ES Sabers Reviews 

1,480
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and brilliant craftsmanship, noting that the lightsabers feel sturdy, look completely amazing, and feature truly impressive details. Many enthusiastic buyers also appreciate the swift shipping times and helpful support when ordering custom sabers or unique collectibles. Some reviewers were not happy with unexpected delivery delays, mentioning that orders frequently took weeks to arrive without proper tracking updates. Additionally, many consumers pointed out poor communication and very slow response times from customer service agents when trying to resolve missing parts or damaged items.

What people talk about most

Product

People report positive experiences with product, highlighting top quality and durability. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, highlighting top quality products, amazing craftsmanship,... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While many consumers report swift and seamless... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a high level of disagreement among... See more

Response time

Customers consistently note negative experiences with response time. Reviewers report waiting weeks for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the apprentice lightsaber as I this is my first experience with a lightsaber. The price was cheap and affordable for a beginner. Arrived within 2 days of ordering and all business was done sw... See more

Company replied

Rated 4 out of 5 stars

It is great fun. Really high quality. I’m having so much fun using it. Definitely shopping with ES sabers again!

Rated 4 out of 5 stars

Exactly what I needed and fits perfectly. Little pricey for what you get


Company details

  1. Hobby Store
  2. Electronics Store
  3. Toy Store

Written by the company

We supply combat sabers which are suitable for duelling. We have standard and premium replica hilts, with hilts being designed based on the films, series and games. All sabers have flash on clash, blaster effects, force and lightening effects, sound fonts, blade styles and can change blade colour. You can select from RGB Base lit, Eco Pixel, GHv3 or Proffie Pixel. Recently we have started to make 3D printed hilts and have been taking requests on designs to be made. We also offer a customisation service so you can have your hilt weathered, acid etched, battle scarred or have other customisation done to make your hilt look unique. See some of our custom designs on the website, we have made many cross over designs and etched these designs. You can also customise your saber by purchasing hilt parts, so whether you are buying a brand new hilt or adding to your existing one, you can make it look unique by altering the parts. We have a fast production time of around 2 weeks with delivery taking 2-3 days for UK orders. We can ship internationally which takes 5-7 days. We offer a fast and friendly service, free warranty on all sabers for 1 year and only use high quality parts. Take a look at our website and reviews, see for yourself!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

All reviews

(1,480)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Sophie was a delight to work with through emails!

I've placed several orders and have loved all of their products! This last order was an array of parts and one of them ended up being the wrong color. Sophie was wonderful, communicating through email promptly and kindly. She processed a replacement part that has shipped almost immediately! It's a few days away from arriving and I'm already so impressed with the speed of their handling! I will be buying from them again... in fact, I already have!

August 16, 2024
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Reply from ES Sabers

Thank you Daniel for the review. Great to see another order from you :)

Rated 3 out of 5 stars

The sabres themselves are great, but....

The sabres themselves are great. But as of today, I have been waiting for my son's new sabre for nearly 1 month. That is too long.

August 22, 2024
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Reply from ES Sabers

Hello there - thank you for the review. Unfortunately, sometimes it takes longer than expected due to high orders but we always do our best. We do apologise and hope that you enjoy the saber.

Rated 4 out of 5 stars

The saber self does had good lighting…

The saber self does had good lighting perfect sounds but when you do tricks with it and let it fall the plastic hilt does break a little bit so be careful :)

August 15, 2024
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Reply from ES Sabers

Thank you for your review, maybe you need to check how the screws are in the blade as this should not happen. Thank you.

Rated 5 out of 5 stars

Great service and support for Saber newbie

With my son a huge Star Wars fan (originals, of course) and his 6th birthday coming up, he’d requested a lightsaber. Knowing nothing about the world of RGB, XenoPixel etc. I got in contact with ES Sabers to try to make sense of it all. The fact you can pick up the phone to them makes a massive difference (compared to their main competitor) and Sophie was extremely helpful in explaining the technology and various pros and cons. In the end I bought three Sabers from them (for my son, my 8-year-old daughter and myself) and can’t wait till they arrive! Thanks ES Sabers for all your help and particularly to Sophie :)

September 18, 2024
Unprompted review
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Reply from ES Sabers

Thank you for the review Conrad!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, the silver one I ordered for my grandson was out of stock and I hadn't realised, so the kind person posted a gold one for me so he would have it for his birthday. He was so pleased and loves this sabre.

September 4, 2024
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Reply from ES Sabers

Thank you Samantha!

