Osmond Ergonomics Reviews 338

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very interesting and informative. Easy to understand, and open to any questions. I am sure this will assist greatly with DSE assessments for Stantec

Company replied

Rated 5 out of 5 stars

Fantastic service. After my chair was installed, Martin (who installed the chair), identified that the gas strut was too small and came back a month later to replace it. After that was done it tu... See more

Company replied

Rated 5 out of 5 stars

It did look like it was going to be a long day, but it actually past in the blink of an eye. An enjoyable course with great presenters.

Company replied

Rated 5 out of 5 stars

Kevin, delivered and installed my chair this morning. He explained everything that I needed to know and then took me for a test drive, ensuring I could work all the controls myself, before leaving me... See more

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Company details

  1. Office Furniture Store

Written by the company

Osmond Ergonomics & Wellbeing specialise in supplying ergonomic furniture, including ergonomic chairs, sit-stand desks and ergonomic accessories, along with workplace wellbeing solutions, including assistive technology, assessment services, coaching and training. Everything we do is about the outcome. We focus on preventing and managing musculoskeletal issues, improving posture, and enhancing productivity through tailored support. Our Customer Service team has a reputation for delivering an outstanding customer experience. With over 30 years of experience, they can answer almost any query you have - or will know someone else that can. New customers come to us for knowledge and stay because of our product portfolio, outstanding customer service delivery and dedicated after-sales support. We are is the UK’s most transparent, reputable and knowledgeable provider of innovative products and services to improve workplace wellbeing and productivity.


Contact info

4.9

Excellent

TrustScore 5 out of 5

338 reviews

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Rated 5 out of 5 stars

Great advice from Osmond Ergonomics

I was very impressed with Osmond Ergonomics. I was after an ergonomic mouse and was given some excellent advice on products over the online chat. My chosen product was out of stock, but they kept me informed about progress. When it can the mouse suggested is perfect for my needs, so great job all round

April 26, 2021
Rated 5 out of 5 stars

ordering was quick and painless

ordering was quick and painless, customer service followed up regarding delays with no prompting.

only negative is the use of UPS for shipping, and that's subjective - they've consistently been the worse of the delivery services I've dealt with, with bad and inconsistent tracking, and the majority of packages from them arriving only after delays.

happy to recommend Osmond Ergonomics though!

April 15, 2021
Rated 5 out of 5 stars

I ordered a seat/standing desk that can…

I ordered a seat/standing desk that can be closed into a cabinet after use and I love it! It was delivered after two weeks of ordering it during just before Xmas. It's pretty heavy but I was notified about it before ordering. It comes assembled which is a big plus.
Very efficient customer support, they reply very fast

January 10, 2021
Rated 5 out of 5 stars

Excellent advice, essential in pandemic

Having arthritic hands I needed a special mouse but could not try out the products easily in the pandemic. I spoke more than once with support staff who gave me much helpful information. I chose the AirO2bic mouse and, after 2 weeks use, I feel this is the best product for me. I need to keep my wrist from flexing, and put my thumb in a position where it cannot grip the mouse or do anything. This product clearly keeps the wrist straight. It does not have a thumb rest, but as advised by the support staff, you can rest the thumb along the top. As they said, one automatically grips with the thumb, but you have to remember to position it correctly until it becomes habit. The only improvement to the product for me would be to incorporate an adjustable thumb rest, like the Contour Unimouse. The product was despatched and delivered promptly.

December 23, 2020
Rated 5 out of 5 stars

Great support

very helpful and supportive with the set up of the chair. The chair itself seems to be very comfortable and just what I needed.

December 9, 2020
Rated 5 out of 5 stars

Not dissapointed

quicker than expected delivery, high quality chair, personal instalment and instructions on how to use. Really good service- would recommend.

October 13, 2020

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