euroloo - TBG Reviews 40

Very good prices and fast reliable service, good communication etc. generally very happy with the service

Received a text message every day for last three days saying they would be collecting the toilet the next day.

Now received another text saying Monday now.

That’s ten days since the toilet was off hired. A total unacceptable service yet they simply don’t care.

I booked a euro loo clean with the company. The cleaner called me at 7:54 am to ask me what time the builders come on site. I said 8:15. He said ok then hung up. I went to check the site on the same day a few hours later and the toilet hadn’t been cleaned. O rang the person back as I had the number he called from and told me that he didn’t remember speaking to me and that he doesn’t know which property it was . Bearing in mind this was only a few hours later I had called him. 1 have been charged £72 and the toilet was not cleaned.

Dwayne Hughes came to service our portaloo, so friendly and really efficient, if we could specifically ask for him every time, we would! Toilet looks like new.

Lovely customer service from Dwayne Hughes. Put a smile on our faces. Thanks Dwayne!

Helpful sales team, and helpful customer services team that responded to my emails very quickly. Delivery driver was equally helpful. The portaloo is what it says on the tin, expect they're all much of a muchness! Not great to have to use one but needed for us during a bathroom refurb.

Terrible company - wish we'd never used them and are now using a reputable company instead. Hired a toilet for our tradesmen and in the last couple of months it wasn't serviced at all, resulting in a toilet unfit for human entry. Tried calling literally 20-30 times, but nobody answered or replied to our messages. AVOID!

booked toilet empty for welfare 3 weeks ago, still not done.
have phoned 25 times and stress importance to be done immediately or will put works on hold.
No contact from customer service, very rarely bother to pick up the phone.
Load of crap, if you'll pardon the pun

Second time using this firm. Poor service from start to finish. Firstly didn’t turn up within the 1 week designated timeframe, no contact to advise why. When they were contacted I was given and extra 3 days waiting period. When they actually turned up all they did was pump out the loos. No cleaning involved. The rubbish that was in the loos they threw out on the floor outside the loos. Shoddy work.

Good service

Mihail angelov done a very good job always reliable very good service

We have been using Euroloos Limited for a portable toilet at our site in Dover, and their service has been nothing short of exceptional. During a recent HSE inspection, we were informed that our existing unit was not compliant, and we needed a toilet with a sink and light. Under stress, I made a call to Euroloos, and I must admit, I wasn’t the most polite customer. However, their team handled the situation with complete professionalism, focusing only on one thing—helping us find a solution.

Without any hassle, they swiftly replaced the unit, ensuring we remained compliant. Later, when HSE required an even bigger unit, Euroloos once again stepped up and arranged everything seamlessly. What truly impressed us was their approach when we were leaving. Unlike many companies that try to impose extra charges, Euroloos offered us a concession as a goodwill gesture, simply asking us to consider them again in the future.

Having worked in the construction industry for over 12 years, I can confidently say that Euroloos Limited is one of the most customer-focused companies I have ever come across. Their dedication to service, professionalism, and fairness is unmatched. We highly recommend them without any reservation.

⭐⭐⭐⭐⭐

Such a great service thank you! Highly recommend Florin Balaceneu

Craig was fantastic. Patient and answered all my 21 Questions. An absolute credit to the A

Craig supplied my company with an exceptional service it's a pity this never happened prior to this but he has restored the faith back into me.
I would highly recommend him he is an asset to your company.
I would like him to be thanked for his level of service and commitment.

craig always do a great job alway here with a smile and alway on time

Alin.... Tricky delivery, done without hassle!!! Recommend!!

Craig dropped our portloo on time and was very helpful!