eTransfers Reviews 601

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance. Support was unhelpful, and I had to pay for a taxi myself. They initially agreed to refund but then stopp... See more

Rated 1 out of 5 stars

DO NOT USE !!!! They are rip off artists i booked transportation from Cancun airport paid $149 US we arrived no etransfer to be found. Called their hone # they just hung up on us so we had to book di... See more

Rated 1 out of 5 stars

Scammers! All the reviews that say the driver never showed and you can’t contact their customer service or get a refund are spot on. Their MO is to take your money upfront, provide friendly communicat... See more

Rated 1 out of 5 stars

⭐ Scam Warning – Avoid E-Transfers! I booked a shuttle from Cancun Airport to Moon Palace through this company. The confirmation email said to meet at their “meeting point” outside the airport —... See more

Company details

  1. Taxi Service

Written by the company

The Best Airport Transportation company, transfers & private Transportation at the best price online in Mexico. Book a ride with eTransfers today!


Contact info

1.2

Bad

TrustScore 1 out of 5

601 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm glad I picked etransfer

I'm glad I picked etransfer. They were on time and organized. They sent me text messages the day before to confirm time and location. Made it super easy to get from Cancun to Tulum. No worries!

December 1, 2020
Rated 5 out of 5 stars

Great service & Great Customer support

Great service, eTransfers waiting at the airport with a sign as they said and I was quickly on my may to my ride and resort. eTransfers also send you a reminder for you collection / pick up nearer the time.
All in all, great service and great customer support as prior to my trip I had contacted a number of times and their response was very quick at all times. Thank you eTransfers and wouldn't hesitate to use you again !

November 13, 2020
Rated 5 out of 5 stars

Great service

Great service, on time, careful driving, they kept in contact with us, were fairly priced and I would highly recommend them.

November 13, 2020
Rated 5 out of 5 stars

Francisco was such a great driver and…

Francisco was such a great driver and made us feel so comfortable and was very thoughtful and offering music, air conditioning, and beverages as we sadly had to leave our wonderful spot in Mexico. They were very courteous and on time and communication was very easy using whatsapp. Very reasonable, for $163 round-trip for two people for a private van to and from Cancun airport to Tulum. 10/10 would recommend

November 11, 2020
Rated 5 out of 5 stars

Excellent!

Excellent!
Most competitive price, arrived to pick-up location 10 minutes in advance. Spacious and completely private van. Very patient driver despite experiencing a ~3hrs drive due to rain and flooding. Will surely contact them for any future trips.

November 9, 2020
Rated 1 out of 5 stars

Unprofessional

This was my 3rd time I uses the services with this company and is going to be the last ,
Because of the driver you sent he was rude and so unprofessional.
You know there’s more companies out there.

November 9, 2020
Rated 4 out of 5 stars

When we arrive it was hard to find a…vacation trip

When we arrive it was hard to find a representative from Etransfers plus we wait like 1/2 he waiting for our transportation in top at that the driver hes name was DANIEL he was in one of those days that you dont wantcto be a work very unhappy person not eve a word he said in a 50 minutes ride
When we get pick up from the hotel to the airport the driver the name JOSE where difference very placer guy ask if we have to stop for anything all the ride was very talking guys the ride feel like 10 minutes in sometimes I want vf to said shut up. Lol just kidding he was on time and very polite guy that's the kind of drivers the company should be hiring all the time

November 8, 2020
Rated 5 out of 5 stars

5 Star service for Cancun Airport transfers

Well organised website, easy booking, great customer service, Due to current conditions, l had to change pickup times twice. Seamless process, everything done in a courteous and professional manner. Clean and tidy vehicle, good driver. I would give 6 stars if allowed.

November 7, 2020

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