Euronet Worldwide Reviews 391

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

At an ATM in Clones County Monaghan I withdrew 200 euro the next day I observed I had been charged £205.23 which is almost 15% which is ridiculous , I sent an e-mail complaining and got a reply with a... See more

Rated 1 out of 5 stars

I withdrew €20, only after I had approved it, they announced that the feeis €5.95. That is illegal. Their customer service is crap. Its fraud and therefore crime. I reported it to police

Rated 1 out of 5 stars

BEWARE . Should be criminalised . I needed some cash . Inserted my debit card . They offered an extortionate exchange rate plus an outrageous fixed fee . I chose the NO button . But was forced into... See more

Rated 1 out of 5 stars

Euronet ATMs and the extortionate exchange rate they “offer” should be outlawed, i was charged 14% over the current rate, daylight robbery! Shame on you Euronet, i will remember NEVER to use your ATMs... See more

Company details

  1. Business Services

Written by the company

Euronet Worldwide is a global leader in processing secure electronic financial and payment transactions.


Contact info

You should know

1.1

Bad

TrustScore 1 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Euronet ATM scammer frauds

BEWARE! AVOID THEIR ATMs! FEE CHARGED WITHOUT MY CONSENT in Karpacz, Poland, may 2024. FRAUDULENT COMPANY! Don't click "Cash&Balance", they'll charge money (in my case 34 euro cents), for just showing your balance which I didn't want, and and didn't even see!! Even if you cancel the transaction and don't withdraw any money. Apparently you have to click "Other services", but you'll have to pay them an extortionate amount of money anyway. Do NOT use the Euronet ATM scammers!

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Never use they.I wish I can give them 0…

Never use they.I wish I can give them 0 rating .When I withdraw cash from Italy. The cash dispensing chute closed after the transaction completed. And the ATM screen said temporarily out of service .I didn't get the cash but the money had deducted from my account. When I called them. They told me to contact my card issuer

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

I intended to withdraw 400 euros from…

I intended to withdraw 400 euros from my US$ account. There was a large fee but then there was
the conversion of dollars to euros. The total fee for
the transaction would be 60 euros!!! I tried to cancel
the transaction but the ``cancel'' button acted like a confirm button and the transaction was finalized before I could do anything.

April 6, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Never use it. They Atm are design only to steal your money by dynamic conversion. And if they cannot steal from you beacause your money are already converted, like using Wise or Revolut card they don't give you any money. It only say. (Card is not accepted).

April 4, 2024
Unprompted review
Rated 2 out of 5 stars

Euronet ATM took my bank card and would…

WARNING ATM MACHINE in NYX Hotel in Warsaw, Poland. Euronet ATM took my bank card and would not return it. I called the company and they said it would take a week to get my bank card. I was in good standings with my bank so there was NO reason for the ATM to take my card, I was told by hotel staff it happened to other people. Thank God I carry a duplicate card for such unexpected problems. But I will never use their ATM again.

I filed a claim with the company and I got back my card after 1 day. Went and picked it up from their office IMPEL in Warsaw so I gave them an extra star.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Amazing how this company is legal. They are scammers that will try and make you pay extra when you are using their machines to withdraw money!

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

Scam artists

Scam artists, they have made cash and balance buttons 1 button so you are charged even if you cancel a transaction and do not withdraw money or view your balance.

Very misleading, I wonder what their next trick will be??

March 9, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM WARNING - AVOID

I've occasionally used a Euronet ATM to withdraw money and invariably they charge something extra - EVEN IF YOU DON'T USE ANY OF THEIR SERVICES.

It often depends on your bank, but there's usually a charge also if your balance is displayed (often for a mere second).

If the ATM has a button that displays CASH & BALANCE then DO NOT select it. Always select OTHER and choose the amount you want to withdraw. DO NOT check your balance or you will be charged for it.

In the UK, I've noticed that many Euronet or similar "private" ATMs (i.e. not installed by any of the retail banks) will also charge a £2.50 withdrawal fee. You'll usually find these ATMs at airports, pubs, convenience stores or other non-traditional locations. Sometimes, you will get a message first "You will be charged £2.50. Do you still wish to continue?" and then you can cancel.

But not always!

And your bank will usually NOT refund you any of the additional charges made, telling you to complain to Euronet directly (who aren't contactable, of course).

AVOID!

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers. Stole my 180 Euro and claimed it didn't happen

I did try to withdraw 300 Euro in Dunnes Stores Irishtown, Athlone, Ireland in Dec 2023.
The ATM dispensed only 120, leaving me 180 Euro short.
I dutifully went to my bank and claimed a disputed transaction, which they declined an month later citing Euronet did claim it gave me a full amount.
I don't know who exactly stole the difference between what I paid and what I received, but I'm going to the Gards to try to find out.

December 27, 2023
Unprompted review
Rated 1 out of 5 stars

This is fraud

This is fraud. You pay up to 10 percent more for your cash than you do in lokal banks.

October 2, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look