Essex Car Buyer Ltd Reviews 

168
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Filled out the online forms about my car, made sure I didn’t miss represent the vehicle, the guys from Essex car buyer arrived as arranged bang on time and they were very professional, they didn’t pul... See more

Rated 1 out of 5 stars

Essex car buyer were quick to get back to me when I first contacted them and we arranged a time for them to view the car. They arrived when they said they would, and we agreed a price for the car. T... See more

Rated 5 out of 5 stars

Kev was really accommodating given that I had to cancel the visit twice (my late husband's car). Tom came to see it, looked at the service history and took it for a short drive - and yes he did ask if... See more

Rated 5 out of 5 stars

I contacted Essex Car Buyer after having spoken to other buyers such as Carwow and Motorway. Brin came back to me really quickly and after sending over a few photos and general condition he came... See more

Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Trying to sell your car can be time consuming and costly, and with no guarantee of a vehicle sale! Essex Car Buyer will take all the hassle out of selling your car locally whilst most importantly offering you the very best price.


Contact info

4.0

Great

TrustScore 4 out of 5

168 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(168)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

One star is generous.

One star is generous.

Was selling my used Ford, Arranged a time / price, only for on the morning to move the price lower by over 10%.

Wonder why they are called cowboys

Avoid avoid avoid

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t fault the process

Can’t fault the process. Put an enquiry in for my car and was contacted later that day. Arranged a time to look at the car. Agreed a price and paid by transfer their and then. Car was collected the following day. Very easy process.

March 17, 2022
Unprompted review
Rated 1 out of 5 stars

Essex car buyer were quick to get back…

Essex car buyer were quick to get back to me when I first contacted them and we arranged a time for them to view the car. They arrived when they said they would, and we agreed a price for the car. The V5 form needed to be replaced and so £250 was held back until they received it. I sent on the replacement V5 form within 3 days and they confirmed that they had received it.

This was over a month ago and despite multiple emails and text messages I have not received the £250. This is very frustrating and something that should have been quick to resolve. I would not recommend using their services"

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

An excellent experience

An excellent experience. I cannot fault selling my car to this company at all. From start to finish, the people I dealt with were friendly, punctual, courteous and very fair. I found their personal service to be like a breath of fresh air unlike the very common automated service from faceless people. I was very happy with the price that I was offered for my car which I gladly accepted. May this company go from strength to strength and I wish them every deserved success in the future.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Very Professional Service

Arrived as arranged, very polite and friendly. Examined the car without trying to find every tiny mark and reduce the price.
They offered a price which I was confident was reasonable. Money paid into my bank on the spot before handing over the keys.
I would not hesitate to use them again.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Stuart and Tom came to value my Audi A1…

Stuart and Tom came to value my Audi A1 today, really impressed with the service and how friendly and fair they were. Would really recommend should you be looking to sell your car for a fair and honest price. Thank you again Stuart and Tom!

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Handed over the car and sold in a matter of minutes. Payments came through immediately.

October 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is by far the most straightforward way to sell your car. Made a call after getting a quote and got an appointment for the next day. After the car was inspected, was offered a price close to the initial quote and was very satisfied with the explanation given for the reduction which was not much. The payment was sent to my account immediately and didn't have to do anything else apart from handing over the keys. The service was great and appreciate the experience.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Filled out a form on their website on a Saturday for a quick online quote to have grant come Sunday morning and collect the car.

My Skoda Octavia had finance which was cleared by them on the spot and a purchase invoice sent the next day.

It was really easy to sell the car and the experience was much better than we buy any car as they come to you instead.

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service…

Very impressed with the service received by Essex Car Buyer, it was efficient & professional. The whole process from viewing my car , agreeing the sale and completing the transaction was done within an hour. I would definitely recommend to friends & family. Special thanks to Tom for overseeing the whole process.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

What a pleasure to deal with

What a pleasure to deal with. Easy, honest and fair when selling my S-Max. From the word go they put me at ease on the phone and in person. Very professional. 1000% better than we buy any car. Will deffo use again and will be singing their praises to everybody.

August 9, 2021
Unprompted review

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