ES Sabers Reviews 

1,480
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and brilliant craftsmanship, noting that the lightsabers feel sturdy, look completely amazing, and feature truly impressive details. Many enthusiastic buyers also appreciate the swift shipping times and helpful support when ordering custom sabers or unique collectibles. Some reviewers were not happy with unexpected delivery delays, mentioning that orders frequently took weeks to arrive without proper tracking updates. Additionally, many consumers pointed out poor communication and very slow response times from customer service agents when trying to resolve missing parts or damaged items.

What people talk about most

Product

People report positive experiences with product, highlighting top quality and durability. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, highlighting top quality products, amazing craftsmanship,... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While many consumers report swift and seamless... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a high level of disagreement among... See more

Response time

Customers consistently note negative experiences with response time. Reviewers report waiting weeks for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the apprentice lightsaber as I this is my first experience with a lightsaber. The price was cheap and affordable for a beginner. Arrived within 2 days of ordering and all business was done sw... See more

Company replied

Rated 4 out of 5 stars

It is great fun. Really high quality. I’m having so much fun using it. Definitely shopping with ES sabers again!

Rated 4 out of 5 stars

Exactly what I needed and fits perfectly. Little pricey for what you get


Company details

  1. Hobby Store
  2. Electronics Store
  3. Toy Store

Written by the company

We supply combat sabers which are suitable for duelling. We have standard and premium replica hilts, with hilts being designed based on the films, series and games. All sabers have flash on clash, blaster effects, force and lightening effects, sound fonts, blade styles and can change blade colour. You can select from RGB Base lit, Eco Pixel, GHv3 or Proffie Pixel. Recently we have started to make 3D printed hilts and have been taking requests on designs to be made. We also offer a customisation service so you can have your hilt weathered, acid etched, battle scarred or have other customisation done to make your hilt look unique. See some of our custom designs on the website, we have made many cross over designs and etched these designs. You can also customise your saber by purchasing hilt parts, so whether you are buying a brand new hilt or adding to your existing one, you can make it look unique by altering the parts. We have a fast production time of around 2 weeks with delivery taking 2-3 days for UK orders. We can ship internationally which takes 5-7 days. We offer a fast and friendly service, free warranty on all sabers for 1 year and only use high quality parts. Take a look at our website and reviews, see for yourself!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(1,480)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Great light saver

I bought a lightsaber for my 7 year old son. It really is excellent, lots of thought gone into the sound and visual experience as well, and the build quality is very good. Hard recommend.
Gareth

November 20, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you for the review.

Rated 5 out of 5 stars

I really love it

I really love it! Its so besutiful. The sound is amazing and the light is spectacular! it's a little heavy, which I love! It feels so real in the hand and I couldn't ask for anything better. thank you very much ES-Sabers

November 6, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you Markus for the review.

Rated 5 out of 5 stars

Absolutely amazing service.

Absolutely amazing service I went to the stand at comic con and got a nice discount and the people working there were very helpful I even had a guy that works there help me customize my blade along with my girlfriend and the result was amazing.

October 25, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you Jordan, hope to see you again!

Rated 5 out of 5 stars

A good shop

Although i don't have recieved my product yet i find this shop very interesting as it is one of the only shops in europe that still sells the saber i was looking for for a Long time. Hope i recieve my sword soon.

See'ya

October 21, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you for the review. Will be with you soon!

Rated 5 out of 5 stars

I have used this company several times…

I have used this company several times over the past few months for lightsaber parts and they have never disappointed. From accessories and cores, tools to blades the quality of each shipment has been extraordinary. Shipped quickly and arrived in perfect condition. Can not fault these guys at all.

September 20, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you so much for the review!

Rated 5 out of 5 stars

Quality quick and looks great

Kept up with the email keeping me informed of the progress, arrived in a timely manner, and above all, it's a quality item. I will purchase from them in the future

October 10, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you so much Nate!

Rated 4 out of 5 stars

Brilliant!

This was my first order from ES Sabers and I'm really happy with my purchase. It was pretty delayed as they say in the order confirmation email that orders are normally dispatched at the 2 week point, but at two weeks I received an automated email to say there were delays. I followed up at the 3 week point and was told it'd be dispatched the following week but it wasn't, so I queried it again at 4 weeks. The customer service was always polite and very quick to respond, which was appreciated.

The saber was shipped with a trustworthy shipping company and was well packaged. It came with all the extra bits I had ordered, and a little instruction leaflet.