Rated 3 out of 5 stars

Great product - iffy service

The Saber itself is gorgeous. Looks sturdy, really well made and the sound and light effects are awesome. Really happy with the product.

Unfortunately, not so happy with ES Sabers' service. It took a whole month from ordering my saber to it being shipped. For the first two weeks I received a couple of fairly unhelpful automated emails that suggested they were dealing with a rush of orders but offered no updated delivery date. Then after the third week I had to contact them myself for an actual update, which then took them three days to reply to.

Also, the website said the saber would be delivered with spacers to align the different parts of the hilt but these never arrived, which doesn't ruin the product by any means but it's a bit disappointing.

Like I say, love the saber but with this buying experience I dunno if I'd go back to ES again when I start thinking about more parts for customisation.

September 12, 2024
Unprompted review
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Reply from ES Sabers

Hi Chris - we are happy for you to have some spacers, they are usually in the packets with the screws? Glad you like the saber. Please email if you want the spacers. Thank you.

Rated 5 out of 5 stars

Excellent well made product

Excellent well made product, delivery time quick from dispatch will buy from again

September 11, 2024
Unprompted review
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Reply from ES Sabers

Thank you so much for the review!

Rated 5 out of 5 stars

(My honest review)Great Saber oh my…

(My honest review)Great Saber oh my goodness yes ES Sabers did amazing thank you so much. I didn’t even know this but it came with motion controls that’s amazing Thank you so much again ES sabers

August 13, 2024
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Reply from ES Sabers

Thank you Louis for the review!

Rated 5 out of 5 stars

Dream saber coming to life.

They were very informative of the products that they make. Gave me all the information about what to apply to make my lightsaber unique. Happy every time with them and will continue to use them when I feel like making a new addition to my saber.

September 9, 2024
Unprompted review
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Reply from ES Sabers

Thanks Joshua! Look forward to hearing what you would like to add next.

Rated 5 out of 5 stars

CTdS

After long wait 9/10

August 6, 2024
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Reply from ES Sabers

Thank you for the review. We ship them out as soon as we can.

Rated 5 out of 5 stars

From ordering to receiving the saber I…

From ordering to receiving the saber I couldn't be more excited. And although it took a bit longer than expected it still arrived in good time. Exceptional quality and exactly what I was looking for.

August 6, 2024
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Reply from ES Sabers

Thank you Mark! Enjoy the saber.

Rated 5 out of 5 stars

Order was straight forward

Order was straight forward, a query answered instantly and delivery was quick.
The saber is for a 5yr old grandson, seems very robust and has plenty of light and sound options. We haven't given him it yet but I know he will be thrilled...not sure about the parents...😂

August 3, 2024
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Reply from ES Sabers

Thank you Ian for the great review, hope he likes it!

Rated 4 out of 5 stars

Almost perfect

Saber is excellent quality and very bright I love it and it's my first, probably of many.

My model came disassembled and apparently there was supposed to be an instructions QR code for assembly but the QR code I had led me to the trust pilot review page so if you do a custom parts saber just be aware as some assembly required, it's not overly complicated but with the amount of screws in the packet was slightly confusing at first (I am sure their prebuilt selection come pre assembled I just chose individual parts)

Only a few things I'd feedback on:

For whatever reason my saber didn't come with any metal spacer rings so I had to order those separately after the saber arrived, not a massive deal as only £3 but just something that would be a "nice to have" when spending this much :P

I think the box the saber came in needs some love as it was basically just a long cardboard box with the saber parts boxes and blade loose in it with some brown paper "stuffing". Again, not a massive deal as my saber blade and parts are in fine condition ( though inside the larger cardboard delivery box the "custom saber" box containing the parts was dented I am not bothered by this as I didn't buy a lightsaber to put it back in its box) just more of a feedback thing. And I maybe expected more than I should by having seen YouTube videos of fancy unboxing haha

The last thing is probably just a patience thing but I wouldn't have minded slightly more communication during the manufacturing process as I think if I'd not contacted to check on it then all I'd have had is my order confirmation and then 4 weeks later the shipping confirmation. Again not a massive deal as I know it's a busy period but the wait feels so long without any news (not helped by this being my first)

August 29, 2024
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Reply from ES Sabers

Thank you Will for the feedback - we are going to add a check box for customers who would like their build-a-saber pre built or make it themselves. This is a new option we have added to the website so feedback is definitely welcomed. We have a wide variety of cases, stands and mounts on the website to go with storing your lightsaber. Thank you for the review.

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