Eternal Collection (Scotland) Reviews 

5,230
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.

Rated 5 out of 5 stars

Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... See more

Rated 5 out of 5 stars

Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... See more

Rated 5 out of 5 stars

Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... See more

Company replied

Company details

  1. Jewelry Store
  2. also in
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Gift Shop

Written by the company

Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,230)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another great buy

A high quality product at a very reasonable price. Very prompt delivery too. I own several pieces from Eternal Collection and they always attract compliments. My first stop for costume jewellery!

April 11, 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. We had a problem with one item and Eternal Collections very quickly sent out a replacement and a free returns package.
Would highly recommend.

March 23, 2024
Rated 5 out of 5 stars

Exellent service i have shopped a few…

Exellent service i have shopped a few times and have just purchased my 4th pair of earrings.The service is exellent and they are in a lovely box and beautifully wrapped.I highly reccomend Eternal Collection for their quality products vast range and service and all at affordable prices.

April 8, 2024
Rated 5 out of 5 stars

Happy purchase

So happy with my purchase! Quality jewellery, received very quickly and beautifully packaged. Highly recommended.

April 6, 2024
Rated 5 out of 5 stars

This was a gift for a teen…

This was a gift for a Beautiful teen who has been broken by Bullies throughout her school years....Karma has presented her with a £440 Prom dress and the jewellery supplied by you.
This "Ugly Duckling" will become Maleficent the Swan and put the lot to shame...you are born with class and jewellery just adds the shine. Bullies tarnish all they touch...nuf said.

March 21, 2024
Rated 5 out of 5 stars

Simply lovely

Second purchse from here and absolutely delighted with my rainbow bead necklace.
The quality is superb, weighty but comfortable.
Beautifully packaged in a box, ideal as a gift, anyone receiving one would be thrilled, I cannot fault this company, their jewellery is perfect, whether you want to make a statement or just enjoy wearing something every day. Very highly recommended.

March 19, 2024
Rated 5 out of 5 stars

I couldn’t have been happier.

I couldn’t have been happier, opening the box to reveal such beautifully crafted delicate Jewellery and I shall definitely be buying more from Eternal Collection in the future.
Thankyou for making me smile 🌼😊🌼
Jayne.


March 16, 2024
Rated 4 out of 5 stars

Prompt delivery

Prompt delivery. Nicely packaged. Only thing is they are quite small and I lost one on it's first wear! This is the problem with clip ons. I think that because they are so tiny the clip isn't strong enough.

Eternal Collection have offered to replace the earring I lost. Very kind of them and unexpected.

March 22, 2024
Eternal Collection (Scotland) logo

Reply from Eternal Collection (Scotland)

Good afternoon Mrs Shorter and thank you for your review as without it we would not be aware that you have lost one of your clip on earrings. We use the mini clips on many of our designs as they are not only a lovely teardrop shape but they are easy to wear with or without comfort pads. They may be smaller than other clips but they are remarkably strong too. If you could let me know which earring you have lost we will be able to send you a single earring to make up the pair for you and as it is your first order with us we would the earring free of charge along with comfort pads, which may give you more confidence that they will hold. You can e-mail me directly if you prefer on susan@eternalcollection.co.uk. Kindest regards. . .Susan

Rated 5 out of 5 stars

Beautiful Jewellery

Excellent quality products. You just know when purchased these items of how well made they are with beautiful designs.
Would definitely recommend this company if you were looking for a special gift for someone or just to buy for yourself.

March 12, 2024

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