Personally I found the videos on the ES Sabers website easier to follow than the instruction leaflet, so if you order, make sure you check them out when trying to figure out the different settings for your saber.

The saber is great quality, (even though it's only one of the cheaper ones) - I absolutely love it. The noise / motion sensitivity is really good and I love all the different colour choices. It's also a decent weight when holding it.

I really don't *need* a second saber but I'm so happy with this one I'm already looking at more!

Only rated 4 stars instead of 5 because of the delay with the order - maybe if the order confirmation email / website was updated to say it can take 4 weeks instead of 2 just to set expectations - otherwise it'd definitely be a 5 star service!

August 31, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you so much for the review! We appreciate the feedback. Thank you again. We look forward to your next order :)

Rated 5 out of 5 stars

Quality products

Great small business making quality products at a range of price points

September 24, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Sarah, we appreciate the great review.

Rated 5 out of 5 stars

Great entry level saber for kids

Great entry level saber for kids, with high functionality and importantly great durability at a very reasonable price. No longer worried about kids breaking the sabers, more worried about what they'll break while swinging them around 🤣🤣

September 27, 2024
ES Sabers logo

Reply from ES Sabers

Thank you for the review - these are great lightsabers for the kids. Thanks :)

Rated 5 out of 5 stars

Tenth Saber purchased and all still top notch

This is the tenth saber our family have purchased from ES-Sabers this year. All arrive in excellent full working condition. Packaged well and secure in top condition. We are notified in advance of arrived and day of arrival. Rescheduling prior deliveries were easy but this one arrived on a day we were home.

August 23, 2024
ES Sabers logo

Reply from ES Sabers

Hello Peter! Great to hear, thank you for your orders :)

Rated 5 out of 5 stars

Perfect fit and match

Perfect fit and match, fantastic price and light speed delivery, happy to use yet again!

September 23, 2024
ES Sabers logo

Reply from ES Sabers

Thank you for the great review!

Rated 2 out of 5 stars

Bit of a letdown, very poor communication

I initially reached out to ES Sabers on the 26th of August, sending over a picture of a lightsaber I wanted to commission. At first there was about a week and a half between emails back, with the automated message that came through each time I sent one saying that sending any follow up emails would slow down their “typical fast response times”. I eventually ended up reaching out on their website by around the two week mark of no response, and got a reply on there a day later that just said “we will be in contact”. So I waited after that too. When sending yet another follow up email, I was told I had to wait for the saber artist to get back to the person I was emailing. Today, September 27th, I was finally told that they’re unable to accept as the artist is “unable to complete this in a reasonable time frame”. I’d said near the start that it was intended as a Christmas gift. This means there were four months between me reaching out and when I needed the saber by, and it took over a month - a quarter of that time - for me to only be told that they didn’t have time for that. The work on their website looks good and I do hope this isn’t the experience for most people, but I wouldn’t recommend using these people if you want a project completed within 4 months and active communication.

September 27, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you for the review. Yes we have to review our options and workload. We did not state that we could do this at any point but we would look at it as a possibility. Thank you.

Rated 5 out of 5 stars

One of the best

For me the delivery was 29 day but is was a busy month so I gave 4 🌟 THE LIGHTSABER IS THE BEST IT HAS HUNDREDS OF OPTIONS AND SO MANY COLOURS IT IS SOOOOO WORTH THE WAIT THE PERSON OR PEOPLE HO MADE THIS 10 OUT OF 10 SO GOOD THANKS SO MUCH IT IS WORTH THE MONEY THANKS YOU

August 26, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Sarah for the review. We will always do our best :)

Rated 1 out of 5 stars

No delivery! Scam

No delivery! I have ordered last month, no delivery so far and no tracking order available!
I will report it as scam.

August 20, 2024
ES Sabers logo

Reply from ES Sabers

Thank you for your review - This is not a scam and your order was shipped. We can see your order has been returned to the UK on 11/09/24 - you can email us for more information at: sales@es-sabers.co.uk and we will happily contact the courier to see where your order is. Thank you.

Rated 5 out of 5 stars

Amazing products and service

Slight delay in shipping because of volume of orders. However, well communicated and worth the wait! Our third order from ES Sabers and they never let us down! Sabers are great quality and shipped with care. I'm sure we'll be ordering again near Christmas.

August 23, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Matt for the review. Enjoy your sabers.

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