Euroluggage Delivery Reviews 438

Really easy to use. Inexpensive, considering the amount airlines will charge you for overweight luggage and so much easier than having to lug around awkward suitcases. Very good communication regarding questions I had. Would highly recommend this service, particularly if you want a hassle free journey.

great customer service for any questions , book etc was easy.
a time slot for collection would be useful rather than 9-6pm.
Item delayed by one day compared with DHL app
but on the whole would definitely use again.

Super service with reasonable prices

Expensive but worth the lack of hassle while traveling. Luggage arrived on time as promised.

Great customer service and door to door service was a dream!!

It was very easy since the beginning. Service on time, very safe and bags despite it was holidays, was on time
Great service!!

Despite the complications getting into the gated apartment with 3 different access codes, the luggage was collected in time from Paris and delivered 2 days later in the UK. None of the contents were missing. Pricing was also affordable. I highly recommend their services

Horrible!!!!
I payed 420 € for express service. They said it will arrive within 2 days. It took them more than a week. I needed my luggages to catch my next flight, i did not receive it, i needed to buy new luggages for my stuff. And i have to pay another fee to post my luggages to Dubai since i couldn’t bring them with me. Now not only they do not compensate me for the loss ,they don’t even answer when I send them emails and complain. Please don’t trust them. It’s a scam!!!

The luggage pickup and drop off went really smooth - they arrived within the time span mentioned. The suitcases were handled with care. I'd definitely recommend this service if you are traveling with a lot of luggage - one less stress to deal with. Their Customer Service was also very helpful and efficient.

Very convenient - to help make it easy when transporting luggage. I found it helpful, as being recently out of surgery and wanted to avoid heavy lifting across multiple trains. Process of booking and confirming of schedule was quite easy once you've gotten in touch with the Customer Service team. The lines were busy but they made sure to get back to me via call and just in time before I was leaving. The Customer Service team in the call and in our subsequent exchanges of email later was very helpful and prompt in responding. All in all, great experience and I will definitely use the next time I need it.

Although I was charged for importing my own used clothes by the Dutch authorities, the transport made by Eurostar was great . Door to door, no stress.

Very thorough and very timely.

Actual pickup & delivery was great and on time -- even early!

The process was AGONY. You desperately need to fix your IT.

Easy to order, fast delivery (earlier than indicated).

It’s just a DHL service. Half my boxes were lost and then showed up repacked and completely broken. I have boxes of the before and they were perfectly packed. Would not use again.

Professional service

Very fast, communication well, reliable. Nothing to complain at all.

Everything was very clear, well informed and on time Pickup and delivery.

I travel from Netherlands to London for work meetings and I used their services to transport my laptop and working clothes. Everything arrived in very good state.

I will recommend and use it again

Very prompt. Delivered before expected date