Escooter Clinic 

Parts works fine , delivery was smooth

Anas did a great job. Brought my scooter in as back wheel was rubbing. He fixed it in 20 mins

fast delivery, charger works straight away

Copying an identical company 'Iscooter global'. Website and designs are identical.
Would Give 0 stars if I could. Dodgy company!
I bought a mobility scooter for my mum as she was in hospital having a kidney removed. The scooter was to help with her mobility afterwards.
We live in Northern Ireland. The scooter took 4 weeks to arrive. All was fine untill 5 months after delivery. Still under Guarantee btw. This company told us we would have to pay return delivery costs, just to inspect it, to see if covered. So I took it to a local repair shop, who confirmed the battery was infact faulty, very old and second hand. Apparently these cannot even be bought as they are so old. Old connections to match. Faulty fraid wires. No safety fuses, no saftey stickers confirming safely tested etc. A complete death trap. I sent the report in to them, as requested, and they completely ignore everything they have been told regarding safety and old parts etc. Telling me again i have to pay to send it back. No recognition of error or apology. All the scooter needed was new batteries and rewired. If the company would have offered to meet me half way. It could of been dealt with quickly and peacefully. Unfortunately not. At this point I was so upset that my mum's safety has been endangered with faulty electrics I asked for a refund and the Item to be collected. I was of course refused and fobbed off. I quoted my Consumer rights and which bits they have breached and I was fobbed off yet again. So now I have made a claim to the courts. This will end up costing this horendous company much more than i paid. Absolutely awful experience. My mum was left house bound and I had to buy another scooter for her locally. I am beyond shocked and upset by this. My mum was stressed out dealing with this upset and now I am stressed out. I cannot believe there are still unscrupulous Companies trying to rip off vulnerable people with disabilities. Only now I am making it a personal mission to expose these cowboys.

euc charger working fine, no heat.

charger came and works, no complaints

picked up order from shop, quick handover

Received a scooter that had clearly been used as its wheels were dirty and there was a footprint on the footstand. I complained to escooterclinic to which they replied it was due to a predelivery inspection and they "forgot" to clean it after. I said I wanted to return it for a refund as i didn't believe them. Had to pay return postage and suffer a 10% restocking charge ! A full 12 days AFTER they received the scooter back even though they signed for with no complaint of damage to the box or the contents 12 days before they rang me to say that the item I returned had a bent front axel ( I had not used or even put the scooter together when i saw it was dirty and used ) They sent me a picture ( after a few reminders ) of a bent front axel of a scooter with a clean tyre ( ie not the one I returned because that onehad dirty tyres ) I challenged them on this point which they denied and then sent me a picture of the front wheel of a scooter whith a dirty tyre ( the one I probaly returned) but you could not see the axel this time.
They to date have refused to refund me so I am taking it up with my bank. This company has lied to me on several occasions and the pictures they sent to me clearly prove this fact even though they continue to deny everything. There are plenty of other scooter sellers out there so I advise you to use another company as this one can't be trusted . Good luck .

I placed my order 6 weeks ago and have not received my item. After contacting them about my purchase they informed me that my item was in stock and had been shipped. My item was actually in China not the U.K. The website said my item was in stock and ready to ship. This is very misleading as the website offers 2 day delivery times. Communication has been good though. Final update my item finally arrived and is in good working order.

Scooter did not arrive and they refused to give me a tracking number don’t buy from here

Been waiting still, I think this company is very underhanded so sad so many bad reviews is still going no longer trust this but this is serious if you really want to do business start with making happy the costumers no telling lies… and is so scam you pay for delivery just to tell you 47days lead time this is craaazy, I hope I get my scooter soon ( Yendy)

Friendly,helpful , quick, realiable and good prices. Im a happy customer!

Don’t trust this company , They told me they had a certain bike for sale once I paid they then say they don’t have the goods they have still not paid over £1000 to me they owe me. On many occasions they have said they will pay it back but do not, the has been going on for months , their customer service is dishonest and they are extremely deceitful
Do not use these people you may be disappointed
THE REPLY FROM SCOOTER IS THAT ITS THE CARD ISSUERS PROBLEM AS ITS THEM WHO ARE CAUSING THE ISSUE, ABSOLUTELY RUBBISH E-scooter have been sending me the same reply for nearly 3 months , Basically they have taken the money for goods they didn’t have and are not paying the money back, I have the proof, do NOT trust them,
Phil

Nice guy nice stuff