My company is new to importing goods to UK, and pleased to say Europa made the process very straightforward, all shipments being delivered quickly and accurately.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We’re dedicated to transporting getting goods from A to B on time by air, road and sea and with expert 3pl, and warehousing facilities we can store, pack and despatch. European road freight, air freight, sea freight and logistics. Europa Worldwide Group – we have a passion for logistics.
Shield Road, DA1 5UR, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Europa have got the friendlies and most helpful staff I've delt with nothing is too much for them special mention to Kate McDonald who goes above and beyond for me she's a real asset to Europa keep her at all costs she's amazing!

Reply from Europa Worldwide Group
I have worked alongside Europa Worldwide for around 2 years now - They are absoluteley fantastic to deal with.
We have built our relationship from the ground up, and laid the foundations for a watertight partnership between Sugden & Europa.
Europa have collected many shipments within Europe & the UK... The communication is always on-point from the lovely Sarah-Jane. Also, my dealings with Kat at the start cannot go un-noticed - So a big thank you to Kat during the on-boarding process and early stages of our working partnership.
If you are looking for a 'One-Stop Shop' and a Freight Forwarder who will look after you in both Pricing & Service Level, look no further than Europa Worldwide. You will not be dissapointed.

Reply from Europa Worldwide Group
Absolutely horrendous. This is the second time my company has had the misfortune of having a parcel arrive in the uk with Europa. Lies, fraud, miscommunication, rudeness, its unbelievable the level of negligence on display
NEVER WILL BE USING THEM AGAIIN

Reply from Europa Worldwide Group

Reply from Europa Worldwide Group
We use Europa to ship palletised goods from Austria to the Uk. The service they provide is professional, responsive and competitively priced.
The main reason we use Europa is their communication, it’s excellent and makes for a smooth transit of goods to end user.
My contact at Europa is Emily Morris and I can rely on her from initial quote to booking in with my customer to arrange delivery, highly recommend.
Claire

Reply from Europa Worldwide Group
Great freight service company and staff are very friendly!

Reply from Europa Worldwide Group
Didn’t turn up at our business address on the agreed date, charge for attempting to come out, and then threaten legal proceedings for not paying their invoice for absolutely no service provided. Europa world worldwide Dartford - disgusting.
Edit: In response to the below I will forward the shameful email trail from your employee Miles O’Donnell to your marketing email address. Arrogant replies to a situation he knows jack all about, and didn’t reply when I pointed out he had done a complete 180 of events on events on 3 successive emails he sent to me on the same day!
Also, I love that you have cranked up the fake reviews from accounts with a single review of Europa to drown this out since I left it a couple of weeks ago

Reply from Europa Worldwide Group
Working with Europa every day receiving excellent customer service, very kind to speak to, correct documentation and invoices, notifying if any delays due to customs and delivering within their indicated ETA. Very good and reliable carrier!

Reply from Europa Worldwide Group
Europa Road have handled our European road freight movements for many years. We have a fantastic account manager who is always helpful and gives great service, consistently providing good advice and helping us find innovative solutions to any 'out of the ordinary shipments' with a personal touch.

Reply from Europa Worldwide Group
Used Europa services many times and they never let you down. Fast response, reliable service! Friendly staff Kelsey! Well done Europa!!

Reply from Europa Worldwide Group
Hannah Harbut, my main contact at Europa Road, is always efficient and helpful, which she extends to our customers in any dealing she has directly with them. This reflects well on Sealock Ltd, offering an all round professional experience.

Reply from Europa Worldwide Group
We have been a long term customer of Europa Road.
Their attention to our needs is foremost and we are extremely happy with their service.
Our local customer service agent is fantastic and has helped us navigate road transport into Europe.

Reply from Europa Worldwide Group
As a company we have been using Europa Road for over 6 years and it is a pleasure to have a real person to speak with, booking is seamless with a portal that returns real time information.

Reply from Europa Worldwide Group
Great experience working with Europa for over 5 years. They are very quick and efficient. The employees are very friendly, knowledgeable and helpful.
We’ve used Europa Worldwide several times for our company’s logistics needs and have always had a positive experience. Their team is professional, responsive, and keeps us updated throughout the process. Deliveries have consistently been reliable, on time, and handled with care.
A special thanks to Kelsey, who has been fantastic to work with, always friendly, proactive, and quick to resolve any questions. Her support makes the whole process smooth and stress-free.
Highly recommended if you’re looking for a dependable logistics partner.

Reply from Europa Worldwide Group
Always great communication. Good service and helpful Portal so you can track all your shipments.

Reply from Europa Worldwide Group
We have been dealing with Europa for some time now. Kelsey is very helpful and a good communicator. Their pricing is competitive and overall great!

Reply from Europa Worldwide Group
Customer service is fantastic especially from Kelsey! :), fast response and great attention to detail! would highly recommend,

Reply from Europa Worldwide Group
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.