Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.
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Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... See more
Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more
Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... See more
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Company details
Written by the company
Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.
Contact info
3 Blair Cottages, Blair Atholl, PH18 5SG, PITLOCHRY, United Kingdom
- 01796 481680
- mail@eternalcollection.co.uk
- eternalcollection.co.uk
4.7
Excellent
5K reviews
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The clip-on earrings came within a…
The clip-on earrings came within a couple of days and were appropriately packaged. Unfortunately, the stone on one of the earrings dropped off before I even wore them and the comfort pads on both were loose and soon got lost. I think for £18 this isn't really good enough though I love the design. I have since re-glued the stone on and will buy some more comfort pads so have made it work! After this review was published, Eternity replied immediately with an apology and an offer to refund/replace. As a result of their quick and appropriate response, I will be happy to purchase from them again.
March 18, 2024
Reply from Eternal Collection (Scotland)
Good afternoon Ms Berek and thank you for taking the time to review your recent order as without it we would not be aware of the problem you have with your earrings. Please accept my sincere apologies for the fact that the stone came out of its setting. Of course this should not happen but sadly being semi-precious stones some are more porous than others and set better - although we leave them to set as long as possible and check all before packing, on thankfully rare occasions a stone can become dislodged. We will happily send out a replacement pair for you (no need to return the original earrings) and if you prefer you can chose an alternative pair in the same line. With regards to the comfort pads we include those as a courtesy as some customers like them and others do not - they are not a permanent fixture on the clips but we can attach them so they cannot be removed if you wish? Of course you may prefer a refund - please advise how you wish to proceed. Should you ever have any problems please do contact us and we will do our utmost to assist you.Kindest regards. . Susan. Eternal Collection Customer Care
Thank you so much for your response to my message. Would you like to receive replacements? You can contact me directly if you wish on susan@eternalcollection.co.uk
First class
Good service - package arrived punctually, well packed, and items were good quality and valu.e
March 17, 2024
Lovely earrings prompt delivery
March 17, 2024
My AAA white button pearl earrings are…
My AAA white button pearl earrings are lovely and just what I was looking for, they arrived on time beautifully packaged as always.
Thank you again for your excellent service.
March 17, 2024
Prompt redelivery when product needed…
Prompt redelivery when product needed replacing, friendly service..
March 3, 2024
It's easy to order
It's easy to order, delivered, in a few days. Affordable and for me, clip on or screw on. Can't wear pierced any more unfortunately. There is also a good choice.
March 13, 2024
Excellent product and service.
March 11, 2024
Another happy customer
I ordered a pair of knot earrings and a bow brooch. They arrived on the date promised and I was delighted with both items; beautifully presented and of good quality. I have ordered several times before from Eternal Collection and have never been disappointed. I can thoroughly recommend the company.
March 11, 2024
Beautiful Pearl Necklace
My order arrived in a lovely presentation box which pleased me and when I opened it my necklace was stunning the pearls looked so much more expensive.
I was absolutely delighted with my gift for Mother’s Day. I would definitely recommend Eternal
March 9, 2024
Beautiful jewellery
Beautiful jewellery, and also was helpful in arranging first class despatch of the item. Good quality
December 16, 2023
Bought earrings and necklace for…
Bought earrings and necklace for wedding I was wearing lilac dress this was perfect for me got loads of compliments the beaded necklace shone in the light I'm very happy with my purchase
March 2, 2024
Cheap and cheerful but looks good
Cheap and cheerful but looks good. Quick delivery and well packaged.
March 2, 2024
My order was just as per the pictures…
My order was just as per the pictures on line and received exactly when promised.
What more could you ask for.
March 2, 2024
Excellent quality pearls
Excellent quality pearls. I am so happy with them. The delivery for prompt and delivered within the time stated.
March 2, 2024
I ordered 2pair of earrings as a…
I ordered 2pair of earrings as a present.
They were delivered quickly and I was very impressed with the beautiful packaging. All I had to do was pop them into a small gift bag.
Will certainly use Eternal again.
March 1, 2024
I was very pleased with the necklace…
I was very pleased with the necklace and matching earrings. They are lovely ,
February 22, 2024
Eternally Grateful!
I do not have pierced ears so I was delighted to find a company which sold drop earrings for non-pierced ears.Since I have started buying from Eternal, I have never been disappointed with the quality and price of their earrings.Sometimes I have a question to ask and the people there have been extremely helpful and polite.I am "Eternally grateful for this company set in the beautiful Highlands of Scotland.
February 28, 2024
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