The Giftery & Co London Reviews 

158
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Birthday present for my 93yo mother who cannot lift or arrange flowers in a vase any longer. Eternity Roses now give her the gift of fresh roses on her mantelpiece for 12 months. She tells me they are... See more

Rated 5 out of 5 stars

Absolutely amazing! I ordered a white rose bear for my sisters birthday on Sunday 7th around 11pm! And her birthday was 9th Tuesday, and Giftery & Co london we’re very helpful in achieving a successfu... See more

Rated 5 out of 5 stars

We ordered a small round box of hot pink preserved roses for the recipient's 40th birthday. The gift was much appreciated. It's a wonderful product and was delivered on time. My only feedback would... See more

Company details

  1. Gift Shop
  2. Florist
  3. Flower Delivery
  4. Flower Designer
  5. Flower Market

Written by the company

We are proud to be a London, UK based company offering luxury, preserved rose gifts which will undoubtedly be treasured for years. We pour our heart into each and every rose offering a range of unique gifts suitable for all occasions whether it be a birthday, wedding, anniversary or simply to brighten someone’s day; roses have been gifted for generations and we have truly made them timeless.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

158 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(158)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Quality Rose Teddy

The 40cm teddy I bought was of good quality and looks fantastic. It comes in a nice box with a ribbon. Delivery was prompt soo no complaints from me.

February 6, 2024
Rated 1 out of 5 stars

Took a week to arrive and missed my…

Took a week to arrive and missed my anniversary.

November 12, 2023
The Giftery & Co London logo

Reply from The Giftery & Co London

Hello PK,

Thank you for your feedback. We are saddened to hear that you have been experiencing issues with our delivery service and we really do apologise for any inconvenience this has caused. We aim to delivery our products within 3-5 working days and we also provide next day delivery when requested via email or through our contact form. Sometimes there can be delays through our courier service during this busy time but we appreciate your feedback and understanding.

Warm regards,
Mark

Rated 5 out of 5 stars

So very happy

So very happy, order early Sunday morning for my Aunts 80th, delivered by Tuesday 6pm.
She is absolutely delighted with the product, I’m absolutely delighted with the service I received from this company.
Previously bought same product from another company & received terrible service.
Thanking you

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Birthday Present causes fascination

Birthday present for my 93yo mother who cannot lift or arrange flowers in a vase any longer. Eternity Roses now give her the gift of fresh roses on her mantelpiece for 12 months. She tells me they are delightful and everyone who visits is totally fascinated that they are still alive and looking beautiful. The delivery via UK mail was quick and the postie even carried the flowers indoors for her to his amusement as she thought they'd be heavy but they're very light in weight.

June 20, 2023
Rated 1 out of 5 stars

Very unimpressed and disappointed

Unimpressed with the quality of these. They've just arrived and I'm really unhappy with them. There seems to be like dust around the outer petals and they look almost like silk roses rather than genuine roses. I wish I had ordered elsewhere as I think they look awful and not worth £30 let alone the full value price of them.

April 4, 2023
Unprompted review
Rated 4 out of 5 stars

Perfect mother's day gift

Extremely fast shipping.
The roses arrived looking beautiful and my mum loved them. The only reason I have removed a star is because there was no information about the roses and how to care for them. Luckily I spoke to my mum before she started messing with them and trying to water them. She thought they were regular roses. It would be useful to have a care card in the delivery box. Also, I know personalised message in a bottle is offered, but it would be great to add a gift tag like ordinary bouquets have to recipients know who it is from.

March 13, 2023
Rated 5 out of 5 stars

Amazingly beautiful

Fast delivery. And the rose bear it's self is beautiful. Very happy with it. Hope my mum will be too. Would highly recommend. Thanks so much :)

March 11, 2023
Rated 5 out of 5 stars

Greatly presented

Arrived in a timely manner and was really well presented. Some minor care and storage instructions would have been a welcome addition but still an amazing gift and couldn't fault the service.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Eternity roses

Roses were perfect as presented, nicely wrapped and delivered very fast. No problems at all using this site :)

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

The order came on the date expected. Quick and fast service and the roses looked great. Indy Singh

February 14, 2023
Unprompted review

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