eSIM Plus 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had some issues with my phone number, but Iris made everything clear, explained the situation well, and helped me fix the problem. She responded quickly and communicated everything very clearly. I’m... See more

Company replied

Rated 1 out of 5 stars

I purchased a virtual number. The Q&A section says "Feel free to start using it for making calls and exchanging msgs as soon as you complete the purchase", when I tried to send a msg it said that veri... See more

Company replied

Rated 1 out of 5 stars

Avoid these scum bags. Their website says unlimited calls and sms, but non of that is available. You can’t even text or receive sms. Their website says they take crypto but they don’t. Their website a... See more

Company replied

Rated 3 out of 5 stars

Please provide a service for migrating eSIM products to other devices, as our users will be upgrading to newer devices and will need to transfer eSIM information. Please reconsider your users' needs.T... See more

Company replied

Company details

  1. Telecommunications Service Provider
  2. e-Commerce Service
  3. Internet Provider
  4. Internet Service Provider
  5. Mobile Network Operator

Written by the company

ESIM Plus provides the best mobile data plans that cover 159+ countries and virtual phone numbers for Calls and SMS!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very convenient and easy to use

Very convenient and easy to use. Highly recommend

December 3, 2025
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,
eSIM Plus Team!

Rated 5 out of 5 stars

Very good 👍 smart service

Very good 👍 smart service

October 23, 2025
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

Appvillis Team!

Rated 5 out of 5 stars

Iris was a huge help.

I had some issues with my phone number, but Iris made everything clear, explained the situation well, and helped me fix the problem. She responded quickly and communicated everything very clearly. I’m completely satisfied with her help. Thanks again! 🙂

April 3, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

Appvillis Team!

Rated 1 out of 5 stars

SOLD A FALSE SERVICE…

The sold a service that said you could get bank verification messages by sms and then turned around and said sometimes it doesn’t work - the lady in support - Anna basic told me tough luck bad choice by me

March 19, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Good day, thank you for your feedback.

We're sorry for you bad experience. Unfortunately, the sms delivery from the 3rd parties (further, short codes) to virtual numbers is not guaranteed. It is prescribed by the Terms of Use, please, see Paragraph 2.1.2 Service Charging and Technical Terms (No Guarantee Clause) - https://esimplus.me/terms.

The support team operates within existing Terms of Use, Privacy Policy and Refund Policy. Please, note that you automatically agree on them when making a payment.

If you have any further questions feel free to contact us again.

Sincerely,
eSIM Plus!

Rated 2 out of 5 stars

This company secretly interferes with…

This company secretly interferes with user contracts on its server system, and recently, they brazenly changed phone plans that were promised to be "valid for life" at the time of purchase to only valid for one year – without any prior notice.

March 2, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Good day,

We sincerely apologize that you are experiencing difficulties with our application. We strive to provide all users with a seamless and positive experience. We kindly request that you contact us at support.esim@appvillis.com with further details regarding the issue you encountered. We will thoroughly investigate the matter and implement a solution as quickly as possible.

Best Regards,

Appvillis Team!

Rated 1 out of 5 stars

They keep charging 8 USD a month from…

They keep charging 8 USD a month from my credit card i contacted the support NO RESPONSE AT ALL! And i contacted my bank, but there is no way to block these people from keep taking monthly money from me so EVERY MONTH i have to DISPUTE with my bank to get 8 USD back. Its very annoying. Do i need to keep dispute all my life or change my bank because of this company? SHAME ON YOU! BTW in case you take it seriously and you want me to change this review my CASE number at your site is: 1979856

I did send an email on your request and once again as expected: NO RESPONSE AT ALL!

Watch out before buy its one big SCAM.

March 2, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Good day,

We sincerely apologize that you are experiencing difficulties with our application. We strive to provide all users with a seamless and positive experience. We kindly request that you contact us at support.esim@appvillis.com with further details regarding the issue you encountered. We will thoroughly investigate the matter and implement a solution as quickly as possible.

Best Regards,

Appvillis Team!

Rated 5 out of 5 stars

Doing well and I'm happy

Doing well and I'm happy

January 4, 2026
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

eSIM Plus Team!

Rated 1 out of 5 stars

This is a fraudulent company that illegally alters user contracts.

This is a fraudulent company, yet it is ironically an officially licensed telecommunications agent in Estonia. The company secretly tampers with user contracts in the backend, and recently, they outright changed the phone number plans that were promised as “lifetime valid” at the time of purchase to only one year of validity—without any prior notice.
Moreover, their customer service representatives uniformly and laughably defend it with lines like: “It has always been one year valid; now it’s just being displayed correctly…”
Their credibility is extremely questionable.
I originally planned to travel to Estonia and bought the number in advance for that purpose, but this terrible experience made me cancel the trip entirely. It has to be said that a country’s telecom operators reflect, to a large extent, the local legal regulation and overall reputation. This incident has become the reason why I will never trust anything related to Estonia from now on.

