Helpful sales team, and helpful customer services team that responded to my emails very quickly. Delivery driver was equally helpful. The portaloo is what it says on the tin, expect they're all much o... See more
Company replied
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See what reviewers are saying
Received a text message every day for last three days saying they would be collecting the toilet the next day. Now received another text saying Monday now. That’s ten days since the toilet was o... See more
Company replied
Craig supplied my company with an exceptional service it's a pity this never happened prior to this but he has restored the faith back into me. I would highly recommend him he is an asset to your co... See more
Company replied
Dwayne Hughes came to service our portaloo, so friendly and really efficient, if we could specifically ask for him every time, we would! Toilet looks like new.
Company replied
Company details
- Portable Toilet Supplier
- Construction Company
- Plant and Machinery Hire
- Ready Mix Concrete Supplier
- Scaffolding Rental Service
- Septic System Service
Written by the company
Nationwide Sustainable Toilet & Welfare Hire 🚾 with Next Day Delivery 🚚 | call or click 0800 6122515 | Oh, and We Empty Septic Tanks Too 💩 !!
Sustainable. Toilets. Welfare.
Written by the company
- oh, we also Empty Septic Tanks!!
- We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
Contact info
Capel Courtyard, Sychem Lane, TN12 6TT, Tonbridge, Kent, United Kingdom
- 0800 6122515
3.6
Average
40 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Craig was very efficant very clean and…
Craig was very efficant very clean and exelent driver credit to your company
June 28, 2024
Unprompted review
Reply from euroloo - TBG
Thanks Ian for the kind feedback on your service with Craig :)
Reply from euroloo - TBG
Thank you George for the great review!
Reply from euroloo - TBG
thank you for the 5 star review :)
Craig spot on service friendly guy very…
Craig spot on service friendly guy very happy with service
June 28, 2024
Unprompted review
Reply from euroloo - TBG
Thanks Jake for the 5 star review on your experience with Craig!
Craig did a very good job!
June 28, 2024
Unprompted review
Reply from euroloo - TBG
Thank you for the 5 star review! :)
Craig always delivers good service and…
Craig always delivers good service and on time.
June 28, 2024
Unprompted review
Reply from euroloo - TBG
Thanks paul for the feedback on your delivery!
Craig was on time done a good service…
Craig was on time done a good service would recommend to friends and family
June 27, 2024
Unprompted review
Reply from euroloo - TBG
Thank you for the great feedback and recommendation! :)
Very professional craig
June 27, 2024
Unprompted review
Reply from euroloo - TBG
Thanks Tony for the 5 star review!
Reply from euroloo - TBG
Thanks Ricky for the great review!
Craig m Done a good job and was very…
Craig m Done a good job and was very helpful would recommend
June 27, 2024
Unprompted review
Reply from euroloo - TBG
Thank you for the 5 star review! :)
Reply from euroloo - TBG
Thanks Rob for the 5 star feedback on your experience with Florin!
Awful
Awful. Booked an event toilet for the weekend and they never showed up. No call, absolutely nothing. The toilet was for an elderly relative to use as I don’t have a downstairs toilet. Very much let down and was offered the explanation of a computer glitch when I called Monday morning to discuss this. Very poor customer service, very let down. Extremely angry at the organisation and would recommend taking your business elsewhere.
November 27, 2023
Unprompted review
Reply from euroloo - TBG
Sorry for your experience with us, we tried to get this resolved as soon as possible due to the time sensitive situation we can only apologies we was unable to resolve this. We have processed your full refund, which you will see in your account in 3-5 days. The manager has tried to contact you to explain and has left a voicemail. I hope this doesn't stop you from using us in the future. Kind regards, euroloo.
Customer service was very good
Customer service was very good - dealt with Kirsty
Quick delivery
August 14, 2023
Reply from euroloo - TBG
Hi Jake, fantastic news! Glad we could assist :) euroloo
GREAT SERVICE
June 11, 2023
Reply from euroloo - TBG
Hi Victor, thank you for the 5* review! :) David @ euroloo
Unhappy builders with unclean loos!
Whilst delivery was very quick we had difficulty with the cleaning of the toilet and also did not realize that cleaning does not include the actual toilet cubicle. Over Easter, our cleaning was missed and the excuse given that it was Bank Holiday - sorry does not cut it - we are still working. A £15 credit was put against the account - wow! The customer's trees have leaves that are dying in a telling horizontal row leading to the toilets - although I am reliably informed that they use no chemicals that can do this!? However, the customer observed the liquid on the pipe dragged against the trees the next time the toilets were emptied. I spoke with the operative and asked about the internal cleaning but he says they do not do this....what is the point. So we have overflowing toilets, damaged trees and dirty cubicles - that's a great review!
May 2, 2022
Reply from euroloo - TBG
Hi Louise,
Thank you for your review. Having looked into this i can see we have had some trouble with gaining access to carry out the weekly servicing. The Driver Photos show the front gate locked with a coded padlock. If you could please give our customer service team a call on 01245 475 700 and provide us the lock passcode we will be able to gain access and continue servicing weekly for you
In regards to the servicing, this is a complimentary service and includes the emptying of the tank, replenishment of water and disinfectant as well as replenishing toilet rolls and hand sanitizer, finishing with a disinfectant wipe down of the toilet itself. Unfortunately collecting the litter etc from inside the hired toilet is the responsibility of the persons who hire the toilet.
In Regards to the trees, i believe you have spoken with one of my collegues regarding this and we can confirm the toilet fumes would not cause damage to the trees. The disinfectant itself is not carried in our pipes only fresh water. The disinfectant is carried into the cubicle by hand with one of our drivers in a secure bottle
Please feel free to contact our customer service team should you wish to discuss this further
euroloo
I have always found Euroloo to give a…
I have always found Euroloo to give a quick courtiers service. The call before hand to let us know when they are arriving is very helpful and the work is carried out efficiently.
April 17, 2022
Reply from euroloo - TBG
Hi Steve,
Thank you for the great review! we really appreciate your feedback. We look forward to continuing working with you
euroloo
Fantastic customer service
Fantastic customer service on the phone. Excellent delivery. All so far super easy and lovely to speak to.
January 18, 2022
Reply from euroloo - TBG
Hi Jo,
Thank you for the amazing 5* review and feedback, we are delighted to hear of your positive experiences throughout your hire
euroloo
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