Elysian Trust Financial Ltd Reviews 49

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Joanne was brilliant! She made my first time buyer experience easy, explaining anything I did not understand, she was always responsive and even would get back to me when I would message her in the... See more

Rated 5 out of 5 stars

Joanne was so helpful from start to finish when we were applying for our mortgage. As first-time buyers, she helped us with any questions we had, big or small, and always replied to emails promptly an... See more

Rated 5 out of 5 stars

I can’t thank Joanne enough for all her help. As a sole parent, she really took the time to understand my situation and found the right mortgage to suit me. She’s been incredibly patient and suppor... See more

Company replied

Rated 5 out of 5 stars

At the ripe old age of 44, it looks like I'm finally going to own my own home. As a neurodivergent woman with three separate income streams, I truly believe this wouldn't have been possible without Jo... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

We’re Elysian Trust Financial. Your whole of market mortgage, insurance, and equity release specialists based in Sandwich, Kent (and available UK-wide via Zoom). Whether you’re buying your first home, refinancing, or exploring later life lending, we’re here to guide you through every step; with heart, clarity, and expert advice that puts you first. Our roots go deep; from a background in healthcare to years of hands on mortgage admin, we’ve seen how important genuine care is in moments that matter. That’s why compassion is at the core of what we do. After working for other firms, we saw what was missing, a brokerage that truly listens. So we built one. At Elysian, we go the extra mile, not because we have to, but because it’s who we are. We don’t just advise. We support. We explain. We empower.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Rated 5 out of 5 stars

Joanne, the Mortgage Fairy Godmother

At the ripe old age of 44, it looks like I'm finally going to own my own home. As a neurodivergent woman with three separate income streams, I truly believe this wouldn't have been possible without Joanne's hard work. She has continually gone above and beyond, and it's because of her that I'm finally getting a home for myself and my three small children. I will be forever grateful to her, and recommend her services without hesitation.

March 18, 2025
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Reply from Elysian Trust Financial Ltd

I LOVE this review! Thank you for your kind words!

Rated 5 out of 5 stars

I can’t thank you enough!

Absolutely blown away by the help I’ve had from Joanne, she worked some magic and took me from a pretty desperate place to a MUCH more manageable financial situation. I can’t thank you enough Joanne!

March 14, 2025
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Reply from Elysian Trust Financial Ltd

Thank you for your feedback! I am absolutely buzzing with how this has worked out!

Rated 5 out of 5 stars

Excellent service!

Joanne is brilliant at what she does. Knowledgeable, efficient but still personable and a lovely person to deal with. Can’t recommend highly enough. Thanks Joanne.

March 8, 2025
Unprompted review
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Reply from Elysian Trust Financial Ltd

Thank you for your feedback, i look forward to workiing with you again soon!

Rated 5 out of 5 stars

Joanne was brilliant from start to…

Joanne was brilliant from start to finish. Very responsive. Gave us more options than we knew we had. Couldn’t have done our remortgage without her! Couldn’t recommend more.

March 1, 2025
Unprompted review
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Reply from Elysian Trust Financial Ltd

Thank you so much for your feedback! Im so pleased with the outcome!

Rated 5 out of 5 stars

Highly recommend

Very smooth process, not many questions to answer and all completed very quickly. I would definitely recommend Joanne to everyone, very professional thank you ⭐️

February 6, 2025
Unprompted review
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Reply from Elysian Trust Financial Ltd

Has been a pleasure, hopefully we will still get to squeeze in a better rate if there are any reductions!

Rated 5 out of 5 stars

Excellent

Excellent! Very knowledgeable and very prompt. Excellent service all around

February 3, 2025
Unprompted review
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Reply from Elysian Trust Financial Ltd

Thank you Melanie, I appreciate your feedback.

Rated 5 out of 5 stars

Joanne provides a fantastic service and…

Joanne provides a fantastic service and is reasonably priced. I will be recommending to family and friends for sure!

January 8, 2025
Unprompted review
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Reply from Elysian Trust Financial Ltd

Thank you Lloyd, it’s been a pleasure working with you!

Rated 5 out of 5 stars

Joanne provided exceptional service…

Joanne provided exceptional service throughout my mortgage process. She took the time to understand my needs, explained all options clearly, and secured a deal that exceeded my expectations. Her consistent communication and prompt, professional responses to my questions made the process effortless.
Joanne's expertise, dedication, and client-focused approach transformed what could have been a stressful experience into a seamless one. I highly recommend her to anyone seeking reliable and knowledgeable support. Thank you, Joanne, for your outstanding help!

