ES Sabers Reviews 

1,480
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and brilliant craftsmanship, noting that the lightsabers feel sturdy, look completely amazing, and feature truly impressive details. Many enthusiastic buyers also appreciate the swift shipping times and helpful support when ordering custom sabers or unique collectibles. Some reviewers were not happy with unexpected delivery delays, mentioning that orders frequently took weeks to arrive without proper tracking updates. Additionally, many consumers pointed out poor communication and very slow response times from customer service agents when trying to resolve missing parts or damaged items.

What people talk about most

Product

People report positive experiences with product, highlighting top quality and durability. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, highlighting top quality products, amazing craftsmanship,... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While many consumers report swift and seamless... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a high level of disagreement among... See more

Response time

Customers consistently note negative experiences with response time. Reviewers report waiting weeks for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought the apprentice lightsaber as I this is my first experience with a lightsaber. The price was cheap and affordable for a beginner. Arrived within 2 days of ordering and all business was done sw... See more

Company replied

Rated 4 out of 5 stars

It is great fun. Really high quality. I’m having so much fun using it. Definitely shopping with ES sabers again!

Rated 4 out of 5 stars

Exactly what I needed and fits perfectly. Little pricey for what you get


Company details

  1. Hobby Store
  2. Electronics Store
  3. Toy Store

Written by the company

We supply combat sabers which are suitable for duelling. We have standard and premium replica hilts, with hilts being designed based on the films, series and games. All sabers have flash on clash, blaster effects, force and lightening effects, sound fonts, blade styles and can change blade colour. You can select from RGB Base lit, Eco Pixel, GHv3 or Proffie Pixel. Recently we have started to make 3D printed hilts and have been taking requests on designs to be made. We also offer a customisation service so you can have your hilt weathered, acid etched, battle scarred or have other customisation done to make your hilt look unique. See some of our custom designs on the website, we have made many cross over designs and etched these designs. You can also customise your saber by purchasing hilt parts, so whether you are buying a brand new hilt or adding to your existing one, you can make it look unique by altering the parts. We have a fast production time of around 2 weeks with delivery taking 2-3 days for UK orders. We can ship internationally which takes 5-7 days. We offer a fast and friendly service, free warranty on all sabers for 1 year and only use high quality parts. Take a look at our website and reviews, see for yourself!


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,480)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I haven't gotten my item and it's been…

I haven't gotten my item and it's been over 2 months no update no nothing. So where is my item

July 28, 2024
ES Sabers logo

Reply from ES Sabers

Hi Brian,

Thanks for taking the time to leave a review.
You have selected a completed (finished) 3D printed blaster, which are all made to order.

We mention in the descriptions that they are printed, assembled and then painted which can take around 4 weeks for fully finished products.

As your order was placed at the end of July we are at the 4 week mark now (not 2 months as you have stated) and I can confirm it is now finished and being dispatched tomorrow.

We also have sent multiple updates by email which go out for any items that take longer than 2 weeks - please check your email for these.

I do apologise if any updates have been missed or if you were unaware of the lead times.

Kind Regards

James
ES Sabers

Rated 5 out of 5 stars

ES Sabers were brilliant!!

The team at ES sabers were great and honest about fulfilling my order.
It was slightly late, but I didn't mind as they seemed flat out with orders.
Got a few freebies which I appreciate greatly.
Product quality, look, feel and use is magnificent, highly recommend to buy your saber here
Thank you Team ES Sabers

July 15, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Richard for the review!

Rated 5 out of 5 stars

Dream saber made real

Both starkiller saber and mandalorian blaster were brilliantly put together. The quality of both cant be understated and the team on all fronts were great. Communication was done well and this marks my third purchase from them. Defenetly recommend.

August 21, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Andrew, love the review.

Rated 5 out of 5 stars

So helpful, great communication & fab sabers!

Sophie at ES Sabers could not do enough to help me get some sabers in time for my twin sons' birthday - her communication was prompt and helpful (I asked lots of questions, thank you for your patience Sophie!!) and I have 2 very happy 12 year old boys duelling with their unbelievably cool, fabulous sabers. Big thank you and highly recommend on all levels. Thank you ES Sabers!!

