i ordered jeans of website which said straight leg,but when arrived was tapered leg the jeans had the right number but wrong leg. i was assured that there wasnt much differenc between straight leg and... See more
Company replied
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See what reviewers are saying
Unfortunate loss of shipment from ETO jeans. Apparently Royal Mail lost my order and wouldn't hold themselves accountable until after so many days. Customer service at ETO were very helpful with this... See more
Company replied
This is my 5th pair of jeans from ETO. Quality is excellent. I chose these after trying on many of the leading brands but being disappointed for one reason or another. Delivery is within 2 days. They... See more
I ordered 2 pairs each of the product, while the quality is good unfortunately one of the pairs had a stud missing, hence the 3 stars, I do however like eto products as I have bought them previously.... See more
Company replied
Company details
Information provided by various external sources
Official one stop mens shop, designer mens quality clothing. For the latest in men's clothing, visit ETO Jeans. Stylish and casual T-Shirts and a wide range of designer men's denim jeans available in all styles.
Contact info
Opus 2 Unit A Greenbank Way, BB1 3EA, Blackburn, United Kingdom
- 01254 664547
- customerservices2@rawindigo.co.uk
- etojeans.co.uk
Dispatched/delivered quickly
My order was dispatched quickly and was delivered safely and in good time. I would recommend and def intend to buy from them again
November 18, 2018
Unprompted review
Reply from ETO Jeans
We were very happy to hear that you had a great experience and we look forward to serving you again in the future.
Excellent quality jeans and clothes…
Excellent quality jeans and clothes .free delivery on returns would be good
November 16, 2018
Unprompted review
Reply from ETO Jeans
Hi,
Thanks for the great feedback, we will look into this as soon as we can!
Good website and speedy delivery
November 14, 2018
Unprompted review
Reply from ETO Jeans
Thanks for the fantastic feedback! We look forward to serving you again soon.
Delivered very quickly emails to tell…
Delivered very quickly emails to tell me every step from purchase to delivery. Good quality nice finish and attention to detail. So pleased I ordered another 2 pairs of jeans
November 7, 2018
Unprompted review
Reply from ETO Jeans
Thank you for the great feedback!
Excellnt
Ordered about 15.10 one day, delivered next morning. Product as described. Excellent value.
November 7, 2018
Unprompted review
Reply from ETO Jeans
We're so glad you're happy with your jeans! Thank you for your feedback
Fast service excellent retailer
November 4, 2018
Unprompted review
Reply from ETO Jeans
Thanks for the excellent feedback, we really appreciate hearing from our customers!
Reply from ETO Jeans
Thank you for taking the time to leave feedback, we really appreciate it!
Excellent customer service
November 2, 2018
Unprompted review
Reply from ETO Jeans
Thanks for leaving great feedback, we're so happy to hear that you had a great experience and we look forward to hearing from you soon.
Fast international shipping,quality…
Fast international shipping,quality jeans,great price.Faultless.
October 31, 2018
Unprompted review
Postage to send back expensive
Postage to send back expensive. No size guide available
October 18, 2018
Unprompted review
Reply from ETO Jeans
Hi,
Apologies for the inconvenience, we're really sorry that our size guide wasn't clear, for future reference please use the link below-
https://www.etojeans.co.uk/size-guide/
Please let us know when you make another purchase and we will send something extra as a gesture of good will. We look forward to serving you in the future.
ETO
Great jeans!
Brilliant service all round. Excellent product at a reasonable price & would highly recommend. Thanks
October 18, 2018
Unprompted review
Reply from ETO Jeans
Hi,
Thanks for taking the time to leave such great feedback!
We really love hearing that our customers had a great experience.
ETO
I ordered 2 pairs each of the product
I ordered 2 pairs each of the product, while the quality is good unfortunately one of the pairs had a stud missing, hence the 3 stars, I do however like eto products as I have bought them previously. Regarding eto as a company, the service was spot on and I do recommend them. Had the garment not been faulty I would have given 5 stars. I have been contacted about this and asked to return the garment. As my initial review did not include comments about the company which was a misunderstanding on my behalf I have upgraded my review to 4 stars.
October 9, 2018
Unprompted review
Reply from ETO Jeans
Hi Paul,
Thank you for the review, we would like to sincerely apologise for any inconvenience caused.
Thank you for the change in review, we really appreciate any feedback given to us so we can improve our services.
We look forward to serving you again soon.
Kind Regards,
ETO Customer Care
Reply from ETO Jeans
Hi,
Thanks for the feedback! Glad you liked everything :)
ETO
Took ages to get delivered
September 20, 2018
Unprompted review
Reply from ETO Jeans
Hi,
Thank you for your feedback, we apologise for the inconvenience caused, unfortunately our offices are closed on the weekends so we were unable to ship your order until Monday morning.
That is why you received your order on the Wednesday as per our standard delivery time, we do offer a next day delivery service but it is not available for orders placed on Friday.
We will be looking at increasing our delivery services so that our customers can get the best experience from buying from us.
Apologies once again for the inconvenience, please be assured we will do our best to resolve such issues in the future.
Kind Regards,
ETO Customer Care
Bought jeans of same cut
Some confusion over materials as website was not listing this. However, in response, ETO have updated all their items.
September 19, 2018
Unprompted review
Reply from ETO Jeans
Hello,
Thank you for your feedback, we would like to sincerely apologise for the inconvenience caused. We have conducted a thorough investigation and we can confirm that the jeans in question are 100% Cotton.
Please see the inside tag of the jeans for further details, we have emailed you the image as well for your reference. We do really appreciate your feedback and will be working on adding all the materials to our product listings within the next few days.
We would be more than happy to update you once that has been completed.
Kind Regards,
ETO Customer Care
-------------------------------
Thank you for your reply, we can confirm that we have spoken to the advetisers on Amazon and requested that they amend the style to show the correct material. This has now been updated so the amazon listing shows "Cotton" and not "Cotton blend". We have also added all the materials and details on each product page and we are still in the process of updating the other details such as the Care section. The field for Machine Washable has also now been updated for all the products.
As for the confusion of additional colours, we would like to sincerely apologise for this. As we have not held stock for the other colours for quite a long time and this style in particular is over 3 years old we had to investigate a little more before we could get back to you. We hope that you are now assured that the garment is 100% Cotton.
If you have anymore queries please let us know.
Kind Regards,
ETO Customer Care
Great fit and quality
September 8, 2018
Unprompted review
Quick Delivery and Great Quality
September 5, 2018
Unprompted review
I paid and extra $20 just to have the…
I paid and extra $20 just to have the jeans shipped out faster and not delivered faster. Completely disappointed.
September 3, 2018
Unprompted review
Reply from ETO Jeans
Hello Vaughn,
We would like to sincerely apologise for the inconvenience caused, unfortunately due to an error on our system it seems that your order was sent as economy and you will recieve it by tomorrow.
Please be assured that we have now resolved this issue, we would like to refund you the difference between the postage as well as refund another 10% off your order as a gesture of goodwill.
Kind Regards,
ETO Jeans
Superb service.
August 29, 2018
Unprompted review
Reply from ETO Jeans
Hi,
Thanks for the great feedback!
Kind Regards,
ETO
Great fit excellent price
July 26, 2018
Unprompted review
Reply from ETO Jeans
Hi Jason,
Thanks for the great feedback!
Kind Regards,
ETO
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