The Giftery & Co London Reviews 

158
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Birthday present for my 93yo mother who cannot lift or arrange flowers in a vase any longer. Eternity Roses now give her the gift of fresh roses on her mantelpiece for 12 months. She tells me they are... See more

Rated 5 out of 5 stars

Absolutely amazing! I ordered a white rose bear for my sisters birthday on Sunday 7th around 11pm! And her birthday was 9th Tuesday, and Giftery & Co london we’re very helpful in achieving a successfu... See more

Rated 5 out of 5 stars

We ordered a small round box of hot pink preserved roses for the recipient's 40th birthday. The gift was much appreciated. It's a wonderful product and was delivered on time. My only feedback would... See more

Company details

  1. Gift Shop
  2. Florist
  3. Flower Delivery
  4. Flower Designer
  5. Flower Market

Written by the company

We are proud to be a London, UK based company offering luxury, preserved rose gifts which will undoubtedly be treasured for years. We pour our heart into each and every rose offering a range of unique gifts suitable for all occasions whether it be a birthday, wedding, anniversary or simply to brighten someone’s day; roses have been gifted for generations and we have truly made them timeless.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

158 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(158)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning Products and Great Service

I bought the quad Forever Red Roses which are absolutely beautiful, the great thing about them is that they last for years. But also for people like me who have severe allergies to pollen is this is a great way to enjoy flowers. Oh my word the presentation is gorgeous, it's so beautifully boxed with branded gold embossed black ribbon. The service was very prompt and quick delivery too. They have fantastic products in their range and everything is so stunningly packaged. Great products, service and packaging.

June 15, 2022
Rated 4 out of 5 stars

Website to be improved

Website to be improved

There is supposed to have a spot for a gift message but it was grayed out on the website. There is also no option to select delivery date. The flowers are priced well but the ordering process can be improved.

June 14, 2022
Rated 5 out of 5 stars

I absolutely love my item I brought…

I absolutely love my item I brought it’s so pretty and it arrived so fast too,I wouldn’t want to shop anywhere else in the future, I will most definitely be buying more items from you in the near future x

April 26, 2022
Rated 5 out of 5 stars

I ordered the mirrored roses and that

I ordered the mirrored roses and that. The box and roses are stunning. Better than I expected! Customer service was 10/10 because I emailed to make a change to my personal note and they replied immediately. I will definitely be buying more gifts.

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Teddy bear gift

I had the Teddy bear delivered as a gift from my daughter. It came extremely well packed. Beautifully presented in a clear box. From the information I had from my daughter, it was delivered on time and at a very reasonable cost.

April 3, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

I won 1 a deluxe box of roses and purchased 2 Teddy bears.
Omg they are ALL amazing. Communication with the team is spot on. Highly recommend buying from here. I know I will be again

April 2, 2022
Rated 5 out of 5 stars

Absolutely love it!

My Rose bear arrived in immaculate condition, well packaged and was larger than I expected, which was a lovely surprise. The quality of the bear is absolutely stunning, I would not hesitate to recommend The Giftery & Co to all my family and friends ❤️

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

The Giftery & Co Review

It was a great experience buying from this company. I am in love with my new roses. They are a lovely gift you can give and will highly recommend this company.

March 26, 2022
Unprompted review
Rated 5 out of 5 stars

Eternal Rose

Received my eternal rose and it is absolutely stunning. The package came so well packaged with plenty of bubble wrap and paper to protect the glass. I also got a personalised note which was packaged so well! So so happy!!!

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

A massive thanks to this company

A massive thanks to this company! The Giftery and Co have well and truly gone above and beyond for me. They very kindly sent my parcel out using a nominated delivery as I needed it for a certain day and then we’re more then helpful when I had an issue with Royal Mail. I special thanks to Sarah from Sales & Marketing who is extremely receptive via email.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with The…

I had an amazing experience with The Giftedy & Co London, since the beginning of my order till the end.
I simple love the Roses that I have received (fresh, beautiful, nice smells and it look like an art).
Apart of the Roses, the customer service from Nayia was simply amazing.
All the best and many thanks.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service

I made a mistake and sent my item to the wrong address and the item was not delivered. Sarah was diligent in an attempt to resolve the situation in time for Valentines day. The item was returned by Royal Mail today(Valentines day) and she went above and beyond to ensure I could collect it. Fantastic service and the rose from the Belle collection is simply stunning. 5 star service and quality.

February 14, 2022
The Giftery & Co London logo

Reply from The Giftery & Co London

Hi David,
Thank you for taking the time to leave such a kind review. It was a pleasure to do business with you and we are really glad that you were able to receive your order in time for Valentine's day, even after missing the first delivery! Thank you for being so co-operative and we truly hope that the recipient loves the Rose Dome as much as you do!
Warm regards,
The Giftery & Co

Rated 5 out of 5 stars

Great service amazing products will…

Great service amazing products will defiantly use again.

:-)

February 14, 2022
Unprompted review
The Giftery & Co London logo

Reply from The Giftery & Co London

Hi Malcom,
Thank you for your kind review. We really appreciate hearing your feedback and look forward to providing exclusive offers and products in the near future!
Warm Regards,
The Giftery & Co

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