helping you understand what you need. Super friendly too! A huge asset to his company.
February 14, 2023
Unprompted review
Reply from Osmond Ergonomics
Hello Louise. Thank you for your great review. We have to agree - Chris is indeed a huge asset to Osmond Ergonomics. We are very lucky to have him! If we can be of further help, just let us know. Enjoy your new equipment! Best wishes Charlie Rose, Customer Services Team
A Job well done
Today I had the pleasure of meeting Mr.Martin Webb, before the set up, I did have my previous work desk in the way but he gladly helped me clear and move them.
He then did my installation with efficiency and took his time in explaining how my equipment works. He ensured that I was all set up, well adjusted and comfortable with my seating.He made suggestions and advised me what would work best with my equipment considering my condition and keeping my station tidy.
He also advised me of who I can contact in the event that I may need extra help.
I truly have no complaints.
I am always happy to meet such graceful people and I would also highly recommend Osmond Ergonomics to anyone who would want to hear.
Thanks Again Mr.Webb.
February 10, 2023
Unprompted review
Reply from Osmond Ergonomics
Hello Nadia. Thank you for your great review, your recommendation and your warm comments about Martin Webb. Martin is one of our most experienced and knowledgeable consultants and a lovely man too! As a company, we always aim to give the highest level of customer care - Martin is a great example of that. I will pass on your comments to him. He will be delighted you were so happy with everything. Best wishes, Charlie Rose Customer Services Team
Chris from Osmond Ergonomics helped me…
Chris from Osmond Ergonomics helped me with my the installation of my specialist chair, mouse and keyboard. He was extremely helpful and knowledgeable nothing was too much trouble to make sure we got correct setting and position of my chair to help my disability whilst studying.
January 19, 2023
Unprompted review
Reply from Osmond Ergonomics
Hello Jo. Thank you for your great review. Chris is brilliant! He's one of our most experienced consultants and always does his very best for our customers. He'll be delighted that you were so happy with everything. We hope you really enjoy, and feel the benefit of, using your new equipment. We wish you every success with your studies. Best wishes Charlie Rose Customer Services Team
Prompt and good quality
This was one of the handful of sources who had the mouse I required in stock. I am grateful to them for that. The price was competitive and the purchase and delivery was smooth and prompt. There was regular update via email after the purchase from the company. The product has met all expectations in term of quality and function. I would definitely recommend them.
January 4, 2023
Reply from Osmond Ergonomics
Hello Sonal. Thank you for your great comment and recommendation. We're very glad we were able to help you and that you are so pleased with the mouse and our service. If we can be of further assistance at any time, just let us know. Best wishes Charlie Rose Customer Services Team
Excellent Service
January 4, 2023
Reply from Osmond Ergonomics
Hi there! Thank you so much for your 5-star rating and kind comment. Please let us know if we can be of service again. Charlie Rose Customer Services Team
Martin installed my daughters ergonomic…
Martin installed my daughters ergonomic equipment today. He was helpful and supportive and was able to answer any questions my daughter had about her new equipment. He was extremely pleasant and kind which helps when you have a child that has anxiety. Martin, keep up the great work that you do! Osmond Ergonomics thank you for your service and support to date and what a great asset Martin is to your organisation. Thank you.
December 19, 2022
Unprompted review
Reply from Osmond Ergonomics
Hello Pam. I apologise for the late response to your lovely review. Thank you for your comments about our service and support - we always strive to do our very best for our customers and Martin is one of our most experienced and knowledgeable consultants. He is indeed a great asset to Team Osmond! We hope your daughter enjoys using her new equipment. If we can be of further assistance, do let us know. Warm wishes for 2023! Charlie Rose, Customer Services Team
This is my second time buying from…
This is my second time buying from Osmond Ergonomics. They provide great service, are prompt with communications, and offer an excellent set of products. They would be my first stop for any future ergonomics purchases. Highly recommend
December 13, 2022
Reply from Osmond Ergonomics
Hello Nick. Thank you so much for your great comments and recommendation. Providing great customer service across all aspects of our business is central to all we do. We are delighted that you have had such a good experience with us. We hope we can be of service again and make it a hat-trick! With warm wishes for Christmas and 2023. Charlie Rose Customer Service Team
This desk is a game changer…
As an IT professional I’ve spent most of my working life sat behind a keyboard. Even more so, now I work from home. I saw a colleague using a sit-stand desk and thought I simply had to get one. My sit-stand desk from Osmond Ergonomics has been a game changer for my health and wellbeing. I now spend more time standing than sitting! I have more energy and productivity has increased. The desk rises and lowers effortlessly in seconds and the quality is excellent. I wish I had bought my desk from Osmond Ergonomics years ago.
