Went to Aer Lingus website and was quoted €55 for a flight to London. Started the booking process and offered various options which I declined. Got to payments and processed the payment discovering th... See more
Company replied
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See what reviewers are saying
I had to cancel my flight from Dublin to Sydney due to a broken ankle, 1 month before departure. After 4 weeks I still haven't received a partial refund 1/7 of the total paid nor a cancellation letter... See more
Company replied
We had a few small turbolences during flight and landing was done in a quite unstable windy condition but we landed safely nevertheless. I really dont like to fly but I gained some trust after seing... See more
Company replied
Booking was very easy, I like the fact that the costs are straight forward unlike other sites where it adds up as you reach the final point. If you don't recieve your confirmation immediately give... See more
Company replied
Company details
Information provided by various external sources
All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!
Contact info
United Kingdom
- esky.ie
2.6
Poor
572 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent ,Help really great service…
Excellent ,Help really great service .Easy to use ,very efficient on updates etc
Highly recommend use of App
October 7, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your opinion. We are happy to have you with us and to see that you appreciate the mobile app we created for travellers just like you. We wish you happy flights! Best regards, eSky.
Reply from eSky Travel
Hello, thank you for encouraging opinion! Best regards, eSky.
Need a favourites tab to help shop for…
Need a favourites tab to help shop for flights and save possibilities to a folder before choosing flight
October 4, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your opinion, every suggestion is important to us and we are constantly working on making our services better. Have a great day! Best regards, eSky.
I wish you could book sports equipments…
I wish you could book sports equipments on to the plane. Its not obvious. I booked my bike on the Ryanair website once the flight code was generated.
October 4, 2022
Unprompted review
Reply from eSky Travel
Hello, please write to us about this using the contact form https://www.esky.com/about-us/contact. We will do everything to help. Best regards, eSky.
It works in laypersons language
October 1, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your feedback, we really appreciate it.
Best regards,
eSky
Shocking. Please avoid
I changed my flight and then they asked for more funds even though they confirmed none were needed at time of booking. Failed to answer any query. Then Cancelled my flight and gave me no option to travel. Had to rebook again. Total loss of funds.
Keep saying they have reviewed but refuse to provide record of call where they assured no funds needed.
Refuse to engage and refuse to provide point of contact for legal claim.
These guys are a disaster. Please avoid.
Book direct.
Response :
Why do you respond on Trustpilot same day and not to that contact address for months at a time?
You have failed to engage or provide info.
Best if we resolve on TP as this is what gets your response.
Let all users observe the customer experience.
October 4, 2021
Unprompted review
Reply from eSky Travel
Dear Sir, thank you for your comments. At the same time, we would like to draw your attention to the fact that the content posted on the forum infringes the interests and personal rights of eSky and may violate the good reputation of our brand. We would like to point out that the activities which we undertake as part of our business result directly from the rules set out in the regulations on the provision of services and the regulations on working with intermediaries whose services are presented on our website, as well as from generally applicable law. In case of any doubts as to the legitimacy or quality of services, we kindly ask you to express your official position to: https://www.esky.com/about-us/contact with an indication of your doubts or reservations, to which we will be able to provide a factual response without violating the standards of online communication.
Good website easy to use at the first…
Good website easy to use at the first attempt
September 30, 2022
Unprompted review
Reply from eSky Travel
Hello, your opinion is very important to us, we are glad that our services met your expectations. Best regards, eSky.
Fast and simple
October 1, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for appreciating our service. Best regards, eSky.
I travel many times with Qatar airlines…
I travel many times with Qatar airlines I love it great Service and the best Service in the world
Thanks
September 7, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your kind words! We are delighted that you chose us for your travel needs.
Best regards,
eSky
Very happy with the process.
Very happy with the process.
Clear easy to navigate.
Well done
M
September 27, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your feedback, we really appreciate it.
Best regards,
eSky
Really easy to navigate the site.
September 26, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for your encouraging opinion, we hope to see you again! Best regards, eSky.
I found it easy to work with & gave me…
I found it easy to work with & gave me the time to use it.
September 25, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for choosing us for your travel needs!
Best regards,
eSky
Pricing was clear easy to pick cheaper dates
Pricing was clear. Changed days slightly to get a cheaper flight. Great job!
September 23, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for using our website and for appreciating our work. We hope to see you again! Best regards, eSky.
Best and effective way to book a flight
Easy to book my flight . Fast and easy to plan . As have not booked a flight now myself for a few yrs due to the pandemic.
September 16, 2022
Unprompted review
Reply from eSky Travel
Thank you for your positive feedback. We look forward to serving you again soon!
Best regards,
eSky
Hassle free booking
Hassle free booking. The website is easy to use. Not too many useless details requested, not to less.
September 13, 2022
Unprompted review
Reply from eSky Travel
Thank you for your feedback. We wish you safe and pleasant travels!
Best regards,
eSky
Reply from eSky Travel
Wishing you great travel filled with memorable experiences!
Best regards,
eSky
Booking a flight to London was…
Booking a flight to London was uncomplicated. The instructions are easy to follow. No hidden costs.
September 15, 2022
Unprompted review
Reply from eSky Travel
Thank you for your views and we wish you safe and pleasant travels. We're always here for you if you need anything!
Best regards,
eSky
Great fast easy
September 11, 2022
Unprompted review
Reply from eSky Travel
Thank you for your positive feedback. We look forward to serving you again soon!
Best regards,
eSky
ESKY Travel is a SCAM
ESKY Travel is a SCAM. Do not use to book Flights.
They have taken my money, gave me a booking number, then said ''booking still requires full payment'' so I don't have any confirmation. I have waited 3 days. They do not reply to emails and there isn't any phone number to contact them. Does anybody know if I can get my money back (€380)
September 4, 2022
Unprompted review
Reply from eSky Travel
Hello, we kindly inform you that we are taking care of your case. At the same time, please note that the content of your comments may violate the interests and personal rights of eSky, as well as the users of this portal. Best regards, eSky.
Booking was very easy
Booking was very easy, I like the fact that the costs are straight forward unlike other sites where it adds up as you reach the final point.
If you don't recieve your confirmation immediately give it upto 24hrs as until the payment has been finalised they can't send a confirmation.
I loved how prompt their customer service is in replying emails and their call centre also works.
I've only given 4 stars because my trip is still some months away but am sure things will go smoothly. I must say though some of the reviews scared me a bit, but am glad my experience was a good one so far.
September 1, 2022
Unprompted review
Reply from eSky Travel
Hello, thank you for encouraging opinion! We are really grateful. We hope that every one of your travels is full of amazing adventures and happy impressions. Have a great day! Best regards, eSky.
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