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Rated 3 out of 5 stars

i ordered jeans of website which said straight leg,but when arrived was tapered leg the jeans had the right number but wrong leg. i was assured that there wasnt much differenc between straight leg and... See more

Company replied

Rated 5 out of 5 stars

Unfortunate loss of shipment from ETO jeans. Apparently Royal Mail lost my order and wouldn't hold themselves accountable until after so many days. Customer service at ETO were very helpful with this... See more

Company replied

Rated 5 out of 5 stars

This is my 5th pair of jeans from ETO. Quality is excellent. I chose these after trying on many of the leading brands but being disappointed for one reason or another. Delivery is within 2 days. They... See more

Rated 4 out of 5 stars

I ordered 2 pairs each of the product, while the quality is good unfortunately one of the pairs had a stud missing, hence the 3 stars, I do however like eto products as I have bought them previously.... See more

Company replied

Company details

  1. Men's Clothing Store
  2. Bags and Luggage Store
  3. Fashion Accessories Store
  4. Streetwear Store

Information provided by various external sources

Official one stop mens shop, designer mens quality clothing. For the latest in men's clothing, visit ETO Jeans. Stylish and casual T-Shirts and a wide range of designer men's denim jeans available in all styles.


Contact info

4.2

Great

TrustScore 4 out of 5

247 reviews

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Rated 3 out of 5 stars

Customer service unresponsive

I have received the wrong size and have emailed about ordering a replacement. However have received no reply and have returned item but have received no response about that either.

June 21, 2019
Unprompted review
Rated 3 out of 5 stars

Great jeans but terrible customer…

Great jeans but terrible customer service delivery is slow took over 2 weeks to arrive even though I paid for express which was meant to 3-4 days and when I emailed to find about my order I got no response.

June 11, 2019
Unprompted review
Rated 4 out of 5 stars

Look great, but don't last long!

ETO jeans look great, the company is easy to deal with, but they do wear out quickly... They usually need throwing out in less than a year!

Sufficiently comfortable and well priced that I'll keep buying them.

March 12, 2019
Unprompted review
Rated 5 out of 5 stars

Third pair of ETO Jeans

My husband likes the style and they are particularly hardwearing.
As he had had them before he knew which size he needed which made online ordering easier. Delivery was very efficient.

January 19, 2019
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hi Amanda,

Thanks for the amazing feedback, we are so happy to hear that your husband likes our jeans.

Please use the code sent to your email address for 15% off your next order.

Kind Regards,

ETO Customer Care

Rated 5 out of 5 stars

Exactly what I wanted and also a…

Exactly what I wanted and also a perfect fit. Excellent service too

January 2, 2019
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hi Kevin,

Thank you for the fantastic feedback, please find your 15% off code in your email box.

Kind Regards,

ETO Customer Care

Rated 5 out of 5 stars

Great product

Great product. Delivery over festive period may have caused a delay in delivery.

January 2, 2019
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hi Andy,

Thanks for the great feedback, we apologise for the delay in delivering your parcel.

Please see your 15% discount in your email box.

Kind Regards,

ETO Customer Care

Rated 5 out of 5 stars

ETO Jeans is a Premium Top Class Clothing.

ETO Jeans is a Premium Top Class Clothing Company that provides to every body that wants to be Classy and to be with the times...

December 18, 2018
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hi

Thanks for the fantastic feedback!

We are happy to hear that you like our brand.

Kind Regards,

ETO Customer Care

Rated 1 out of 5 stars

Didnt have them in stock.

Didnt have them in stock.
Bad logistics
Wheres my refund

December 8, 2018
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hello,

We would like to sincerely apologise for the inconvenience caused, please note your refund is being processed and should be in your bank account within 2-3 working days.

While we do try to keep our stock updated 100% there are a few styles which might slip through, we would like to apologise that this was the case with your order.

Kind Regards,

ETO Customer Care

Rated 4 out of 5 stars

Ordered a burgundy belt and got bright…

Ordered a burgundy belt and got bright orange.

December 7, 2018
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hello,

Thank you for your message, we would like to sincerely apologise for this.

Please could you send pictures across to customerservices@rawindigo.co.uk and we will try to resolve this as quickly as possible for you.

Kind Regards,

ETO Customer Care

Rated 5 out of 5 stars

Great service

Great service, great quality

December 3, 2018
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hi,

Thanks for the great feedback!

Kind Regards,

ETO Customer Care

Rated 5 out of 5 stars

top quality cheapest price only £9.99

top quality nice and good and best price only £9.99 many thanks .

November 24, 2018
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Hi Ali,

Thanks for the feedback! We're glad that you like our clearance range.

Kind Regards,

ETO Customer Care

Rated 5 out of 5 stars

Was a bit worried that when my jeans…

Was a bit worried that when my jeans arrived that they would not be the right size or not what I expected. Had eto jeans in the past but tried them on first like anyone else normally does. they are spot on so thank you and more orders are to come from me 👍

November 23, 2018
Unprompted review
ETO Jeans logo

Reply from ETO Jeans

Thats great! We're so glad that the jeans were the correct size for you.

Thank you for your great feedback, we look forward to serving you again soon.

Kind Regards,

ETO Customer Care

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