euroloo Reviews 3,067

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 576 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of their overall experience, often highlighting quick and reliable delivery. Reviewers are particularly impressed with the prompt resolution of issues and the professional demeanor of the delivery drivers, who are frequently noted for their courtesy and willingness to assist with placement. However, some customers also noted issues with customer service, describing it as unhelpful or unresponsive, and experienced problems with missed or delayed cleaning services, leading to unsanitary conditions. A few other people also felt that the facilities provided were sometimes in poor condition, with complaints about the cleanliness and quality of the toilets upon delivery or after servicing.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction and stating they would... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt delivery, with some... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Facilities

Clients share ambiguous opinions on facilities, with some reviewers praising the provision of a great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian is a legend. He is a hard worker and can tell he doesn't just deliver loos, he delivers excellent customer service! He came to our site today and understood the requirements of the site.... See more

Company replied

Rated 5 out of 5 stars

The drivers are so friendly and called me when they were on their way. Great value for money. Customer service email was great and responsive. They left us with a great portaloo, extra toilet roll... See more

Company replied

Rated 5 out of 5 stars

Ask for a quote on a Sunday via email and they replied first thing on a Monday morning And very efficient staff helpful told us everything we needed to know regarding hire,and toilet was delivered p... See more

Company replied

Rated 5 out of 5 stars

I recently used Euroloo and honestly couldn’t be happier with the service. From the moment I called, everything was handled incredibly quickly and efficiently. My call was answered within seconds,... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Plant and Machinery Hire
  4. Ready Mix Concrete Supplier
  5. Scaffolding Rental Service
  6. Septic System Service

Written by the company

Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.

Sustainable. Toilets. Welfare.

Written by the company

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Contact info


4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Alin Gobor is the best driver happy and…

Alin Gobor is the best driver happy and powerful

March 19, 2026
Unprompted review
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Reply from euroloo

Hello Denys, We are glad to hear that Alin has delivered great service while delivering your portable toilet hire. Thank you for your feedback.

Rated 5 out of 5 stars

Alin

Alin, good service and very helpful 👍

March 18, 2026
Unprompted review
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Reply from euroloo

Hello Ben, thank you for the feedback. We appreciate you taking the time to leave us a review and happy to hear that Alin delivered excellent service. Thank you

Rated 5 out of 5 stars

Alin was very pleasant

Alin was very pleasant, done a very professional job...
Highly recommend

March 18, 2026
Unprompted review
euroloo logo

Reply from euroloo

Hello Mark, thank you for your review. We look forward to working with you in the future.

Rated 5 out of 5 stars

Would recommend reasonably priced and…

Would recommend reasonably priced and brilliant service and delivered on time

March 10, 2026
euroloo logo

Reply from euroloo

Hello Mark. Thank you for the 5 star review, We value your feedback and look forward to working with you on future projects.

Rated 5 out of 5 stars

Very good prices and fast reliable…

Very good prices and fast reliable service, good communication etc. generally very happy with the service

March 11, 2026
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Reply from euroloo

Hello Tomasz, thank you for your review. We really appreciate your feedback and 5 star rating of our team.

Rated 5 out of 5 stars

Barry was helpful

March 6, 2026
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Reply from euroloo

Good morning, we appreciate your feedback on our in house delivery team. We are glad to hear that Barry did a good job. Thank you

Rated 5 out of 5 stars

Best service out there on equipment…

Best service out there on equipment hire for construction site.

March 4, 2026
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Reply from euroloo

Good morning, thank you for the great feedback! We're glad to hear you had such a positive experience with our portable toilet hire service. We appreciate your support and look forward to helping you again on your next construction project.

Rated 5 out of 5 stars

Despite a delivery miss hap

Despite a delivery miss hap, I can not fault the team. Great customer service. Would recommend in the future due to the service over the phone and emails. Very professional.

March 5, 2026
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Reply from euroloo

Hello Christina. Thank you very much for your feedback. We appreciate you taking the time to leave us a review and do hope that you use our services in the future.

Rated 5 out of 5 stars

First time using euroloo and i would…

First time using euroloo and i would definitely recommend them and will definitely be using them next time i need any type of site welfare equipment. The toilet arrived less than 24 hours after ordering, was serviced weekly without disruption to my site or extra expense and same for collecting once finished. Very reasonable rates too.

February 2, 2026
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Reply from euroloo

Hello Harry, thank you for your feedback. It is great to hear that our operations team planned your delivery quickly. And that our in - house service team completed your scheduled weekly service. Thank you :)

Rated 1 out of 5 stars

Do not use!!!!!!!!!

Do not use!!!!!!!!!! we have used them several times over the last year and we are having to have our tank emptied 4 times last year where before it was once a year !!!!!from a different Company!!! but has taken me a while to figure this out
We will not be using anymore !!! the invoice stating UP TO a 1000 gallons which is a get out for them !!!!!!!!!!!
Find another company people without doubt

March 9, 2026
Unprompted review
euroloo logo

Reply from euroloo

Good morning, We have looked into this for you and can see that we have been in email contact regarding this matter. If there is anything further you would like us to review please reply to our email and we will be happy to help. Thank you

Rated 1 out of 5 stars

Toilet has failed to arrive

Toilet has failed to arrive, telephoned to sort a time which was given after contacting the driver. Still failed to arrive, now been told the vehicle has broken down.
No communication from the company I only found out following me chasing.

March 3, 2026
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Reply from euroloo

Good morning, I do apologise for delivery delay. I can see that this matter has now been settled. If there is anything further that we can help with please let us know. Thank you

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