Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance. Support was unhelpful, and I had to pay for a taxi myself. They initially agreed to refund but then stopp... See more
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See what reviewers are saying
DO NOT USE !!!! They are rip off artists i booked transportation from Cancun airport paid $149 US we arrived no etransfer to be found. Called their hone # they just hung up on us so we had to book di... See more
Scammers! All the reviews that say the driver never showed and you can’t contact their customer service or get a refund are spot on. Their MO is to take your money upfront, provide friendly communicat... See more
⭐ Scam Warning – Avoid E-Transfers! I booked a shuttle from Cancun Airport to Moon Palace through this company. The confirmation email said to meet at their “meeting point” outside the airport —... See more
Company details
Written by the company
The Best Airport Transportation company, transfers & private Transportation at the best price online in Mexico. Book a ride with eTransfers today!
Contact info
Aeropuerto Internacional de Cancún, Cancun - Chetumal Km 22, 77565, Cancun, Mexico
- +52 998 387 0229
- bookings@etransfers.com
- etransfers.com
Hasn’t replied to negative reviews
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I'm glad I picked etransfer
I'm glad I picked etransfer. They were on time and organized. They sent me text messages the day before to confirm time and location. Made it super easy to get from Cancun to Tulum. No worries!
Used them 3 times already
Used them 3 times already. Always on time. Nice and helpful crew. Highly recommended.
Simple online booking process, reasonably priced
Very simple online booking process, reasonably priced, looking forward to experiencing their service upon our upcoming arrival in Cancun!
Will Use Again!
Very professional! On time pick up and drop off. Van was very clean! Will use again!
Super efficient!
Great service & Great Customer support
Great service, eTransfers waiting at the airport with a sign as they said and I was quickly on my may to my ride and resort. eTransfers also send you a reminder for you collection / pick up nearer the time.
All in all, great service and great customer support as prior to my trip I had contacted a number of times and their response was very quick at all times. Thank you eTransfers and wouldn't hesitate to use you again !
Amazing Service
Great service
Great service, on time, careful driving, they kept in contact with us, were fairly priced and I would highly recommend them.
Amazing driver
The driver was ready to drive when I got out of the airport. Very friendly and kind driver :-)
Francisco was such a great driver and…
Francisco was such a great driver and made us feel so comfortable and was very thoughtful and offering music, air conditioning, and beverages as we sadly had to leave our wonderful spot in Mexico. They were very courteous and on time and communication was very easy using whatsapp. Very reasonable, for $163 round-trip for two people for a private van to and from Cancun airport to Tulum. 10/10 would recommend
Great service from start to finish.
The reservation was smith and very easy…
The reservation was smith and very easy to make. Confirmation was quick.
P. S. Thus is my third time I use this company and they are great.
Excellent service!
Excellent experience, everything was perfect, very clean and a nice chofer
Excellent!
Excellent!
Most competitive price, arrived to pick-up location 10 minutes in advance. Spacious and completely private van. Very patient driver despite experiencing a ~3hrs drive due to rain and flooding. Will surely contact them for any future trips.
Unprofessional
This was my 3rd time I uses the services with this company and is going to be the last ,
Because of the driver you sent he was rude and so unprofessional.
You know there’s more companies out there.
I booked a reservation & they didn't show up
I booked a reservation. When I arrived they weren't there. The manager said they would return my money and after two emails they still refuse.
When we arrive it was hard to find a…vacation trip
When we arrive it was hard to find a representative from Etransfers plus we wait like 1/2 he waiting for our transportation in top at that the driver hes name was DANIEL he was in one of those days that you dont wantcto be a work very unhappy person not eve a word he said in a 50 minutes ride
When we get pick up from the hotel to the airport the driver the name JOSE where difference very placer guy ask if we have to stop for anything all the ride was very talking guys the ride feel like 10 minutes in sometimes I want vf to said shut up. Lol just kidding he was on time and very polite guy that's the kind of drivers the company should be hiring all the time
5 Star service for Cancun Airport transfers
Well organised website, easy booking, great customer service, Due to current conditions, l had to change pickup times twice. Seamless process, everything done in a courteous and professional manner. Clean and tidy vehicle, good driver. I would give 6 stars if allowed.
Very punctual and efficient service.
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