Euromart UK Reviews 

108
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I am from Bulgaria and this company have a really good employess working in Bulgaria by a mistake i put wrong address and also i made the same order 2 times but they're representative give me a call t... See more

Rated 1 out of 5 stars

Don't fall for it!!! Euromart is a seller that operates in every country. In every country they have a nice website and Facebook page in the language of the country, which makes it seem as if the... See more

Rated 1 out of 5 stars

I had a horrible experience with this faceless company called Euro mart. The shoes I bought was supposed to be black for my job but I was delivered blue, the texture was the fake St I've ever seen. To... See more

Company replied

Rated 2 out of 5 stars

I've placed my 1st order. So far so good. However after seeing these reviews I am extremely concerned I regards quality and contacting anyone if I am not happy and require a refund. I really hope... See more

Company replied

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2.4

Poor

TrustScore 2.5 out of 5

108 reviews

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2.4

All reviews

(108)

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Rated 1 out of 5 stars

Thieves

I ask for a refund, they tell me to send the shoes back. I sent the shoes back and I didn t hear from them anymore.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

I am from Bulgaria and this company…

I am from Bulgaria and this company have a really good employess working in Bulgaria by a mistake i put wrong address and also i made the same order 2 times but they're representative give me a call to inform me and to ask if it was a mistake. I was very impresed with what detais they were whaching on my order. Well resevered 5 starts.Execellent customer service.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. They do not deliver on time, it is impossible to reach them by phone in fact there is no customer service. Don't buy from them!

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

Don't fall for it!!!

Don't fall for it!!!
Euromart is a seller that operates in every country.
In every country they have a nice website and Facebook page in the language of the country, which makes it seem as if they are also based in that country.
Nothing could be further from the truth, it is Chinese junk that is sold centrally all over the world.
They say they deliver immediately, but the delivery time is approx. 3 weeks, which makes sense when it has to come from China...
They also have a nice page with contact options, but when you want to contact them they just don't respond.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID TOTALLY

This is a bogus company, selling the worst hiking boots ever made. When they finally arrived from bulgaria.... late... I wore them twice and they split. Tried to contact them, but seems the UK website has gone, or they have ability to block you from their site.AVOID AT ALL COSTS. if you want great boots, try xpeti outdoors. Wish I had gone to them first

February 17, 2023
Unprompted review
Rated 1 out of 5 stars

You must ignore this company!

You must ignore this company!
First of all the quality of their products are below average. I've ordered 2 pairs of hiking boots.
Actually my mom did as a birthday present. The size 41 was too small, the size 42 was way too big. The difference was 2 sizes, not 1. I decided to send both pairs back so I called the customer service at least 10 times, but there wasn't any response. I also texted them, but no one answered. But the most shocking part is that you need to send you parcel to Bulgaria. In order to send your parcel back you need to pay at least 35 Euros. Price of one pair. Shocking, isn't it?

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

I purchased two pairs of light weight…

I purchased two pairs of light weight trainers as I was the driver of a lead escort van on a charity walk to Spain from the uk
First pair fell to bits within 5 weeks and the second pair

soon after
Contacted CS to be told that

I had over used them and

had put them through undue stress which caused them to

fall apart
And due to me abusing them I could not be given a refund
I can't for the life of me see
how driving for 6 hrs a day and getting in and out of van is undue stress
Avoid this company like your life depends on it

October 22, 2022
Unprompted review
Euromart UK logo

Reply from Euromart UK

Hi Tom,

We're sorry to hear of your disappointment of our decision to decline your refund.

Our conclusions are based on the available information you have provided to us, but please let us know if you have any new information to support your case and we'll able to re-evaluate our position in light of the new information.

The Euromart UK Team

Rated 2 out of 5 stars

I've placed my 1st order

I've placed my 1st order. So far so good.
However after seeing these reviews I am extremely concerned I regards quality and contacting anyone if I am not happy and require a refund.
I really hope they are good quality as I have seen many shoes/trainers I am looking to purchase.

November 9, 2022
Unprompted review
Euromart UK logo

Reply from Euromart UK

Hi John,

Thank you for your feedback. Please feel free to contact us at cs@euromart.co.uk, providing your order number, if you have any questions relating to your order.

If you wish to return goods for any reason you can do so by contacting us within 14 calendar days of receiving your order. To learn more about our returns policy, please follow the link below:

https://www.euromart.co.uk/page/returns-policy/40

The Euromart UK Team

Rated 5 out of 5 stars

Walking boots

Ordered a pair of walking boots they arrived on time were of good quality and good fit felt comfortable on my first walk in them have yet to do a long hike but feel that they will be up to it.

September 27, 2022

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