February 14, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Good day,

We sincerely apologize that you are experiencing difficulties with our application. We strive to provide all users with a seamless and positive experience. We kindly request that you contact us at support.esim@appvillis.com with further details regarding the issue you encountered. We will thoroughly investigate the matter and implement a solution as quickly as possible.

Best Regards,

Appvillis Team!

Rated 5 out of 5 stars

Excelant app!

Excelant app with even better technical support!!
I’m using this app for 2 years already and I have to say it’s best of it’s kind.

February 5, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

eSIM Plus Team!

Rated 1 out of 5 stars

Horrible

Horrible! Quick to charge for a service that DOES NOT WORK. Contact support takes forever to respond. This is disappointing

February 4, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Good day, thank you for your feedback. It must be noted that when the chat has a high amount of chats the response time can be postponed to 30 minutes. Till now the answer and most likely the possible solution have already been provided to you. Check it out please. Best regards, eSIM Plus!

Rated 4 out of 5 stars

I didn’t want to handle physical SIMs…

I didn’t want to handle physical SIMs when moving abroad. I got my number online, used it immediately, and haven’t looked back. This really feels like the future.

January 20, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

Appvillis Team!

Rated 1 out of 5 stars

bought a number to activate WhatsApp

bought a number to activate WhatsApp, but it doesn’t work and I don’t receive the SMS. I even contacted support, and they told me, “Yes, we have numbers that don’t work; this is our policy, and your money will not be refunded. Be careful, scammers.”

January 28, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Good day,

We sincerely apologize that you are experiencing difficulties with our application. We strive to provide all users with a seamless and positive experience. We kindly request that you contact us at support.esim@appvillis.com with further details regarding the issue you encountered. We will thoroughly investigate the matter and implement a solution as quickly as possible.

Best Regards,

Appvillis Team!

Rated 1 out of 5 stars

Extortion: Demanding extra money to restore my "Lifetime" status!

"I bought a lifetime number (+372 5400 6018) in Aug 2025. Now they changed it to a 1-year limit. When I complained, support admitted they could change it back but demanded an extra $6 and a 60-day waiting period. This is pure extortion and a breach of contract. Stay away!"

January 26, 2026
Unprompted review
eSIM Plus logo

Reply from eSIM Plus

Good day,

We sincerely apologize that you are experiencing difficulties with our application. We strive to provide all users with a seamless and positive experience. We kindly request that you contact us at support.esim@appvillis.com with further details regarding the issue you encountered. We will thoroughly investigate the matter and implement a solution as quickly as possible.

Best Regards,

Appvillis Team!

Rated 5 out of 5 stars

Great esim service all the other…

Great esim service all the other reviews are a load of bullox never had a issue even with replacements.

November 30, 2025
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,
eSIM Plus Team!

Rated 1 out of 5 stars

Not a reliable service

Pretty uncool when your number is not renewable after 4 months and the new number is not working despite the money paid.

January 8, 2026
eSIM Plus logo

Reply from eSIM Plus

Hello!

We appreciate you taking the time to provide us with your feedback. We are continually working to improve our application and incorporate user suggestions into future updates. We understand your frustration and are committed to enhancing performance and functionality.

Best Regards, Appvillis Team!

Rated 1 out of 5 stars

The service person is absolutely a…

The service person is absolutely a disaster, not only unprofessional, but also lacking of the basic mindset as a customer service.

January 4, 2026
eSIM Plus logo

Reply from eSIM Plus

Good day, thank you for your commentary. We found the chat with you via mail. It must be noted that all of the information has been provided to you in a most constructive way. Moreover, we see that the refund was made to your card. Please, specify via mail the questions that may have arisen. Best Regards, eSIM Plus Team.

Rated 5 out of 5 stars

It’s nice 😊 thanks alot

It’s nice 😊 thanks alot

January 7, 2026
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

Appvillis Team!

Rated 5 out of 5 stars

A very good app just always put…

A very good app just always put warnings for certain numbers to avoid someone wasting their money

January 9, 2026
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

Appvillis Team!

Rated 5 out of 5 stars

Its just a great app

Its just a great app
Which keeps you engaged with rewards affordable subscription and if you are lucky you could even get a promo sometimes, i hope it stays forever

January 6, 2026
eSIM Plus logo

Reply from eSIM Plus

Hello,

We are thrilled to receive your positive feedback! Thank you for taking the time to share your experience. We are delighted that you are enjoying the application and appreciate your support.

Best Regards,

eSIM Plus Team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look