August 22, 2024
Unprompted review
ES Sabers logo

Reply from ES Sabers

Thank you Nicola for the lovely review!

Rated 4 out of 5 stars

Takes a while to arrive, but worth the wait

Saber arrived packaged well along with other items I ordered. Had to wait quite a while for it to arrive (ordered back near the beginning of July and arrived towards back end of August so approx 6 weeks). Took saber out and placed blade into hilt and switched on and was impressed with the sounds and vibrant colours that the blade produces (I went for the neo pixel blade as I already have a basic RGB saber). Looks awesome and fully completes my cosplay for September. Overall very happy with the purchase. Will definitely recommend.

August 22, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Michael, we do apologise for the delay but glad you are pleased.

Rated 1 out of 5 stars

Wrong battery and when I tried to send…

Wrong battery and when I tried to send them back trey said they didn't recognise the order, also I ordered two and paid for two and only received one (which was wrong size) no further answers ir communication from them. Avoid at all cost in my opinion

July 18, 2024
ES Sabers logo

Reply from ES Sabers

Hi Mark, I do apologise that you have had an issue with your order.

I have been unable to find any communication from you in our emails or website chat about your order so it may be that you have been in touch with the wrong comapny about your order which would explain why they said your order was not recognised.

I have emailed you, could you please get back to us at sales@es-sabers.co.uk so we can help with your order.

Kind Regards

James
ES Sabers

Rated 1 out of 5 stars

Not had it yet.waited nearly a month

Not had it yet.waited nearly a month

July 18, 2024
ES Sabers logo

Reply from ES Sabers

Hello Stephanie, we have emailed about the delays, your order is nearly completed and will be dispatched within the next 2-3 days with next day delivery. Thank you for your patience.

Rated 3 out of 5 stars

The case didn't have any straps or foam…

The case didn't have any straps or foam to protect the lightsaber, I added my own and it's great now. Wish it would of had it in there when I bought it. The product is great though

July 12, 2024
ES Sabers logo

Reply from ES Sabers

Hello Jennifer, no these do not have them inside, they are free to pack so you can adapt it to how you would like to best protect your sabers and blades depending on how many you have. The hard saber case has sections for 3 lightsabers and blades. Thank you for your review.

Rated 5 out of 5 stars

Great service

Great service, so good at staying in contact and sending updates on the production process.

July 2, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Sarah for the great review.

Rated 5 out of 5 stars

Good product

Good product, well packaged and arrived fast. Will certainly buy from again.

July 8, 2024
ES Sabers logo

Reply from ES Sabers

Thank you Andrew, appreciate the 5 stars!

Rated 2 out of 5 stars

Product reflects the description.

I got a simple baselit version. Any Star Wars fan needs a lightsaber and this is one of the places to get one. Mind you it's still assembled and shipped from China. You get what you pay for in other words.

July 1, 2024
ES Sabers logo

Reply from ES Sabers

Thank you for your review.

Rated 2 out of 5 stars

A bit deceived

The order was good and all was doing great, but then it took a huge amount of time to get my order, I even had to pay a tax at the border, and I ordered my saber with a hilt lace but they did not put it on idk why ? Also the colors of the blades are not very saturated and there is not much choice if I want to customize it so, basically,I ordered a neopixel but my RGB saber has more colors.

February 1, 2024
ES Sabers logo

Reply from ES Sabers

Hi Ethan, thanks for taking the time to leave a review and I do apologise if it took a little longer than expected.

We do have a hilt wrapping option available on the website which can be selected and purchased - this is seperate to purcahsing a wrap as many of our customers like to attach it themselves.

You ave pixel cores and blades with both of your sabers so these should be bright and you are able to select any colour you want with more variations than an RGB. If you require help with changing the colours then please do let us know.

Kind Regards

James
ES Sabers

Rated 3 out of 5 stars

The company did very well on keeping me…

The company did very well on keeping me informed of the production and preparation of my items. The one thing I dislike is the lengthy time of shipment. For example it estimated to be delivered today but is still being held at Hazelwood, MO. I'm not sure why that is but other than that it was good.

July 4, 2024
ES Sabers logo

Reply from ES Sabers

Hello Brett, that is more the courier not us. I will email you. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look