December 17, 2024
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Reply from Elysian Trust Financial Ltd

Thank you so much for your kind words! I look forward to catching up in a few years time to discuss the next step in your journey!

Rated 5 out of 5 stars

Joanne is absolutely amazing

Joanne is absolutely amazing! I couldnt trust anyone else with my mortgage. She was keeping me updated all the time even after working hours and went out and beyond to do everything possible when the first lender changed something on mortgage. She quickly supported me to find another one and the process was amazing! I cannot recommend her enough!

November 25, 2024
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Reply from Elysian Trust Financial Ltd

Thank you so much, it’s been a pleasure working with you!

Rated 5 out of 5 stars

Highly Recommended

Joanne was great from start to finish of the re-mortgage process, offered good advice on mortgages together with other insurances and guided me smoothly through the process. Joanne is very approachable and quick to respond to queries. I would highly recommend Joanne.

August 1, 2024
Unprompted review
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Reply from Elysian Trust Financial Ltd

Thank you for your feedback, Leigh. Its been an absolute pleasure. I will be in contact when your new deal ends. As always, you know where i am if you need anything or have any questions!

Rated 5 out of 5 stars

Dreams really do come true

I just wanted to say thank you for your hard work in securing a mortgage for me Jo, for guiding me through the process from step one. You have literally had my file for a couple of weeks and have been working endlessly to make this possible. As a first time buyer, who personally thought this opportunity would never come around, you have provided me with so much hope for the future. Your experience and expertise shows exactly why you do the job that you do! I couldn't be more positive and thankful to you for your services. I above all feel very lucky to have had you as my mortgage advisor and owe you a million. Will be recommending your services to all. Slightly emotional right now but THANK YOU will never be enough.
You’re amazing and super professional. Not a headache in sight for me.
Exciting times ahead.

November 19, 2024
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Reply from Elysian Trust Financial Ltd

Honestly, one of my favourite cases of the year as i know how much this meant to you! Good luck with everything! As always, you know where i am if you need anything or have any questions!

Rated 5 out of 5 stars

Great experience…

Joanna has been extremely helpful and professional throughout the mortgage application process, advised me really well and I would highly recommend her as a broker, thank you!

November 4, 2024
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Reply from Elysian Trust Financial Ltd

Thank you Katie, I am so pleased we have been able to help you!

Rated 5 out of 5 stars

Excellent service from Jo

Excellent service from Jo. She was in constant contact and updated me along the way.
Jo is very professional and was dedicated to getting me the best deal.

October 23, 2024
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Reply from Elysian Trust Financial Ltd

Thank you Heidi, i can't wait to hear you have the keys to your new home in your hands!

Rated 5 out of 5 stars

Highly recommend

Jo has been fantastic throughout the whole process. Nothings too much bother and she’s so helpful. Would highly recommend Jo to anyone.

August 9, 2024
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Reply from Elysian Trust Financial Ltd

I am so pleased that i have been able to help you. Hopefully looking forward to many years of further advice!

Rated 5 out of 5 stars

I was very happy with Joannas advice

I was very happy with Joannas advice. She answered all my questions which enabled me to be informed about making decisions regarding my mortgage. I will definitely recommend Joanna and use her in the future.

August 6, 2024
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Reply from Elysian Trust Financial Ltd

Thank you Jennifer, your positive feedback means a lot.

Rated 5 out of 5 stars

Simply amazing

Thank you so much for the outstanding services.

Joanne is a very knowledgeable and kind mortgage advisor who helped me so much when I needed the most.

I can only recommend her to anyone.

August 1, 2024
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Reply from Elysian Trust Financial Ltd

Thank you for your positive words! I am glad i was able to help, and will hopefully be able to help again in the future.

Rated 5 out of 5 stars

Joanne was amazing and helped me find a…

Joanne was amazing and helped me find a mortgage provider when no one else could! She was patient, she responded promptly to all communications and explained things really openly and clearly. I would definitely recommend her to anyone looking for a mortgage advisor!

July 2, 2024
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Reply from Elysian Trust Financial Ltd

Thank you so much for a lovely review. It’s been great working with you :)

Rated 5 out of 5 stars

Ltd company remortgage

Super helpful and strong communication

July 4, 2024
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Reply from Elysian Trust Financial Ltd

Thank you Karen, can’t wait for the next one!

Rated 5 out of 5 stars

Excellent service

Very professional and knowledgeable. We were kept well informed on the process. I would highly recommend and I would not hesitate to use her services again.

May 21, 2024
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Reply from Elysian Trust Financial Ltd

Thank you Daniel, good luck with the move!

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