Euromart UK Reviews 

108
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

I am from Bulgaria and this company have a really good employess working in Bulgaria by a mistake i put wrong address and also i made the same order 2 times but they're representative give me a call t... See more

Rated 1 out of 5 stars

Don't fall for it!!! Euromart is a seller that operates in every country. In every country they have a nice website and Facebook page in the language of the country, which makes it seem as if the... See more

Rated 1 out of 5 stars

I had a horrible experience with this faceless company called Euro mart. The shoes I bought was supposed to be black for my job but I was delivered blue, the texture was the fake St I've ever seen. To... See more

Company replied

Rated 2 out of 5 stars

I've placed my 1st order. So far so good. However after seeing these reviews I am extremely concerned I regards quality and contacting anyone if I am not happy and require a refund. I really hope... See more

Company replied

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2.4

Poor

TrustScore 2.5 out of 5

108 reviews

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2.4

All reviews

(108)

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Rated 5 out of 5 stars

Euromart is the best

Euromart is the best, at some point I think it was fraud. Until I ordered and I received it sooner, then I respect them. And the item is unique, chowest shoe is the actual quality I need. Thanks Euromart

June 11, 2022
Rated 1 out of 5 stars

a month for delivery?

ordered trainers on 12th May
3rd of June still not arrived
contacted Euromart they said they will arrive by the 10th June. A month.
when you need new trainers you need them now not in a months time. I have had to go and buy some from elsewhere, lets hope returns are not a problem and dont take so long

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

Another one of these online companies…

Another one of these online companies that has great photos and presentation. Sadly the actual product is very very poor quality plastic junk !! The supposed walking boots I purchased have a sole that’s very poor. Even new in the box the plastic stick on label was already peeling off. I’ll use them for the garden !!

May 29, 2022
Euromart UK logo

Reply from Euromart UK

Hi Kevin,

Sorry to hear the quality of the goods is not what you expected. Customers usually have 14 days from receipt of their goods to inform us that they want to return and cancel. However, in this case it sounds like the item you received was defective, which we consider even after the cancellation period.

Please can you contact us, referencing your order number and we'll be able to move your case forward. You can contact us either via the chat service on our website or by email at cs@euromart.co.uk.

Thank you for your feedback

The Euromart UK Team

Rated 5 out of 5 stars

Comfy boots

I purchased my hiking boots for fishing and dog walking, they arrived very quickly, are light and comfortable with excellent tread so I'm very happy with my purchase. The price was good too.
Thanks.

April 15, 2022
Rated 1 out of 5 stars

I was sent 2 left foot boots

I was sent 2 left foot boots! Don't really need to say anything else really do I? Still waiting for the return information to arrive!!

February 1, 2022
Euromart UK logo

Reply from Euromart UK

Hi Philip,

Sorry the shopping experience for you wasn't as good as we'd hoped. We're very surprised that we've made this mistake and would like to carry out some investigation once we have the boots back.

We've emailed you the instructions with a return label attached on 21 Jan 2022, right after you contacted us, and we've tried to contact you by phone as we were expecting the parcel back so we can give you a replacement. We now understand why we didn't receive the parcel back from you.

Please can you check the spam/junk folder for an email from us dated 21 Jan 2022 at 4:28pm in case our email to you was routed to these areas?

We've also emailed you on the same address on 01 Feb, having seen your Trustpilot review, to check if we were sending emails to the correct address. Please can you reply to this email to verify we have the right email address. Once verified we can prepare another return label for you to send the goods back to us.

If you're unable to find the emails we've sent, then please can you provide another address to uk@euromart.com and we'll make the updates on our system and send the new return label there.

I hope this helps.

The Euromart UK Team

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