Went to Aer Lingus website and was quoted €55 for a flight to London. Started the booking process and offered various options which I declined. Got to payments and processed the payment discovering th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had to cancel my flight from Dublin to Sydney due to a broken ankle, 1 month before departure. After 4 weeks I still haven't received a partial refund 1/7 of the total paid nor a cancellation letter... See more
Company replied
We had a few small turbolences during flight and landing was done in a quite unstable windy condition but we landed safely nevertheless. I really dont like to fly but I gained some trust after seing... See more
Company replied
Booking was very easy, I like the fact that the costs are straight forward unlike other sites where it adds up as you reach the final point. If you don't recieve your confirmation immediately give... See more
Company replied
Company details
Information provided by various external sources
All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!
Contact info
United Kingdom
- esky.ie
2.6
Poor
572 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dzieki
I think people from eSky are trustworthy and reliable. Ive got a refund from cancelled fly (lockdown) few years ago and totally forgot about it. Few days ago eSky e-mailed me informing that refund is about to expire.. so I've got tickets to Edinburgh for it. Thank You.
Kind regards
Slawomir Gil
August 18, 2022
Unprompted review
Reply from eSky Travel
Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky
If I could give a zero I would booked a…
If I could give a zero I would booked a flight for my neighbour money taken from bank and still no confirmation only an email looking for more money which we paid only to look through email's this morning to see flight was cancelled no explanation no nothing even though flight's for the destination is still been advertised
August 9, 2022
Unprompted review
Reply from eSky Travel
Hello, we kindly inform you that we are taking care of your case. Our Contact Center Department will contact you as soon as possible. Best regards, eSky.
Very easy to use and quick service.
July 30, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.
Was easy, straight forward to book the trip
This latest experience was easy and straightforward searching for flights and completing booking will definitely recommend again to anyone.
Regards M...
July 29, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your opinion and appreciating our service. We are really grateful. We wish you a pleasant journey and in case of any issues we are here to help! Best regards, eSky.
I tried to book a flight to Menorca and…
I tried to book a flight to Menorca and had everything filled in and boxes ticked. when it came to payment however the webpage would not take my payment. This called problems and resulted in my bank telling me that eSky is not 'SCA compliant' which is why the payment did not go through. While trying to contact you I got an e mail to say my booking had been cancelled because of non-payment and to check with my provider!.
July 26, 2022
Unprompted review
Reply from eSky Travel
Thank you for your comment. We apologise for this situation. Your inquiry has been forwarded to our Customer Service department. We will do our best to resolve the issue as soon as possible.
Best regards
eSky
No problems at all
July 25, 2022
Unprompted review
Reply from eSky Travel
Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky
Good and fast
July 22, 2022
Unprompted review
Reply from eSky Travel
Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky
Very quick and easy
July 21, 2022
Unprompted review
Reply from eSky Travel
Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky
Booking made easy and being able to…
Booking made easy and being able to fill in details for boarding pass brilliant
July 20, 2022
Unprompted review
Reply from eSky Travel
Thank you for your feedback — your views are very important to us. We are delighted that our services are meeting your expectations.
Best regards,
eSky
Fast and easy to do
July 17, 2022
Unprompted review
Reply from eSky Travel
Thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky
my sister booked for me
my sister booked for me, it appeared to be quick and strightforwrd
July 14, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your opinion, we really appreciate it. Best regards, eSky.
Reply from eSky Travel
Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.
Easy to book and pay for and quick
July 10, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for appreciating our service. Best regards, eSky.
Easy to follow steps
July 4, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for appreciating our service. Best regards, eSky.
Reply from eSky Travel
Hello, thank you for using our website and for appreciating our service. We hope to see you again! Best regards, eSky.
excellent service
very good costumer service quick at replying to an enquiry.
June 27, 2022
Unprompted review
Reply from eSky Travel
Good morning, thank you for your kind opinion. We wish you a pleasant journey and in case of any issues we are here to help! Best regards, eSky.
Reply from eSky Travel
Hello, thank you for using our services. Best regards, eSky.
eSky is so easy to use
It was so easy with eSky. They did all the hard work with connecting flights from Ireland to Costa Rico.
Also did the boarding pass automatically
Fantastic Job
June 25, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for encouraging opinion! We are thrilled that you have decided to travel with eSky. We hope that every one of your travels is full of amazing adventures and happy impressions. Have a great day! Best regards, eSky.
good site helpful easy to use
June 24, 2022
Unprompted review
Reply from eSky Travel
Thank you for your feedback; we really appreciate it.
Best regards,
eSky
Great app for finding cheap and…
Great app for finding cheap and efficient fares
June 22, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your opinion. We are happy to have you with us and to see that you appreciate the mobile app we created for travellers just like you. We wish you happy flights! Best regards, eSky.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.