December 2, 2022
Unprompted review
Reply from Osmond Ergonomics
Hello Richard. First of all, my apologies for my late response to your review. Thank you so much for your comments about your sit-stand desk and our service. We are delighted that you are enjoying and feeling the benefits of this excellent piece of equipment. It really does make a huge difference, doesn't it! If we can be of further assistance, do let us know. We wish you a very Merry Christmas and a Happy and Productive 2023! Charlie Rose, Customer Services Team
Kevin Elkins is a very good…
Kevin Elkins is a very good man,helpful, friendly and positive.
He helped me mentally with his nice smile and lovely polite conversation and he helped me with my equipment.
Thanks a lot for him and I wish all people same as him.
November 28, 2022
Unprompted review
Reply from Osmond Ergonomics
Hello A.A.A. I apologise for my delay in replying to your review and 5-star rating. Thank you for both! Kevin is marvellous and a great asset to Team Osmond! I will pass on your comments to him. He'll be so pleased that you were happy with the service you received. I hope you enjoy using your new equipment. If we can be of further assistance, just let us know. Best wishes, Charlie Rose Customer Services Team
Kevin was amazing and really helpful.
Kevin was amazing and really helpful.
Clear demonstration of how to use the chair and table
November 24, 2022
Unprompted review
Reply from Osmond Ergonomics
Hello Me Singh. Thank you for your comment and 5-star rating. Kevin definitely is amazing! He'll be delighted at such positive feedback. Do let us know if we can be of further service. Best wishes Charlie Rose Customer Services Team
I had a great experience with Osmond…
I had a great experience with Osmond ergonomics. They are an official distributor of Kinesis keyboards, which are life savers for my career.
Kinesis recently released new version: 360 which was available for preorder in US only for some time until recently, when it appeared in Osmond.
My order was easy, stuff was answering my questions without delays. They also contacted me when keyboard was ready for shipment, asked if I can wait for palm rest or better to send keyboard straight away. I choose latter. Two days later I got it.
The only confusing part of my experience was a price calculation rules: on web site, when you look at the keyboard, it states price of 513.95£, however when you make an order, it bumps to 616£ by attaching VAT to it. I’m used to see a final price this days in UK and was confused to see VAT included at the last step of the order.
October 2, 2022
Reply from Osmond Ergonomics
Hello Dmytro. My apologies for my delay in responding to your review. I'm delighted that you had a great experience of our service and that you are so pleased with the Kinesis 360. It really is a brilliant piece of equipment. I'm sorry for any confusion caused re VAT. I will pass on your comments to the team for their information. We hope you enjoy using your new keyboard. Best wishes Charlie Rose Customer Services Team
Kinesis Advantage 360 Pro
Pre-ordered the new Kinesis Advantage 360 Pro, Osmond Ergonomics is its UK distributor.
The keyboard arrived fairly shortly after it has been launched (delivered by DHL), and Osmond has been helpful in answering questions, e.g. about availability of keyboard layouts (manufacturer only provides US layout).
They also included a short ergonomic posture leaflet, which was a nice touch.
Keyboard works great.
November 12, 2022
Reply from Osmond Ergonomics
Hello Edwin. We're delighted that you're so pleased with your keyboard - the Kinesis Advantage 360 Pro is a great piece of equipment. Let us know if we can be of any further assistance. Best wishes, Charlie Rose Customer Services Team
Great service
Ordered keyboard being imported from US, were able to keep me informed at every stage and very quick at responding to inquiries. Even were able to order an item from the supplier they don't stock on their own website, absolute super stars! Thank you
November 14, 2022
Reply from Osmond Ergonomics
Hello Jay. 'Absolute superstars!' - we like that! Thank you! If our superstars can be of further assistance, just let us know. We hope you enjoy your new equipment. Best wishes, Charlie Rose Customer Services Team
Great communication, no problems
Great communication, pre-ordered an item and was shortly contacted by a member of their staff with an estimate on stock availability.
November 10, 2022
Reply from Osmond Ergonomics
Hi Daniel. Thank you for your review. We always aim to deliver the highest level of customer service - 'great communication' is absolutely key to achieving that. We're delighted you had such a positive experience. Do contact us if we can be of further assistance. Best wishes, Charlie Rose Customer Services Team
Excellent service
November 3, 2022
Reply from Osmond Ergonomics
Hi Chris. Providing the highest level of customer care is at the heart of what we do so thank you for your 5-star rating and great comment! Best wishes Charlie Rose Customer Services Team
Great customer service
Great customer service. Kept me informed about the new product and arrived quickly. Would purchase from them again!
October 31, 2022
Reply from Osmond Ergonomics
Hello Edward. Thank you for your review. Great customer service is what Osmond Ergonomics is all about! We hope we can be of assistance again in the future. Best wishes, Charlie Rose Customer Services Team
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