Love eSalon mostly since it's custom. And the pricing is great. I highly recommend. I have fairly dark hair, and with a personal hair colorist I am able to transition lighter with the help and advice... See more
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I love eSalon!!! Their products are AMAZING! Anytime I need assistance I can reach out and get help with anything! It’s quite amazing! The color bottle arrived spilled on my latest shipment and the sh... See more
Great color - but too expensive. The other issue is that no matter what I do or ask for the color bases are too warm even though there are green and blue correctors added by your mixologist. L'oreal... See more
Company replied
Excellent Exceptional Beautiful I feel beautiful again Colour is natural So many compliments Ladies wondering how/where/who how did you get that colour My hairdresser was amazed She tried cop... See more
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Company details
Written by the company
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colorists at our Los Angeles Headquarters, our award-winning custom hair color takes into account your unique needs to create your color, your way. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our quiz, our licensed colorists get to know you and your color goals before crafting a completely customized hair dye, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your shade (our patented customization technology can adjust your hair color down to a ¼ of a shade) or want to learn how to get the best gray hair coverage, our professional colorists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colors and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia. In addition to our custom Color Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative color care (like toning treatments and at-home highlighting kits). Connect with a colorist today and start crafting your unique shade.
Contact info
Jefferson Boulevard 10361, 90232, Culver City, United States
- esalon.ca
4.6
Excellent
395 reviews
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Reply from eSalon
Hello Angeline,
Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! (:
Canadian
The product is great, unfortunately I'm in Canada and the exchange rate kills the price.
March 8, 2024
Reply from eSalon
Lisa - Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
Reply from eSalon
Lorraine - Thanks so much for your feedback!
We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
The colour is great
The colour is great, I wish it would take better to the grey on my temples.
I also wish it was less expensive to get it...$42 stills seems a bit high .
February 26, 2024
Reply from eSalon
Emita - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home, and are happy to help make adjustments to your color to get it just right. Please feel free to reach out to help@esalon.com if you need any assistance in the future.
Learn to dye your hair professionally and love it
Hi love the idea that I get instructions especially for my hair. Getting your hair done in a box by other companies the instructions are written in teeny tiny little writing that you cannot read and it's meant for everybody else while yours you Salon gives it to me especially for me and that is why I love it oh I love you guys I also love that you chose without my color was chosen by a professional and it's done especially for my hair thank you I love that my hair color was chosen my professionals when you exactly what I wanted thank you again
February 20, 2024
Reply from eSalon
France - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
It's a good product
It's a good product. It's costly, but to me it is worth it. I altered the color just a little after the first one to exactly what I wanted, and I can't do that with commercial products. I had found only one commercial product that had the color I wanted and it was not good to my hair and did not last long enough.
February 14, 2024
Unprompted review
Reply from eSalon
Nancy - Thank you for your feedback!
Nothing makes us happier than hearing our clients are pleased with their experience, and our colorists love creating the perfect shade for our clients. Please feel free to reach out to help@esalon.com if you need any assistance in the future. Happy Coloring!
Great customer service!!
Hair color was wrong the 1st time. Company graciously sent me another adjusted color. This was great. And their shampoo and conditioner is great. I will re-order.
November 26, 2023
Reply from eSalon
Eva - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you!
Buyer Beware
Placed order tried to cancel they are choosing not to respond. Scam avoid at all cost.
February 7, 2024
Unprompted review
Reply from eSalon
Hello,
Thank you so much for sharing your feedback.
We are sorry about this poor experience with our customer service. This is absolutely not typical of our company, and we take your feedback seriously.
Please contact help@esalon.com for further assistance. We are always happy to help in any way we can. (:
Reply from eSalon
Hello Diane,
Thanks so much for your feedback!
We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! (:
Terrific services just a little costly
January 29, 2024
Reply from eSalon
Virginia - Thanks so much for your feedback!
We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring!
Great work
Great work
No need to go to salon for hair color..
Esalon will give you a solution for hair problems.
January 3, 2024
Reply from eSalon
Hello Jasdeep,
Thanks so much for your feedback!
We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! (:
Great product and service
December 25, 2023
Reply from eSalon
LM - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Reply from eSalon
Christina - Thanks so much for your feedback!
We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
It fades too fast and lacks that punch…
It fades too fast and lacks that punch of copper
November 22, 2023
Reply from eSalon
Tammy - Thank you for your feedback.
We are so incredibly sorry to hear that your experience was not all it should have been and that your color did not turn out as you had hoped.
Please contact help@esalon.com for further assistance. We are always happy to help in any way we can.
Colour subscription…
The timing of pre-delivery notification along with the opportunity to make adjustments was perfect.
November 21, 2023
Reply from eSalon
Beverley - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon!
Love my color thank you so much
November 10, 2023
Reply from eSalon
Lorna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring!
Excellent product
Excellent product.
Easy to use
Hair feels healthy
Colour is beautiful
Not too expensive
November 14, 2023
Reply from eSalon
C - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon!
Best service
Easy. Hair color was perfect. I use no ammonia and it is really great. Covers my grays and my hair is definitely healthier than before. I love I can do it in 30 min instead of going to the salon and spending 2 hours 🫣.
November 2, 2023
Reply from eSalon
Dawn - Thanks so much for your feedback!
We are so very happy to hear that you love your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring!
Reply from eSalon
Thank you so much for sharing your joy with us, Darlene! I'm thrilled to hear you love your hair color was a perfect match - PLUS saved you some money. Happy Coloring!
Great service
Great service! The colour came out just how I hoped it would. Selecting my colour was easy and the package and instructions are perfect.
My first colouring did fade quite quickly, so hoping this second stays longer.
October 25, 2023
Reply from eSalon
Tara - Thank you for your feedback!
Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are happy to help make adjustments to your color to get it just right. Please feel free to reach out to help@esalon.com if you need any assistance in the future. Happy Coloring!
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