eShores Reviews 791

Nick at eshores has now planned four holidays for us, all of which have been outstanding! We have done comprehensive tours of Egypt, Madagascar, Borneo and one lazier holiday to Kerala and Goa in India. Every holiday has been meticulously organised and perfectly implemented. I think we have had great value for money too. Hotels are tailored to what we like, adjustments made to itineraries until we are happy. I cannot fault this company. If you want to do a private tour to somewhere a bit different, see what they can offer.

Unfortunately e-shores sell a great holiday in theory but their follow up support and customer care is sadly lacking when problems arise. We booked a three centre trip to Italy which included train and taxi transfers as we do not travel well on coaches. These arrangements were altered after we had paid the balance, resulting in no train transfers at all and having the extra expense of taxi fares to coach pick up points, which we accepted. We then encountered an issue in Naples due to lack of advance communication and precise information, incurring further expense and stress for us at the time, however fully expecting to be reimbursed at least in part by e-shores as a matter of good customer relations. On our return home however our communication with e-shores was extremely negative, with demands for evidence from us to back up our request for reimbursement (not a huge amount for them in relation to the cost of the holiday) and point blank refusal of any refund, as if the issues we encountered were entirely our own fault. We feel that our issue could have been dealt with quite simply on our return home, resulting in satisfied customers who would book again, but having been left disappointed and frustrated felt the need for this negative review as a warning to other travellers.

Chris our travel expert certainly knows his job. Second time he has planned and booked a holiday for us ....both times everything has run so smoothly and the accommodation he has recommended has been amazing. E.shores definitely offer top quality service, by professional staff, at unbeatable prices
Albania was amazing and the route chosen by Chris at eshores made sure we saw a varied and enjoyable route around the country. First two nights in Tirana, the capital...then 2 nights BERAT in the mountains , one of the most beautiful places I have ever visited. Followed by two nights in Gjirokaster, very pretty and so different. We then went to Saranda on Albanian riviera...great base to explore the coast. He recommended we added 4 days in Corfu at the end of our holiday...40 minutes by fast ferry and the perfect way to round off our holiday in the amazing hotel mythos palace resort, where the all inclusive buffets are the best I have ever experienced. Hotel amazing, staff so friendly and eager to help and always a smile.
Thank you e.shores for another perfect holiday, with no hassle and peace of mind knowing everything will go to plan.
Looking forward to planning my next holiday with Chris and eShores.

Our third holiday booked via eShores and yet again delighted with our trip. Accommodation excellent, transfers seamless. Our go to travel agent. Thank you.

Fantastic holiday in Bangkok,koh Phangan and Koh Samui👍🏼 Andy arranged the whole trip and couldn’t fault any of it. Thank you we will definitely e in touch for our next trip away.

Andy, once again excelled himself, he arranged our 2 week trip to Thailand, everything was seamless from start to finish and it made it a truly awesome trip, we will be back to discuss our 2026 holiday with him soon!!

Our 2 centre holiday to Rome and Sorrento was perfect. Nick from eshores organised it all very professionally. From the air and rail tickets to the hotels and transfers everything ran smoothly. I will definitely use eshores next time we want a wonderful holiday organising. Thank you Nick!

Once again another fabulous trip organised by Michelle at Eshores.
We went to South Africa for a Safari and the accommodation, game drives and food was absolutely amazing.
We then flew to Mauritius from S.A for a relaxing beach holiday which was definitely needed after the Safari with early morning and evening game drives every day.
However, we did have a minor problem with the hotel whilst in Mauritius and I informed Michelle who was quickly on the ball helping to sort it out. (The problem was in no way the fault of Eshores) The problem was resolved and we thoroughly enjoyed our holiday.

Andy from eshores arranged an itinerary for us around Malaysia and Singapore. Everything was very well organised from getting all the paperwork to enjoying the holiday. Very flexible too with some last minute changes for one of the hotels booked and some refund getting handled very promptly. Would definitely use them again in future.

Just back from our 3rd trip organised by Andy and the Eshore team. Had an amazing time in South Africa, Cape Town, Victoria Falls, Private Game resort and then Dubai, everything well organised as always. The hotels were fabulous, all transfers and flights no hassle, would highly recommend this company. Look forward to booking next years holiday. Massive thanks to Andy for all your recommendations and advice

Just back from our 2nd 3 centre holiday organised by Dave and the Eshores team. All the transfers were easy and the accommodation was really central in each location and fulfilled our criteria. We definitely will be booking with eshore again as they go above and beyond to help with information and planning whilst keeping the trip in budget.

This is the first time i have used them and won't be last, this was for a multi destination to Kula Lumpur Bali and Singapore.
Laura was who helped me put together flight hotel all the transfers. she advise where it would be best for us to to stay as my concern was we over 60's and my partner who has health issues( nothing serious but was concern). she helped from beginning until later when we had change of mind on the hotel we picked. For her no issue, gave me 3different choice with different prices which she changed it just less than 4 weeks before we flew out. Thank you very much Laura for all your help until next time 😊

First time using this company and it definatly won't be the last! We had a fabulous holiday to Zanzibar And Dubai with the help of Hannah. Everything included that I asked for flights, hotels, transfers. We had no problems at all. We cant wait to book our next!

We used eShores for the first time for a two destination trip to Northern Spain. They created the package we wanted, including transport to and from the airport as well as an internal transfer. We were delighted with the service - from initial communication to follow up calls. Everything was as we expected and we had a lovely stress free break. We were particularly impressed with the car transfers - the drivers contacted us well in advance to confirm times and locations. It was lovely to receive the printed documentation in advance as well as the follow up call to asking the holiday was. The customer service has been exceptional with prompt responses to any queries. I would definitely use eshores again.

Very helpful and tailor your holiday to want you want. I would definitely recommend eshores.

This was the second holiday we had booked via eShores. The holiday was a fly - drive trip to South Africa taking in Cape Town, Stellenbosch, Hermanus, The Gondwana Game Reserve, Franschhoek and back to Cape Town. Chris handled all the questions and enquiries positively (thanks Chris) and enabled us to change the itinerary as and when required prior to departure.

I honestly cannot recommend Claire Smith at Eshores enough! From the very first interaction, she was an absolute pleasure to work with – friendly, approachable, and so professional. Claire took the time to really understand what I was looking for and went above and beyond to try and find the perfect options.

What stood out the most was how patient she was throughout the whole process. Nothing was ever too much trouble, and she explored every possible route to make sure I had the best choices in front of me. Her communication was always prompt, clear, and super helpful, which made everything so easy and stress-free.

It was obvious that Claire genuinely cared about getting things right and wanted to provide the best service possible. That level of dedication and commitment is so rare and truly deserves recognition.

If you’re looking for someone who is not only knowledgeable and efficient but also incredibly supportive and willing to go the extra mile, I highly recommend Claire Smith at Eshores. She really is a credit to the team!

Another great service and excellent itinerary put together by Andy at Eshores for our multi centre USA trip visiting New York; Boston; Las Vegas and San Francisco.
The whole end to end process from arranging holiday was seamless. All the hotel choices, international and internal flights went seamlessly and once again Andy and Eshores came up trumps in providing my wife and I a fantastic and memorable experience. Would highly recommend using this company for your holiday travels.

Absolutely brilliant service from Michelle from start to finish. She had thought of everything and was so helpful on where to stay in lake Garda. We will definitely use eshores again

We have worked with Michelle at eShores for our last 3 trips. She is really helpful and has organised our holidays perfectly each time we would not use anyone else to organise our plans.