Escooter Clinic 

I paid extra money for the 24 hours tracking I didnt receive the item till days later.

The most frustrating company I have ever had to deal with!!
I ordered a tyre for my pure scooter, they sent out the wrong size and to this day (2 months later) and after numerous phone calls im still waiting for an exchange.
I get told different things every time I call and also informed I will need to pay the shopping costs!!
It’s not happening and I will take this further!

I have to say, I had a fantastic experience with this team! They were quick, transparent, reliable, and professional.

They truly made my son’s day when he received his e-scooter back, completely fixed and looking as good as new. Hats off to the team!

Remember: “Teamwork makes the dream work.” Wishing you all continued success with your exceptional customer service!

From a happy customer 😎

I’ve had the best service today from ash and Jamal they helped me lodes I highly recommend this shop

Honestly the best guys!! Super helpful... fixed both of my wolf king gt scooters today, went above and beyond and due to the drive I have to get home have stayed late to get everything done! Couldn't recommend them enough and will definitely be back soon!!!

I was happy with my purchase, only problem I have is the delivery charge I had to pay £30 all in for delivery which I thought was expensive

They sent me another type of a tyre it wasn't the same that I wanted and really low quality

Avoid at all costs, made up repairs that didn’t need to be done, charged 5 pound storage per day when they didnt even phone to tell me scooter ready, bodge repair left things unclipped and not secure, had to return twice to the shop after collection to fix issues, absolute rip off.. never will use again, avoid at all costs. they do the same to others on previous reviews

bodge repair, worst service, they make up unnecessary repairs and do the same to others as Ive read in other recent reviews. avoid at all cost. absolutely terrible

The battery arrived on time and as described.
Quite a few years ago, I stupidly bought a scooter, thinking they would be legalised. They haven't and I didn't use it. The battery went flat and died. Stupidly I decided to throw good money after bad and decided to replace the battery. A good engineer mate of mine who lives 200 miles away agreed to help. I ordered the wrong battery (roughly £200). It arrived and we realised it was the wrong size. I telephoned Escooter and told them of my mistake. By the time I recovered the battery and returned it, within 3 weeks of purchasing it they informed me they have a 2 week returns window, which I hadn't previously realised. The battery was in perfect condition in its original perfect packaging and was obviously still in stock. I asked them to be flexible and give me a refund. They absolutely refused and offered me a credit note with an offer of a 10% discount on the correct battery, about £100 more expensive. The credit note was obviously absolutely useless to me as they are a relatively niche retailer, and stock nothing I need. Consequently I was forced to throw even more good money after the double amounts of bad money I have already wasted on the damned scooter sitting in my shed, unused. I would never do business with them again, but then again I'm unlikely to ever do business with any scooter related retailer I suppose.

Prompt delivery for my order for a set of disk pads that fitted my wife’s E-bike,
Good company, would recommend.

8 quid to post an item weighing 50 gm ?????? Really ?? V

Very good service my son is very happy with it

I ordered some NUTT brake levers for my electric scooter cost me £125 and I received two odd brake levers one that I had to strip the wires down and sold it on a different connector to fit my scooter when I asked the Clinic if they could replace it as they sent me the wrong ones nobody got back to me and nobody helped me and I wasn’t given any help at all so I think it’s an absolute disgrace Paying £125 and getting two brake levers that don’t even match

No bolts come with my mudguard also no connectors,

Customer service is absolutely shocking. Sent 2 emails with no reply and 3 voice messages and not a single reply.

fast delivery - very good charger

fast shipping, great product, zero hassle.
100% recommend and would definitely buy from here again!

Excellent service and advice. Quick delivery