Service not provided. Waited more than 2.5 hours at Cancun airport with no assistance. Support was unhelpful, and I had to pay for a taxi myself. They initially agreed to refund but then stopp... See more
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See what reviewers are saying
DO NOT USE !!!! They are rip off artists i booked transportation from Cancun airport paid $149 US we arrived no etransfer to be found. Called their hone # they just hung up on us so we had to book di... See more
Scammers! All the reviews that say the driver never showed and you can’t contact their customer service or get a refund are spot on. Their MO is to take your money upfront, provide friendly communicat... See more
⭐ Scam Warning – Avoid E-Transfers! I booked a shuttle from Cancun Airport to Moon Palace through this company. The confirmation email said to meet at their “meeting point” outside the airport —... See more
Company details
Written by the company
The Best Airport Transportation company, transfers & private Transportation at the best price online in Mexico. Book a ride with eTransfers today!
Contact info
Aeropuerto Internacional de Cancún, Cancun - Chetumal Km 22, 77565, Cancun, Mexico
- +52 998 387 0229
- bookings@etransfers.com
- etransfers.com
1.2
Bad
601 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience
On our trip to Mexico I had an excellent experience. SUV's were comfortable and clean. Our driver Mario was very kind and pleasant. I will continue to use their services from now on. Thanks
December 5, 2020
Reply from eTransfers
Thank you so much for the review.
EXCELLENT and reliable
EXCELLENT and reliable, trustworthy and professional. Thank you again.
December 5, 2020
Reply from eTransfers
Thank you so much for the review.
Our drivers were very nice and very…
Our drivers were very nice and very efficient. The vans were very clean and we got to our destinations on time with no problems whatsoever:)
December 5, 2020
Reply from eTransfers
Thank you so much for the review.
Reply from eTransfers
Thank you so much for the review. We hope see you soon.
Very convenient and polite.....
December 4, 2020
Reply from eTransfers
Thank you so much for the review.
Prompt service to and from the airport…
Prompt service to and from the airport to Tulum. Driver was early for our return trip. Drivers were very friendly!
December 4, 2020
Reply from eTransfers
Thank you so much for the review.
Reply from eTransfers
Thank you so much for the review.
Easy transports.
I was met at the Cancun Airport by your Representative and assigned a driver. I was escorted to the driver/van and off we went. Your drivers are professional and courteous and always on time. Thanks for making my trips to and from the airport to Playa Del Carmen a breeze.
December 4, 2020
Reply from eTransfers
Thank you so much for the review.
Extremely Reliable and Best Priced
I have used E-transfers several times and have found them to be extremely reliable as well as the most reasonably priced. There is always someone right there to meet you at the airport. When we stayed at a resort an hour away from the airport, we got texts to confirm the driver was on his way. And he was right on time. When you are that far from the airport, you don’t want to worry about whether the driver is going to show up. E-transfers is excellent about confirming and communicating with you so you never have to wonder if the time/date/place is wrong. After using there service several times without any problems, I can definitely recommend them as a reliable and reasonably priced shuttle service.
December 4, 2020
Reply from eTransfers
Thank you so much for the review.
Driver was at the airport with a sign…
Driver was at the airport with a sign to greet us and took us straight to the condo. We knew where it was and he took the most direct route. The pick up was on time and straight to the airport. No problems, it went as well as it could.
December 3, 2020
Reply from eTransfers
Thank you so much for the review.
Transfer from Tulum to Playa del Carmen
The van was really clean. Our driver was a few minutes early which was perfect. We got from point A to point B safe and sound. He helped us with the luggage as well. Positive experience. Would use them again in the future .
December 3, 2020
Reply from eTransfers
Thank you so much for the review.
Excellent service
Excellent service! We would definitely recommend to friends and family.
December 3, 2020
Reply from eTransfers
Thank you so much for the review.
We used eTransfers from the Cancun…
We used eTransfers from the Cancun airport to Unico Rivera Maya and back. They were great! They were on time, professional, and extremely friendly. They even reminded us to double check for all of our personal belongings before we left them at the airport. 100% stress free and communication was awesome and fast. There was a slight issue with the time we were scheduled to be picked up from the hotel and I just had to message them to fix the issue. It was resolved within 20 minutes. If you’re thinking about it, just do it!
December 3, 2020
Reply from eTransfers
Hello Stephen, thank you so much for the review.
Upon arrival at the airport (platform…
Upon arrival at the airport (platform c), the driver took longer than expected picking us up.
December 3, 2020
Reply from eTransfers
Thank you so much for the review.
Reply from eTransfers
Hello Alberto, thank you for your comment.
Great service in both directions
Great service in both directions. Our private taxi for two was a van in both cases. On time waiting each time.
December 2, 2020
Reply from eTransfers
Hello William, thank you for your comment.
Reply from eTransfers
Hello, thank you for your comment.
Good communication and right on time
Good communication and right on time. Courteous drivers
December 2, 2020
Reply from eTransfers
Hello, thank you for your comment.
Really good driver
Really good driver! He arrived early and got me to the airport safe
Thank you so much
December 1, 2020
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