Euroluggage Delivery Reviews 438

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Thank You for Your Great Support for Delivery of my courier at correct address. I am very Thankful to you just because of you my luggage have been delivered after 45 days between these i have strugg... See more

Rated 5 out of 5 stars

Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as p... See more

Rated 4 out of 5 stars

You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... See more

Rated 5 out of 5 stars

I’m very impressed about the services and travelling with Euro star. Leo and Khrystyna were prompt in responding to my queries. My luggages arrived earlier than the estimated delivery time and in good... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

438 reviews

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Rated 5 out of 5 stars

Great

Pickup and delivery was super smooth. Live updates about every step to ensure the luggage arrives safely. Customer service is also very responsive.

June 20, 2023
Rated 5 out of 5 stars

Prompt pickup and delivery

Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as packed. Suitcase wheels undamaged.
Great service. Will use again.

June 22, 2023
Rated 5 out of 5 stars

As promised delivered on time

Was nervous doing this because of all the airline luggage lost cases. But it was a great service. Picked up at the destination and drop off at the destination, very easy.

June 14, 2023
Rated 5 out of 5 stars

Suprinsingly quick

Suprinsingly quick, and impeccable service. Took about 3 days to arrive from London to Rural France and that wasn't the "express" option.

June 15, 2023
Rated 5 out of 5 stars

I booked the service very late at night…

I booked the service very late at night for the next day. I was incredibly surprised that it had taken my order into consideration and came to take my luggage on time and delivered before the deadline at the correct location ! Great and fast service!

May 3, 2023
Rated 5 out of 5 stars

Simple process

Simple process. Delivery on time, as promised. Great help from advisor when I had a problem uploading passport copy via iPad. Will certainly use this service again

April 27, 2023

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