I took my machine Fox in for a puncture. I noticed the brakes were weak. They needed bleeding ? The fluid in the cables etc. but over all an excellent job well done. Oh yeah apologies, but apart from... See more
Company replied
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I took my machine Fox in for a puncture. I noticed the brakes were weak. They needed bleeding ? The fluid in the cables etc. but over all an excellent job well done. Oh yeah apologies, but apart from... See more
Company replied
Un experienced staff! It is better to buy online than to buy from this place. If you need a piece of equipment after buying, they cannot provide good service because they have very poor work experienc... See more
Company replied
I recently picked up my e-bike (lovely little ride, very pleased) and wanted to give a shout out to the wonderful staff at the Escooter shop, they were extremely helpful, friendly and genuinely sharin... See more
Company replied
A month and a half ago, I ordered a bicycle from this store and paid a £44 deposit. Two weeks later, I was informed that the bicycle was not in stock. For more than a month, I have been trying to get... See more
Company replied
Escooter Clinic! ⚡ Discover our expert workshop 🛠️ and showroom, offering a wide range of electric scooters and e-bikes. From repairs to upgrades, accessories, and parts, we've got you covered! Visit us today and elevate your ride! 🛴⚡
346, N1 1DU, London, United Kingdom
Anas and Has were very helpful when i needed to fix my brakes. The process was quick and painless and the guys were very kind and informative!
Customer service was helpful, credit to Esraa. Delivery dates shown on the website could be managed slightly better but other than that no problems.
Brilliant shop bought a bike from there service from yaseen was amazing
They are giving pathetic services to the customer. Once you order they going to charge you 10% refund from your original payment. Even they haven’t shipped your order. Not recommended at all.

Reply from Escooter Clinic
My first visit to this establishment after discussing on email my scooter repair requirements.
I had a slow puncture in one of my tires and the guys were more than accommodating and repaired my scooter within 30 minutes while I waited outside with one of their amazing coffees , the service I received was second to none, I will definitely do future business with these guys , highly recommended
Take my word for it if your after a electric scooter, bike or anything this is the company to use customer service is amazing they do everything to help you. They gave me a amazing free upgrade on a item was no longer available which was out of there control why it wasn't available. My son got a miles better present for his birthday. Check all reviews about this company and you will see what I mean. A big thank you to Escooter clinic
Took my Escooter for a service. Very welcoming staff and helpful. Staff member Ash even made a cup of Latte for me.
I received exceptional customer service when going to collect my scooter I was greeted with respect and manners and was even offered a hot drink upon arrival with 100%. Give the shop and the staff 10 out of 10 ratings and will definitely recommend to my friends and family, and will we be going back to the store shortly?⭐️⭐️⭐️⭐️⭐️

Reply from Escooter Clinic
I found this site easy to use and found what I was looking for it was a great service and would recommend it

Reply from Escooter Clinic
I have ordered electric folding bike from their website and the have option to collect from store. Bike arrived quick and they build it free for me and ready to ride. That's was good

Reply from Escooter Clinic
I am very pleased with Escooter Clinic, thank you very much for all the help, keep up the good work!

Reply from Escooter Clinic
Cracking service and top notch delivery with great communication.
Thank you.

Reply from Escooter Clinic
Today i had the best service from jamal he helped me with both of my scooters very quick and helpfull i highly recomend.

Reply from Escooter Clinic
Useful for people that know how to E-Scooter

Reply from Escooter Clinic
Yaseen helped me go over options to repair my scooter and made me a great coffee while I waited for their diagnostics. Brilliant service and friendly atmosphere. Would definitely come again

Reply from Escooter Clinic
Amazing service, quick turn around and resonable prices for the quality of the work!

Reply from Escooter Clinic
Very unprofessional
I asked for repair and change my rear tyre to solid. They gave me a quote of £140. I approved and when work was done they sent me a bill of £170 and asked why, they said thats a lot of work to change tyre so tyre price was changed to £70 instead of £50. When I went to collect my scooter they had put normal tyre instead of solid absolutely ridiculous.

Reply from Escooter Clinic
“Absolutely stellar experience at E-Scooter Clinic—if your goal is to feel belittled and ignored! I went in for what I thought would be straightforward help, but the staff managed to turn it into an Olympic event of rudeness. The level of unhelpfulness was truly unmatched—I’m talking world-class here.
Got questions? They’ll respond with eye rolls. Need assistance? You’ll get shrugged off faster than a bad joke. It’s like they’ve perfected the art of making customers feel unwelcome. Bonus points for the snarky tone when I tried to clarify something—they really go above and beyond to ensure you regret stepping through their doors.
If you’re looking for customer service that makes DMV workers look like saints, this is your place. Otherwise, do yourself a favor and go literally anywhere else. Two stars—one for having a roof, and one because the scooters exist, I guess.”

Reply from Escooter Clinic
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