Brilliant service. Brilliant service. Tried to drive into my garage with the tailgate open! I don't know either. Scratched, dented and gouged. Essex Smart Repairs gave me a very good quote quick... See more
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AVOID AT ALL COSTS WORST COMPANY EVER!!!!! Avoid at all costs the completely ruined my vehicles paint work completely I’ve never seen such a horrendous paint job in my life. When I contacted them a... See more
Big thank you to Colin at EssexSmartRepairs who attended to repairing our scuffed diamond cut alloys on our Nissan Juke, through CarPlan insurance. Colin done a super job - can't even see the repairs... See more
Company replied
Would recommend the company 100% - Terri was amazingly helpful, my recent purchase of a Range Rover Autobiography has the usual drivers seat and a bit of passenger seat wear. Shaun the technician man... See more
Company replied
Company details
Written by the company
Welcome to Essex Smart Repairs, we repair cosmetic vehicle damage throughout Essex with our fleet of mobile technicians & from our centre in Chelmsford. We repair Alloy Wheels, Diamond Cut Wheels, Bumper Repairs, Paint Repair, Scratches, Scuffs, Dents and some small interior Smart Repairs such as cigarette burns. We are also qualified to quote you for lease returns.
Contact info
Unit 19, Robjohns Road , CM1 3AG, Chelmsford, United Kingdom
- 01245 860382
- Enquiries@essexsmartrepairs.com
- essexsmartrepairs.com
4.1
Great
98 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service attention to detail…
Excellent service attention to detail and finish
May 10, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you very much for taking the time to leave such a positive review Keith !!
Hope you have a great weekend :)
ESR
Easy booking, great service
Easy booking, I was able to arrange a repair very quickly. The operative arrived on time, explained everything clearly & it took the time stated, the price was competitive too & the work was completed to a high standard as well as being guaranteed. The operative was neat & tidy too and cleared everything away before he left, I was very pleased with the service & would use & recommend them again.
May 8, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for taking the time to write such a positive review.
We are pleased you are happy with our services and appreciate the recommendation.
Thank you again, have a great weekend :)
ESR
Really good job
Really good job , you wouldn’t have known that my car had a scrape
Very professional job done.
May 8, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Pleased to hear you are happy with your repair Colin, thank you for taking time to write a review.
Have a great weekend :)
ESR
Minor repairs
A number of scratches, minor dents and marks accumulated over the last 2 years on my wife's car were sorted out and the vehicle now looks as good as new. Job done promptly for a good price..
May 8, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for your review Mr Holland, we are pleased you are happy with the services we provided on your wife's car.
Have a great weekend :)
ESR
Scratches
I had a nasty scratch across the rear of my car and Essex Smart Repairs came out to my house and fixed it perfectly. The colour match was 100% and the repair work was excellent. I highly recommend Essex Smart Repairs, they are simply brilliant!
May 8, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
What a brilliant review you've left, thank you very much Hannah! We are pleased you are happy :)
Have a great day!
ESR
Had some minor paint/ chips/ dents done…
Had some minor paint/ chips/ dents done before the car went back for end of lease. It was all completed timely and to a good standard. Cost was competitive and I've got 10% off next time.
May 3, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for your review, please let us know what we could have done better so we can strive to improve our services and deliver the best customer service we can!
ESR
Had My Alloy Wheel Repaired By Johnny…
Had My Alloy Wheel Repaired By Johnny Hotwheels. All I can say is extravagant service by him. His customer service was exceptional and very polite. The skeleton in his van put a smile on my face. Definitely recommend Essex Smart Repairs!!
May 1, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for your review and recommendation Amy, I will pass on your comments onto Hotwheels :)
ESR
Matt black powder coated wheels
I had bad kerb damage on my Matt black wheels which I had been told by countless companies they would need to strip down to metal. ESR said they could do a repair without affecting the rest of the wheel. The repair took around an hour and has put the wheels back to looking factory finish. The price was good value and they agreed to repair slight damage to a second wheel whilst they were there. I would highly recommend this company.
May 1, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for taking the time to write a review Luke :)
We are pleased you are happy with our services and appreciate the recommendation. Thank you again!!
ESR
Dent removal
Had a dent in my driver's door, which is completely gone now. Can't even see where it was. Didn't have to have it filled or painted. Great service, lovely, friendly technician and quick and easy process. Would highly recommend.
April 29, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for the great review and recommendation Emily :)
ESR
Absolutely fantastic
Absolutely fantastic, had one of our vehicles damaged in a car park. Essex Smart repairs were recommended to me by a friend. After calling them I took the van to them to get a quote, the staff are very friendly and the pricing was very fair. The repair was done in a great time frame and you would never know there was any damage. 100% recommend this company.
April 29, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
KT Contracting, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if we can help you out again in the future.
ESR
Fantastic service
Fantastic service, easy to book my repair in, everything was explained in full to me and the finished result was amazing looks brand new again.
April 29, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for taking time to write a review Tony, we are happy you are happy :)
ESR
Simply outstanding 🔥
Simply outstanding 🔥Essex Smart Repairs have always provided top notch customer service, alongside working miracles on my wheels. Having used them a couple of times now (I am prone to hitting kerbs), they have always delivered above and beyond. Professional, courteous and very competitively priced.
April 29, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you so much for your complimentary review Gordon, we strive to deliver a first class service and its so nice to hear that our customers agree! Look after your newly refurbished wheels ;-)
ESR
Excellent Repair
April 27, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for your review :)
ESR
Great family run business with customer…
Great family run business with customer focused values. Repair quality is amazing and they worked with me to arrange a convenient date and time.. Technician was polite and on time!! Would defiantly recommend.
April 26, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
We aim to please Sue! Thank you for taking time to review Essex Smart Repairs, we are proud of our customer focused values and appreciate the recommendation.
ESR
Great refurbishment of two wheels and…
Great refurbishment of two wheels and excellent paint work to repair minor body damage
April 26, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for your review Simon, we are pleased you are happy with the services we provided to you :)
ESR
Very friendly and professional company
Very friendly and professional company, would highly recommend!
April 26, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for the recommendation Adam we really appreciate it :)
ESR
The whole experience was nice and easy
The whole experience was nice and easy,from getting a quote,to booking it in. the people were friendly and helpfull.
April 26, 2019
Unprompted review
Reply from Essex Smart Repairs Ltd
Thank you for taking the time to write a review Simon, we hope you have a great weekend!!
ESR
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